We spent four nights at the Riad Zolah. Overall, the rooms are very clean, the toilets flush, and the water is hot. The location was convenient inside the medina. The square is 10-minute walk. To help ensure that you don’t get lost in the souks, Kadesia (spelling)—the GM--gives you a mobile phone upon check-in with the Riad’s number programmed.
Wi-Fi was fast and free. Breakfasts consisted of coffee, fruit, and breads. On request, the staff brought us eggs/omelets. The Riad also supplies unlimited bottled water and ice upon request. While the Riad does not sell alcohol, Kadesia directed us to a grocery store outside the medina where we could purchase wine, etc. The round trip taxi fare was 100 Dhs or about $11 USD.
FYI: The Riad has several areas and rooms that have tight steps/stairs. If you have trouble climbing stairs, have balance/coordination issues, or just like to get up in the middle of the night to go to the bathroom, this may be something to consider.
Yes, the Riad’s service was truly exceptional and in some cases over the top, and Kadesia is truly invested in the guests’ happiness. So, why not five trip advisor circles? We had two “significant to me” issues occur. Unfortunately, things spiraled downward from there. Please note, we are seasoned travelers (79 countries), have stayed in all types and levels of accommodations, have had just about everything good and bad happen on trips, and are usually able to go with the flow. But, one of the significant issues was personal and it set the tone for the remainder of my stay.
Note: Kadesia is truly exceptional and is the reason I am giving four circles and not three.
- Official Description (provided by the hotel):
- Perfectly located luxury boutique hotel in the heart of the ancient walled city. Traditional charm plus the very best of modern facilities. ... more less
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- Also Known As:
- Riad Zolah Marrakech
- Riad Zolah Hotel Marrakech