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“Calming and peaceful amid the chaos” 5 of 5 stars
Review of Riad el Noujoum

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Riad el Noujoum
4.0 of 5 Hotel   |   50, Derb Ben Zina | Kasbah, Marrakech 40000, Morocco   |  
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Hotel amenities
Ranked #106 of 471 Hotels in Marrakech
Swindon, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Calming and peaceful amid the chaos”
5 of 5 stars Reviewed October 17, 2013

As soon as we walked into this beautiful riad from the madness of the streets in Marrakech we couldn't believe how instantly the atmosphere changed from chaotic to totally peaceful.
The place is spotless and beautifully decorated and furnished in the traditional Moroccan style.

Our room was on the ground floor and was very nice but then we were upgraded on our last night to a suite on the 1st floor which was fabulous.

The staff are lovely, some do speak limited English though so a few words of French are useful. Nothing was too much trouble for them. Breakfast didn't seem to have a set time so it didn't matter if you got up early or late. We generally slept until late as the rooms were so dark at night.

Beers were cheaper in the riad than anywhere we found that sold them elsewhere (220 dirhams as opposed to 600). There are only a few places selling alcohol in the medina so its a good idea to buy some on the plane, especially as a lot of the rooms have a fridge.

We were told a couple of days before we left that we would need to pay our bill in cash but we were given plenty of notice about it and paid on our last night.
On our last day there was a bit of a mix up with our transfer to the airport but the staff sorted it out very quickly and the riad owner gave us a lift there straight away.

We had a hammam session there which left our skin lovely and smooth, and the plunge pool was very refreshing. Unfortunately the hot tub was out of action, not sure why but it might be worth checking if this is important to you.

Overall we found this a very relaxing and good value stay and would certainly return here.

Room Tip: First floor rooms are quieter but ground floor are cheaper
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  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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90 reviews from our community

Traveler rating
    67
    13
    4
    4
    2
See reviews for
8
49
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4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Leeds, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
123 helpful votes 123 helpful votes
5 of 5 stars Reviewed July 16, 2013

The atmosphere was perfect from the first to the last minute. Caring staff, a beautiful room and a stunning evening meal on our second night. We only stayed for 2 nights, but found the riad elegant, comfortable and welcoming, with a delightful terrace for sunbathing. Really couldn't have asked for more. We loved the personal touch and the excellent cooking.

Room Tip: All the suites seem magnificent, go with a four-poster!
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  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Exeter, United Kingdom
Contributor
16 reviews 16 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed June 24, 2013

This is not a hotel. It's a warm welcome waiting for you to enjoy. Riad el Noujoum is just fabulous and its staff (especially Ali) are so friendly and helpful. We were made to feel so welcome and nothing was too much trouble. It was like staying in a 5-star hotel with that elusive small-cosy homely feel. Simply stay here!

Breakfast could have had some fruit with it. Having said that, I'm sure that if we had asked, it would have been added, but we just were so impressed by everything else that we simply bought a melon from the market ourselves on our second day.

They arranged airport transfers for us, and were available at 01:00 when we arrived to check in and at 04:30 when it was time to leave. That's dedication.

Rooms are perfectly quiet and have blackout shutters, so you can make them pitch dark. Beds are very comfortable and everything is immaculately clean. Even though there's a nearby mosque, you can't hear a call to prayer in the morning from inside your room.

Room Tip: Really they're all good. We liked ours upstairs rather than right by the pool and tables that ot...
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  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 29, 2013

This was our first trip to Marrakech and staying in a traditional riad was important to us. The staff were really friendly and made us feel very welcome. Some of the staff have limited English so packing a French phrase book was helpful so we could both understand each other!

This is a real oasis of calm in Marrakech after wandering around the hustle and bustle of the souks all day. Location wise this is very convenient, a couple of minutes from the Saudi Tombs only 10 minutes from Jemma El-Fna.

  • Stayed March 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 12, 2012 via mobile

My girlfriend and I stayed here for a week having booked over the Internet through a Moroccan booking site so got a great price.

The riad is amazing and we cannot fault it in anyway!! The staff were spot on and the night man was always prepared to help. The manager was also really great. The food was wonderful morning and the one night we had tea there.

The room was wonderful and the shower area was a dream. The pool area was tranquil and the roof top terrace was clean and tidy and we often had breakfast there.

This was our first holiday together and in Marrakech and this was riad was perfect. Hustle and bustle outside - total tranquility on the inside.

Miss this at your peril!!

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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London
Contributor
18 reviews 18 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed January 3, 2012

Lovely riad. Beutiful patio with peaceful swimming pool. Charming and attentive staff. Spacious rooms, nicely decorated. Attentive staff. Top marks.

  • Stayed December 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed October 22, 2011

The management of El Noujoum needs a good shake-up. They are almost non-existent. On arrival we were shown to our room by one of the ladies from the kitchen (who are very nice). Otherwise we were left to find out everything for ourselves. Reception is rarely attended. We had arranged a tour through the riad the day prior and were told that we would be leaving at 9am. We arranged breakfast for 8am yet no member of staff arrived until 8.45 and we had to let them in! Despite informing the patron when he eventually appeared, no apology was offerred. Overall we would say that the service is lax and will not stay at this location again. Riad El Noujoum is totally the opposite experience to other riads we have stayed in Morocco which have been most enjoyable.

  • Stayed October 2011, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Riad el Noujoum

Address: 50, Derb Ben Zina | Kasbah, Marrakech 40000, Morocco
Phone Number:
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#33 Best Value Hotel in Marrakech
#43 Spa Hotel in Marrakech
#49 Luxury Hotel in Marrakech
#92 Romantic Hotel in Marrakech
Price Range (Based on Average Rates): $
Hotel Class:4 star — Riad el Noujoum 4*
Number of rooms: 8
Official Description (provided by the hotel):
Welcome to Riad El Mansour Luxury Marrakech Riad providing Hotel Accommodation in the Heart of the Medina Riad el noujoum, a boutique riad embodying Moroccan hospitality, architecture and artistry, is designed for those seeking a more intimate and personalised luxury hotel break in Marrakech, offering authenticity and originality. Refurbished to the highest specifications of comfort and style, using a palate of traditional Moroccan colours, an original mix of Moroccan and European art and furniture, making us a perfect choice for your holiday in Morocco. ... more   less 
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Also Known As:
Riad El Noujoum Marrakech
Riad El Noujoum Hotel Marrakech

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