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“Tranquil, Brilliant, but a few very minor criticisms.” 4 of 5 stars
Review of Riad Chergui

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Riad Chergui
53-54 Derb El Halfaoui | Médina, Marrakech, Morocco   |  
Hotel amenities
Ranked #60 of 1,040 Marrakech B&B and Inns
Senior Contributor
40 reviews 40 reviews
19 hotel reviews
Reviews in 15 cities Reviews in 15 cities
12 helpful votes 12 helpful votes
“Tranquil, Brilliant, but a few very minor criticisms.”
4 of 5 stars Reviewed November 9, 2012

As per all of the other reviews, this Riad is exceptional in its tranquility, the room was the smallest on offer but still perfectly presented and functional. The hosts were very helpful, with breakfast a particular highlight. I would absolutely recommend it, and would visit again.

The few minor criticisms, which if resolved would have earned 5/5 are as follows:

- The transfer from Airport to Riad (organised by the riad) dropped us off as close as possible, however, the driver immediately gave our bags to local youths saying they 'worked for the riad'. In fact they didn't, and were disappointed when we had no change to pay them for their assistance at the riad door. As a first time in a new culture, we felt somewhat threatened in the dark of night.
- The wifi signal does not reach far enough, there was no signal in room 4 nor the poolside area.
- I would have loved to have a seen a simple menu of lunchtime snacks, or options for dinner.
- In the evening, we experienced some noise in Room 4. I believe this was staff in the kitchen area. Fortunately our sleep was not disturbed. :)
- While I know you don't go on holiday to watch TV, the satellite TV in the lounge does not have a single English channel.

Wifi
Menu
Transfer
Noise
Satellite

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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402 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
London, United Kingdom
Contributor
20 reviews 20 reviews
18 hotel reviews
Reviews in 17 cities Reviews in 17 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed September 26, 2012

Paradise in the centre of mad Marrakech. Really good location.
Emmanuelle and her staff were the perfect hosts. Helped us with our car hire problems, without question.
Beautiful Riad, stunning pool area and a great breakfast. Worth every penny. The ideal place to stay.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 25, 2012

The fact that this is my 6th trip to Chergui should say everything, the Riad is always spotlessly clean, the welcome always warm and the service always impeccable. Thanks to Emmanuelle and Ilham as always. This has truly become one of my 'happy places' and I hope to visit many many many times in the future.

  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 24, 2012 via mobile

Stayed at RIAD Chergui with my partner for 3 nights on our visit to Marrakech. It's all been said here before so I won't waste time repeating other reviews.

Suffice to say this really is a gem of a place and you won't be disappointed.

We spent our time lazing by the pool reading, just occasionally venturing out into the madness that is Marrakech. Great location too, not right in the thick of things but with everything walkable.

Thanks to all the staff who helped make our stay so enjoyable.

  • Stayed September 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 22, 2012 via mobile

Beautiful riad, great location away from the hustle and bustle of Marrekech. Lovely pool area and roof top terrace. Great staff, very attentive and friendly..nice brekkie and dinner served near the pool area. Highly recommend..

  • Stayed September 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Wokingham, United Kingdom
Contributor
19 reviews 19 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 22, 2012

Arranged the airport pick up with Emmanuel before our arrival. The taxi dropped us outside the some street where we were picked up by Emnanuel. The short walk to the riad was certainly not what we were expecting - narrow, dirty, dark lanes. But that us as we found out all of the streets within the Medina.

Once inside the Riad, the chaos is quickly forgotten and you are welcomed into a beautiful courtyard surrounded by high rise walls.

Emmanuel explained our location, places to eat and visit (and not to venture into!). We had dinner at the riad on the first night.

Each day we would leave around 10.30am to explore the medina. By 4pm we would be back into the oasis of the riad which was very welcome. We ventured out for dinner on most nights after a couple of hours of rest.

A useful hint us to bring plenty of euros as the riad charges in euros. If paying by credit card then the bill is converted to Dirham at a less favourable exchange rate.

Also we bought our bottled water from the cornershop out on the street which was a lot cheaper than the riads or restaurants.

On the whole an excellent experience.

  • Stayed September 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Leicester, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed September 17, 2012

We stayed here for 5 nights in the smallest (cheapest) room. We had a fantastic stay. The riad is in a great location for first timers, being out of the central souques it is much easier to navigate to and the immediate surroundings are quiet. Breakfasts were fantastic although we weren't made aware that we cold order extras such as eggs until our final day. We ate here one night and the food was great value and very tasty. Air Con in the room was a god send and the pool was a lovely addition.

Room Tip: The small room was great value for money.
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  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Riad Chergui

Address: 53-54 Derb El Halfaoui | Médina, Marrakech, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Shuttle Bus service Swimming Pool
Hotel Style:
Ranked #60 of 1,040 B&Bs / Inns in Marrakech
Price Range (Based on Average Rates): $
Official Description (provided by the hotel):
At only ten minutes walk from the famous square discover the riad chergui an oasis of tranquility in the midst of the bustling marrakesh medina. Riad chergui with its 9 luxurious rooms offer the benefits of a hotel with the personalized friendly and individual family service. After visiting the sites and haggling in the souks come relax and cool off beside the pool under the shade of the palm trees or enjoy an invigarating massage. ... more   less 
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Also Known As:
Riad Chergui Hotel Marrakech

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