When you read this just remember we went to the other Riad owned in Fes and gave it a 5 and this one a 4 can not but not compare just a tad. Must admit we preferred FES (the place) in terms of the lack of tourism etc....Marrakesh was great though, both locations very different from each other. We stayed at both Tizwa's and I will copy this to the other one. BOTH TIZWA'S ARE LOVELY REALLY REALLY LOVELY.
The stay in FES was made for us for the following reasons;
The Owner Richard was there at the time that we stayed. The homely, everyone chatting environment. Creation of a homely culture. FAB
The attention from the staff
Particularly the way that Karima talked to us, about the place, culture etc... and the arrangements that she did for us. She is a lovely girl.
Regarding Marrakesh, and please do not see this as a critisism of the house etc... as it was lovely and we had a fab time
Mohammed was as helpful as he could be, but limited in English so it was a bit difficult. as he seems to be managing the day to day etc. No manager visable.
Did not see the Manager until night 4 when we waited for her downstairs and she gave the bill to Mohammed to give to us. Incidentally, do not know her name even. Very very different to FES in terms of approach.
Obviously, if we had not been to FES and had the FES experience, we may not have made these observations ? The Riad is lovely, the roof terrace fab, the room lovely. Just lacked the personal touches that FES had. I think with the number of rooms, it IS possible for the Manager to be there when you arrive, around in the morning and around 5 ish evening, and when you leave ? Unfortuately she did not seem to take any interest. However, we had a wonderful time and the Riad in Marrakesh is gorgeous, the terrace and the rooms wonderful, breakfast good and filling and fresh. I would not hesitate to recommend either Tizwa's in a way I wish we had not been to both as I have had to make a comparison. Marrakesh in isolation would have scored very highly.
This TripAdvisor Member:
Liked — Tranquil and very very special - roof garden, silience and the rooms
Disliked — No visability of the Manager until she gave us the bill on last day