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“Pefection” 5 of 5 stars
Review of Riad Zolah

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Riad Zolah
4.0 of 5 Boutique Hotel   |   114-116 Derb El Hammam | Mouassine, El Haouz, Marrakech, Morocco   |  
Hotel amenities
Ranked #48 of 462 Hotels in Marrakech
chicago IL
Senior Contributor
38 reviews 38 reviews
29 hotel reviews
Reviews in 32 cities Reviews in 32 cities
26 helpful votes 26 helpful votes
“Pefection”
5 of 5 stars Reviewed December 6, 2012

A friend and I stayed here for two nights at the end of our two week trip to Morocco. The location is great. It was easy enough for us to find our way to and from as we wandered through the Medina. Everything about the riad is calm and peaceful. The staff was so wonderful. Our room was beautiful with a large sitting area and gorgeous bathroom. There were rose petals all over the bathroom. It was just a wonderful touch. The beds might have been the most comfortable of our stay. The ipod docking station was the best! We listened to music each night. Breakfast was filling and tasty. I really loved the hot chocolate. We spent several hours on the roof terrace reading and soaking up the sunshine. It was amazing how quiet the terrace was, even with the hustle and bustle of the Medina.

  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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496 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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English first
Davis, California
Top Contributor
112 reviews 112 reviews
61 hotel reviews
Reviews in 75 cities Reviews in 75 cities
128 helpful votes 128 helpful votes
4 of 5 stars Reviewed November 9, 2012

We stayed 3 nights in Riad Zolah in September 2012. This riad is quietly located in the center of old medina, very close to Jmaa El Fna square and souks (about 5 minutes walking distance), as well as to Koutoubia Mosque, Palias Moulay Idriss and Palais Bahia (15 minutes by foot).

We had a very nice spacious room on the 3rd floor with beautiful traditional Moroccan decoration. The king size bed is firm and comfy. Bathroom is huge with a 'pool size' tub and shower. Shampoo, soap, bathrobe, hairdryer were provided. But you need to bring toothbrush and toothpaste. Towels, bedding were decent. Our room was cleaned twice a day. We love the iPod Bose docking station and it was so relaxing to listen to our favorite music at night. WiFi was free and fast. Besides, in the room there was complementary plate filled with fruits and nuts, plus two bottle of water everyday.

Breakfast was generous, freshly squeezed juice, mint tea, coffee, bread, pastry, Moroccan pancake, butter and jams as well as variety of fruits, see my picture.

Staffs were very friendly, helpful and thoughtful, a cell phone was provided to us in case we would get lost. They speak very good English.

We truly had a very good time in this riad, which providing an exceptional service, we highly recommend this place.

Note:
This riad has a tight stairs inside and outside the room, for example, in our room the bed area is raised, so we have to get one step up or down from that area to go to other area. Mentally, we had to constant reminder this issue to ourselves.

The car can not go into the medina, so make arrangement with riad staff to pick you up at the edge of the medina, (only 8 minutes from the parking place) and have riad phone ready in case the taxi driver needs to call it. The Phone number is: 00212 (0) 5 2438 7535. I attached a picture to show the alley leading to the riad.

To go to the Jamaa El Fna square is very easy, from riad, turn right, 1 minute turn right again, then go along the alley until you see a white gate marked “Bougainrullier Cafe” (see my photo) on the right, from there, turn left, by 3 minutes you will be in the square.

  • Stayed September 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
1 review
5 of 5 stars Reviewed November 4, 2012

We spent four nights at the Riad Zolah. All the staff were friendly, incredibly helpful and ensured that our stay was as enjoyable as it could have been.

The riad itself was beautiful and relaxing, and the food was excellent.

Overall it was an excellent place to stay and I would recommend it to anyone!

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St. Albans, United Kingdom
1 review
5 of 5 stars Reviewed November 3, 2012

We loved every minute we spent in Riad Zolah thanks to Fatima, Omar and the rest of the staff who made our visit the most enjoyable experience.
They really went out of their way to accommodate all our needs. As we stayed in the riad for my wife’s birthday she received a complimentary birthday cake. A really nice touch!
Our room was decorated in beautiful Morrocan style with nice touches of candles and red rose petals scattered around the room.
We were dining in riad as well as in other restaurants in the city, but we must say the food served in Riad Zolah was the best one we had during our stay in Marrakech. We would strongly recommend to eat there and to try the lemon chicken tajine!
We had a wonderful time in this beautifully designed, clean and friendly riad and if we ever come back to Marrakech the Riad Zolah will be the place we choose to stay!
Stayed in October 2012, travelled as a couple.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 22, 2012

Riad Zolah is truly an exceptional riad in old Marrakech. My husband and I celebrated our anniversary in Marrakech and we could not have asked for a better place and better service. Khadijah and her staff treated us like we were V.I.P. for example, we were escorted throughout the souks by Riad Zolah staff to shop for doors and other items, we were escorted to restaurants that were hard to find on our own (some being 20 min walk away!), we were escorted at 11:30 at night to our taxi to catch our red-eye flight to Spain, we were provided with a cell phone and we called whenever we needed anything and I mean ANYTHING.

Our room was the largest at Riad Zolah thanks to Khadijah who upgraded us because it was our anniversary. Inside, our room had beautiful traditional Morrocan decor, which we loved and preferred over traditional European decor seen in the hotels in New Marrakech. Our room was very clean and was cleaned twice each day. We loved having iPod Bose docking station to listen to our music.

Location, location, location...means so much. The Riad is centrally located in Old Marrakech and about 5-10 minute walk to Jemaa el Fna. Perfect distance. On the way to Jemaa, there are sooooo many souks and so our journey typically was longer than 5-10 minutes to get to the square because we were shopping an negotiating prices. Our trip to the Atlas mountains was arranged by Khadijah and her staff and we really had a great time. We had a wonderful tour guide and the arrangements for lunch (as part of the tour) was at the best restaurant the Atlas Mountains had to offer. We loved that our tour was truly reasonably priced and the service was outstanding. We honestly thought that the money paid we be equated with ok service. I am glad that we were wrong.

Because the Riad only has 6 rooms, we were able to get the personal attention (that is often associated with exorbitant prices) without paying a ton of money. The staff really treated you like family and everyone greeted you each time you were seen. The breakfast and dinner was very good and the amount provided could feed an army. The Riad was very peaceful and we loved that we were able to leave the bustling crowd and return to a peaceful and really truly beautiful Oasis.

In sum, we loved staying at Riad Zolah and when we return to Marrakech, we will be sure to stay there. We highly recommend you'd to stay at Riad Zolah. Enjoy!

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indianapolis
Top Contributor
73 reviews 73 reviews
63 hotel reviews
Reviews in 61 cities Reviews in 61 cities
160 helpful votes 160 helpful votes
4 of 5 stars Reviewed September 3, 2012

We spent four nights at the Riad Zolah. Overall, the rooms are very clean, the toilets flush, and the water is hot. The location was convenient inside the medina. The square is 10-minute walk. To help ensure that you don’t get lost in the souks, Kadesia (spelling)—the GM--gives you a mobile phone upon check-in with the Riad’s number programmed.

Wi-Fi was fast and free. Breakfasts consisted of coffee, fruit, and breads. On request, the staff brought us eggs/omelets. The Riad also supplies unlimited bottled water and ice upon request. While the Riad does not sell alcohol, Kadesia directed us to a grocery store outside the medina where we could purchase wine, etc. The round trip taxi fare was 100 Dhs or about $11 USD.

FYI: The Riad has several areas and rooms that have tight steps/stairs. If you have trouble climbing stairs, have balance/coordination issues, or just like to get up in the middle of the night to go to the bathroom, this may be something to consider.

Yes, the Riad’s service was truly exceptional and in some cases over the top, and Kadesia is truly invested in the guests’ happiness. So, why not five trip advisor circles? We had two “significant to me” issues occur. Unfortunately, things spiraled downward from there. Please note, we are seasoned travelers (79 countries), have stayed in all types and levels of accommodations, have had just about everything good and bad happen on trips, and are usually able to go with the flow. But, one of the significant issues was personal and it set the tone for the remainder of my stay.

Note: Kadesia is truly exceptional and is the reason I am giving four circles and not three.

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wisbech, United Kingdom
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
Reviews in 18 cities Reviews in 18 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 1, 2012

We have recently returned from our "second home" in Marrakech.
Our experience of Riad Zolah from the second we arrived until the second we left was perfect.
The staff are all friendly, helpful, respectful of your privacy, informative, nothing was ever too much trouble.
The Riad is full of charm and character with the old features of the building having been carefully maintained and it being decorated with modern tasteful drapes, rugs, furniture etc
You can chose to eat by the pool, in the dining room or on the roof terrace. The food is very good and the red wine rather good too!
There is ample space on the roof terrace with tables under a pergola, day beds, sun loungers and table and chairs both in the open and under shade.
A fridge by the pool always has bottled water in and you can help yourself which we discovered is not possible at all riads, you have to pay sometimes at others.
The pool was clean and a welcome relief in temperatures of 42-50 degrees.
The air con in the bedroom worked very well.

Room Tip: We had room number 2 which has no outside windows (I am unsure if any do) it was very quiet on the h...
See more room tips
  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Riad Zolah

Address: 114-116 Derb El Hammam | Mouassine, El Haouz, Marrakech, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Free High Speed Internet ( Wi-Fi ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
#19 Luxury Hotel in Marrakech
#41 Romantic Hotel in Marrakech
#44 Family Hotel in Marrakech
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Riad Zolah 4*
Number of rooms: 6
Official Description (provided by the hotel):
Perfectly located luxury boutique hotel in the heart of the ancient walled city. Traditional charm plus the very best of modern facilities. ... more   less 
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Also Known As:
Riad Zolah Marrakech
Riad Zolah Hotel Marrakech

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