I can't say enough good things about Riad Tizwa. The staff is absolutely lovely - gracious, thoughtful and ever so helpful. The hotel owners have incredibly sophisticated taste that shows in every elegant, gorgeous detail of the hotel. It is a truly beautiful place.
My experience was that the staff went far above and beyond their required duties to accommodate our needs. They helped to arrange every aspect of our visit, and, without prompting, made very thoughtful suggestions that greatly improved our experience. The staff was also very thoughtful about arranging special meals to accommodate the special dietary needs of our group.
Before booking, I was a bit concerned after reading a couple of negative reviews posted here. But as soon as I arrived I realized that my fears were completely unfounded. Clearly, the people who wrote those would be much better suited to different type of accommodation - perhaps an all-inclusive resort, or a business hotel. The Tizwa is a more like a dreamy boutique hotel or private estate, with outstanding personal service and super cool owners.
I'm completely in love with the Riad Tizwa and am already planning to visit again. Next time, I'm planning on bringing a bunch of friends and renting the whole Riad.
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