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“Enjoyable stay” 4 of 5 stars
Review of Riad Chergui

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Riad Chergui
53-54 Derb El Halfaoui | Médina, Marrakech, Morocco   |  
Hotel amenities
Ranked #51 of 1,031 Marrakech B&B and Inns
London, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
“Enjoyable stay”
4 of 5 stars Reviewed December 30, 2012

We enjoyed our stay here - the interiors were very clean, and nicely decorated. We were impressed with the bathroom and the tadiakt plaster work in particular (!) and were really pleased to receive a room upgrade.
The riad felt quiet and peaceful, the breakfasts were good, and the staff seemed friendly.
We would have liked locks on the bedroom doors, as we had some belongings (like a laptop) that couldn't fit in the safe.
One annoyance was that on being dropped off at a road near the riad, our luggage was given to a couple of local kids, who then wheeled it to the riad. (We would have done it ourselves, but there didn't seem a choice). This was fine, until demands for money were then made, and having just arrived in the country, we had no small change. The hotel helped us out, but this was a stressful start to our holiday that we could have done without, particularly as we were heckled a lot by the kids for more money over the next couple of days.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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383 people have reviewed this hotel

Traveler rating
    352
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    4
    0
    2
See reviews for
69
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Marrakech, Morocco
Senior Contributor
37 reviews 37 reviews
16 hotel reviews
Reviews in 18 cities Reviews in 18 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 23, 2012

Thiis elegant small riad in the back alleys of Marrakech is a hidden gem. It has been lovingly restored with art works, top quality linens and a lovely dipping pool in one of the two courtyards. The rooms are Moroccan style and even details like the lighting have been thought through. The proof of a quality establishment is always in the warmth of the greeting and personal care and attention given by the owner. No detail of our comfort was left to chance. The owner goes out of her way to ensure the comfort of her guests. The one tiny negative was the gentleman guest who insisted on monopolizing the living room for his cigar, thus ruining the evening for other guests. I would suggest a clear no smoking policy in all indoor areas! But that did nto detract from the warmth of the welcome or the comfort of the experience. A hearty recommendation to Riad Chergui.

Room Tip: Duff is lovely but so are all the rooms we looked at.
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Serrig, Germany
1 review
3 of 5 stars Reviewed December 2, 2012

Nice and beautiful Riad but clearly overrated. Part of the staff not well trained and not service oriented... Privacy not respected, there is no possibilty to lock the room and once we came back in the evening our door was widely open....
Actually the fireplace is more a source of air pollution than a heating device.

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 14, 2012

A wonderful Riad for visiting Marrakech with fantastic service from Manu and her team. This was TripAdvisor at its best giving us the perfect base to celebrate our 25th wedding anniversary - thank you to all previous reviewers.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Charlotte, North Carolina
Contributor
17 reviews 17 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed November 12, 2012

The Rian Chergui was my peaceful haven a midst the chaos that is Marrakech. My room was spacious, with comfortable beds. I loved the pool and the lush courtyard. Our breakfast was adequate and served on the terrace every morning. The owner is full of information and really wants your stay to be a pleasant one and will cater to all of your needs. I would absolutely recommend this Riad and I would stay here again. Only criticism is it is located on a side street that is dark at night, but don't be fooled, it is very safe.

Room Tip: Room 1 is very spacious, great pool view!
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  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
41 reviews 41 reviews
20 hotel reviews
Reviews in 16 cities Reviews in 16 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed November 9, 2012

As per all of the other reviews, this Riad is exceptional in its tranquility, the room was the smallest on offer but still perfectly presented and functional. The hosts were very helpful, with breakfast a particular highlight. I would absolutely recommend it, and would visit again.

The few minor criticisms, which if resolved would have earned 5/5 are as follows:

- The transfer from Airport to Riad (organised by the riad) dropped us off as close as possible, however, the driver immediately gave our bags to local youths saying they 'worked for the riad'. In fact they didn't, and were disappointed when we had no change to pay them for their assistance at the riad door. As a first time in a new culture, we felt somewhat threatened in the dark of night.
- The wifi signal does not reach far enough, there was no signal in room 4 nor the poolside area.
- I would have loved to have a seen a simple menu of lunchtime snacks, or options for dinner.
- In the evening, we experienced some noise in Room 4. I believe this was staff in the kitchen area. Fortunately our sleep was not disturbed. :)
- While I know you don't go on holiday to watch TV, the satellite TV in the lounge does not have a single English channel.

Wifi
Menu
Transfer
Noise
Satellite

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Contributor
20 reviews 20 reviews
18 hotel reviews
Reviews in 17 cities Reviews in 17 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed September 26, 2012

Paradise in the centre of mad Marrakech. Really good location.
Emmanuelle and her staff were the perfect hosts. Helped us with our car hire problems, without question.
Beautiful Riad, stunning pool area and a great breakfast. Worth every penny. The ideal place to stay.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Riad Chergui

Also Known As:
Riad Chergui Hotel
Riad Chergui Hotel Marrakech
Address: 53-54 Derb El Halfaoui | Médina, Marrakech, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Shuttle Bus service Swimming Pool
Hotel Style:
Ranked #51 of 1,031 B&Bs / Inns in Marrakech
Price Range (Based on Average Rates): $$
Official Description (provided by the hotel):
At only ten minutes walk from the famous square discover the riad chergui an oasis of tranquility in the midst of the bustling marrakesh medina. Riad chergui with its 9 luxurious rooms offer the benefits of a hotel with the personalized friendly and individual family service. After visiting the sites and haggling in the souks come relax and cool off beside the pool under the shade of the palm trees or enjoy an invigarating massage. ... more   less 
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