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“Convenient, peaceful with brilliant staff” 5 of 5 stars
Review of Riad Zolah

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Riad Zolah
4.0 of 5 Boutique Hotel   |   114-116 Derb El Hammam | Mouassine, El Haouz, Marrakech, Morocco   |  
Hotel amenities
Ranked #43 of 474 Hotels in Marrakech
Certificate of Excellence
London, United Kingdom
1 review
“Convenient, peaceful with brilliant staff”
5 of 5 stars Reviewed November 4, 2012

We spent four nights at the Riad Zolah. All the staff were friendly, incredibly helpful and ensured that our stay was as enjoyable as it could have been.

The riad itself was beautiful and relaxing, and the food was excellent.

Overall it was an excellent place to stay and I would recommend it to anyone!

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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530 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
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English first
St. Albans, United Kingdom
1 review
5 of 5 stars Reviewed November 3, 2012

We loved every minute we spent in Riad Zolah thanks to Fatima, Omar and the rest of the staff who made our visit the most enjoyable experience.
They really went out of their way to accommodate all our needs. As we stayed in the riad for my wife’s birthday she received a complimentary birthday cake. A really nice touch!
Our room was decorated in beautiful Morrocan style with nice touches of candles and red rose petals scattered around the room.
We were dining in riad as well as in other restaurants in the city, but we must say the food served in Riad Zolah was the best one we had during our stay in Marrakech. We would strongly recommend to eat there and to try the lemon chicken tajine!
We had a wonderful time in this beautifully designed, clean and friendly riad and if we ever come back to Marrakech the Riad Zolah will be the place we choose to stay!
Stayed in October 2012, travelled as a couple.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 22, 2012

Riad Zolah is truly an exceptional riad in old Marrakech. My husband and I celebrated our anniversary in Marrakech and we could not have asked for a better place and better service. Khadijah and her staff treated us like we were V.I.P. for example, we were escorted throughout the souks by Riad Zolah staff to shop for doors and other items, we were escorted to restaurants that were hard to find on our own (some being 20 min walk away!), we were escorted at 11:30 at night to our taxi to catch our red-eye flight to Spain, we were provided with a cell phone and we called whenever we needed anything and I mean ANYTHING.

Our room was the largest at Riad Zolah thanks to Khadijah who upgraded us because it was our anniversary. Inside, our room had beautiful traditional Morrocan decor, which we loved and preferred over traditional European decor seen in the hotels in New Marrakech. Our room was very clean and was cleaned twice each day. We loved having iPod Bose docking station to listen to our music.

Location, location, location...means so much. The Riad is centrally located in Old Marrakech and about 5-10 minute walk to Jemaa el Fna. Perfect distance. On the way to Jemaa, there are sooooo many souks and so our journey typically was longer than 5-10 minutes to get to the square because we were shopping an negotiating prices. Our trip to the Atlas mountains was arranged by Khadijah and her staff and we really had a great time. We had a wonderful tour guide and the arrangements for lunch (as part of the tour) was at the best restaurant the Atlas Mountains had to offer. We loved that our tour was truly reasonably priced and the service was outstanding. We honestly thought that the money paid we be equated with ok service. I am glad that we were wrong.

Because the Riad only has 6 rooms, we were able to get the personal attention (that is often associated with exorbitant prices) without paying a ton of money. The staff really treated you like family and everyone greeted you each time you were seen. The breakfast and dinner was very good and the amount provided could feed an army. The Riad was very peaceful and we loved that we were able to leave the bustling crowd and return to a peaceful and really truly beautiful Oasis.

In sum, we loved staying at Riad Zolah and when we return to Marrakech, we will be sure to stay there. We highly recommend you'd to stay at Riad Zolah. Enjoy!

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indianapolis
Top Contributor
77 reviews 77 reviews
67 hotel reviews
Reviews in 61 cities Reviews in 61 cities
181 helpful votes 181 helpful votes
4 of 5 stars Reviewed September 3, 2012

We spent four nights at the Riad Zolah. Overall, the rooms are very clean, the toilets flush, and the water is hot. The location was convenient inside the medina. The square is 10-minute walk. To help ensure that you don’t get lost in the souks, Kadesia (spelling)—the GM--gives you a mobile phone upon check-in with the Riad’s number programmed.

Wi-Fi was fast and free. Breakfasts consisted of coffee, fruit, and breads. On request, the staff brought us eggs/omelets. The Riad also supplies unlimited bottled water and ice upon request. While the Riad does not sell alcohol, Kadesia directed us to a grocery store outside the medina where we could purchase wine, etc. The round trip taxi fare was 100 Dhs or about $11 USD.

FYI: The Riad has several areas and rooms that have tight steps/stairs. If you have trouble climbing stairs, have balance/coordination issues, or just like to get up in the middle of the night to go to the bathroom, this may be something to consider.

Yes, the Riad’s service was truly exceptional and in some cases over the top, and Kadesia is truly invested in the guests’ happiness. So, why not five trip advisor circles? We had two “significant to me” issues occur. Unfortunately, things spiraled downward from there. Please note, we are seasoned travelers (79 countries), have stayed in all types and levels of accommodations, have had just about everything good and bad happen on trips, and are usually able to go with the flow. But, one of the significant issues was personal and it set the tone for the remainder of my stay.

Note: Kadesia is truly exceptional and is the reason I am giving four circles and not three.

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wisbech, United Kingdom
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
Reviews in 19 cities Reviews in 19 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed September 1, 2012

We have recently returned from our "second home" in Marrakech.
Our experience of Riad Zolah from the second we arrived until the second we left was perfect.
The staff are all friendly, helpful, respectful of your privacy, informative, nothing was ever too much trouble.
The Riad is full of charm and character with the old features of the building having been carefully maintained and it being decorated with modern tasteful drapes, rugs, furniture etc
You can chose to eat by the pool, in the dining room or on the roof terrace. The food is very good and the red wine rather good too!
There is ample space on the roof terrace with tables under a pergola, day beds, sun loungers and table and chairs both in the open and under shade.
A fridge by the pool always has bottled water in and you can help yourself which we discovered is not possible at all riads, you have to pay sometimes at others.
The pool was clean and a welcome relief in temperatures of 42-50 degrees.
The air con in the bedroom worked very well.

Room Tip: We had room number 2 which has no outside windows (I am unsure if any do) it was very quiet on the h...
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  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 31, 2012

Beautiful Riad, stylishly furnished, the perfect retreat from the hustle and bustle of the city. Its perfectly located for shopping and access to some of the best bars and restaurants in Marrakech,though I have to say the best lamb tagine we ate, was served in the riad by the wonderfully helpful and charming staff who run it. We all felt very welcome and nothing could be too much trouble. Someone described the staff as making you feel like honoured guests - I whole heatedly agree!

Room Tip: All so stunning nothing to add
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  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 29, 2012

What makes Riad Zolah exquisite is not just the beautiful and tasteful decoration, the convenient location, the in-ground pool or the rooftop terrace but the service.

Fatima and her team are there to attend to your every need without being intrusive and it's the extra touches that made it such a memorable experience. There were fresh roses in the room with rose petals scattered around the room, candles that were lit when I came back every evening, babouche (slippers) to take home as a souvenir, a birthday cake for my birthday as well as organising guides and day trips, a hammam and massage as well as henna tattoos (don't even think about having one done in the square - they are nothing in comparison!). Compliments to the chef as well for the gorgeous dinners (such wonderful tagines) and breakfasts. All the staff really were fantastic but Fatima deserves a special mention. She really is a 5 star asset.

The decor throughout is lovely and is alwayskept clean and tidy. I can highly recommend Suite 4 with it's sunken bath and swathes of curtains including the roof made to look like a Berber tent. Air conditioning is a much welcome relief too from the heat. There is also free Wifi in both public areas and in the room.

The location is excellent and very close to the souks (markets) and the square. A local mobile phone is conveniently provided in case of getting lost (easily done!) and one of the boys will come and return you home which was much appreciated. One afternoon one of the boys even escorted me to a local restaurant I wanted to try and was worried about finding in the maze of the medina.

Would I recommend Riad Zolah to others? Would I go back?

In a heartbeat.

Stayed August 2012, traveled solo
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Riad Zolah

Address: 114-116 Derb El Hammam | Mouassine, El Haouz, Marrakech, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Hotel Style:
#19 Luxury Hotel in Marrakech
#33 Romantic Hotel in Marrakech
#67 Family Hotel in Marrakech
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Riad Zolah 4*
Number of rooms: 6
Official Description (provided by the hotel):
Perfectly located luxury boutique hotel in the heart of the ancient walled city. Traditional charm plus the very best of modern facilities. ... more   less 
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Also Known As:
Riad Zolah Marrakech
Riad Zolah Hotel Marrakech

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