“Good overall. Some problems, but handled very well.”
We went as a couple and had different experiences. My treatment was good: there may be nicer boutique spas, but it was definitely good value.
My fiance's treatment wasn't quite the same. First, it was about twenty minutes short of the length that we were told it was going to be; the masseuse skipped his back almost completely. Futhermore, although there are signs everywhere saying that tipping is not permitted, the man who attended him in the hammam demanded a tip at the end. He gave him all the change he had (about 10% of the total, still a reasonable amount, and he wasn't going to give him one hundred dirham), but the attendant insisted it wasn't enough and asked for more. However, when my fiance mentioned the problems to the owner, the owner was very apologetic. He asked my fiance to point out the attendant, then offered a free hour massage or a significant portion of the price back.
The service wasn't flawless, but as a business they handled it about as well as you can if your employee acts inappropriately.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.