My girlfriend and I stayed at this riad in March this year.
The staff we met were lovely and the manager very efficient but compared to other places in the city its not particularly good value. Food is very expensive and drinks quite expensive and the décor and fittings look good in photos from a far but actually are pretty dated (for instance our room had a big unbranded plasma tv on the wall but a satellite set top box from the 1990's which was unusable. Similarly there was a speaker with an ipad dock but no remote control so it too was unusuable.). Our bedding was pretty low quality, too. The place was also mostly empty and looked like it was in shut-down mode most of the time. Ask for a drink and it comes 20 minutes later and is warm, wifi not working properly, that sort of thing.
But our big complaint is this- I accidentally left my rayban sunglasses in the room and after we left emailed them asking to them to post them (and charge me for it). They confirmed they had them and would send them, then went quiet on me, then said they didnt have them anymore and for the last 3 months have been giving me every excuse under the sun not to pay me compensation (religious holiday, director being out of the country, Western Union not being open etc etc).
Marrakech has changed a lot recently and developed a lot of bad western habits. My advice to travellers: don't stay here, avoid all the generic traditional restaurants that are a fantastic rip-off, and skip the 'cultural tours' that will make you sit for hours while they pretend not to sell you expensive rugs or take you straight to an overpriced government shop in the souk, rather than let you haggle with a shopkeeper.
Instead, try a family owned small riad like the riad Souika instead, head for the square, eat BBQ for £5 a head and go hang out somewhere casual with some backpackers........
- Official Description (provided by the hotel):
- By unwrapping this new elegant and magnificent Riad, the Lotus chain embeds permanently its design in a spectacular universe of uniqueness. Positioned in an ideal location within the Dar Bacha District, the Lotus Privilege incarnates Luxury and absolute refinement. ... more less
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- Also Known As:
- Riad Lotus Privilege Marrakech
- Riad Lotus Privilege Hotel Marrakech