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“Lives up to all the great reviews” 5 of 5 stars
Review of Riad le Clos des Arts

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Riad le Clos des Arts
Riad Zitoune Jdid, Derb Tbib 50 | Near Dar Si Said and Bahia Palace, Marrakech 40000, Morocco   |  
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Ranked #3 of 467 Hotels in Marrakech
Sydney, Australia
Contributor
14 reviews 14 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
“Lives up to all the great reviews”
5 of 5 stars Reviewed July 24, 2014 via mobile

My husband and I stayed for 5 days at Riad le Clos des Arts. As all the reviews state, Massimo and Georgina were wonderful hosts. From being met in the car park, to planning our days, booking taxis and restaurants... Nothing was too difficult for them. They even recommended via email when I was planning our holiday, a tour company to use for our trip out to the desert. Breakfasts were delicious, served on the roof, and the dinner we had on our last night was the best we had in Morocco. It was great to return from the busy medina and relax at the riad. The pool was also a bonus. We would highly recommend this riad if you are staying in Marrakech.

Stayed June 2014, traveled as a couple
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953 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Chicago, Illinois
Contributor
18 reviews 18 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed July 22, 2014

My wife and I recently stayed at Riad le Clos des Arts during part of our honeymoon, and it was great. The location was fantastic--in the heart of the medina but not too close to the major tourist sights, and the room, garden, and roof terrace were beautiful. Our only complaint is that no one informed us that the local time was changing the morning we were leaving, even though the Riad had scheduled a driver to take us to the train station at a specific time the next morning.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Massimo T, Owner at Riad le Clos des Arts, responded to this review, October 4, 2014
Thank You for taking the time of writing us your positive comments about our Riad and hospitality.
We are very sorry about the stress you experienced on your departure day.
Please believe us it was not due to lack of attention from our side. The change of time was officially planned for Saturday, along the night after your departure!
We had an advisory note for all our guest ready . Unfortunately authorities decided with no notice to anticipate the change of time.
This caused you to wait 1 hour at the riad before proceeding to the railway station to board your train. We look forward to welcome you again in our riad and offer you a special treat to excuse us for the inconvenient.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, Ireland
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 14, 2014

Stayed in Riad le Clos des Arts in June for 4 nights. A beautiful, charming, relaxing riad with the added bonus of a rooftop pool! Great hosts, great staff and a super location. Would definitely recommend this riad to anyone who wants to experience a true Marrakech riad experience!

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 7, 2014

Based on Trip Advisor reviews, we stayed here for 4 nights last October. It was a perfect choice. It is indeed an oasis from the craziness that is Marrakech. The riad, located in the medina, is beautifully appointed, clean and quiet. The scent of roses greets you as you walk in. All the staff are very attentive. Breakfasts are enjoyed up on the rooftop terrace and are tasty and plentiful. Stay in for at least one dinner as Layla is a great cook. The dinner we had on our last night here was one of our best dinners during our stay in Morocco. All of the above is only possible because of the owners, Giorgina and Massimo, who are most gracious hosts. They have travelled and lived overseas and their recommendations and ability to meet the needs of their guests are spot-on. On arrival, as well as the customary mint tea and biscuits, they will spend time orienting you with a map of Marrakech and show you the sites worth visiting and how to reach them without getting too lost! They make you feel like treasured guests in their home. We would definitely recommend this riad to anyone visiting Marrakech and look forward to returning there one day soon.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin
Contributor
18 reviews 18 reviews
14 hotel reviews
Reviews in 16 cities Reviews in 16 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed July 3, 2014

We had a fabulous experience staying at the Riad le Clos des Arts. We were met at a close by car park by Massimo who walked us back through some mayhem to the Riad - when we walked in we knew we'd made a great choice. It was late in the evening so Massimo and Georgina gave us a nice cold drink and a brief orientation. We then had a gorgeous meal, the best meal we had in the 3 days we were in Marrakesh. The next day was my birthday and Georgina had noticed that from my passport, so breakfast started with a rose and a candle and later that day Georgina recommended a lovely place for dinner that evening and even bought me a beautiful present. Every day coming back to our Riad felt like coming home. Highly recommend anyone to stay here - you won't be disappointed.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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London, United Kingdom
1 review
5 of 5 stars Reviewed July 3, 2014

Loved this place, had a wonderful few days staying here and exploring the Medina. The Riad is beautifully decorated Morrocan style, peaceful and calm with helpful staff and owners offering the personal touch.

Breakfast was very tasty with local Morrocan breads, yogurt and fruit. A lovely way to start the day sat on the terrace.

Could have happily stayed here a few more days and already thinking about our next trip.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Top Contributor
145 reviews 145 reviews
39 hotel reviews
Reviews in 56 cities Reviews in 56 cities
110 helpful votes 110 helpful votes
5 of 5 stars Reviewed July 2, 2014

The Riad le Clos des Arts had quite a reputation to live up to but from the moment we were met by Massimo to the time we reluctantly had to depart, it exceeded our expectations. Massimo walked us from the drop-off point after our airport transfer and pointed out routes and sights on the way. He continued his introduction to Marrakech over mint tea and biscuits when we reached the riad and no stone was left unturned - everything he told us came in useful during our four night stay and we were very grateful for the map that helped us out on more than once occasion.

The entrance to the riad is, like many similar properties, unassuming - it gives you little clue as to the comfort and beautiful decor that you're treated to inside. The surrounds are lovely, the fountain atmospheric and the smell and sight of the roses welcome you every time you return. We had turquoise room and it was beautifully decorated, peaceful and comfortable with a lovely bathroom and gorgeous four poster bed.

Nothing was too much trouble for Massimo and Giorgina and their expert team - some have commented about the family environment in the riad and it really does feel like you are being welcomed into your hosts' home. They were only too pleased to attend to our needs, answer our questions and feed and water us when we needed it. The icing on the cake was the roses in the room when we returned on my wife's birthday and a special gift for her from the the riad - it was a lovely thought, vey generous and much appreciated by us both.

Incidentally, we ate at the riad on our first night because we arrived quite late - the food was outstanding and the service impeccable in keeping with everything we experienced during our stay. The rooftop terrace was a perfect spot for our first meal in Marrakech and each morning started perfectly with a delicious breakfast that changed each day. We spent as much time up on the terrace as we could between meals and sightseeing - it epitomises the oasis that this riad is for its guests.

Staying in the Medina is for us the only way to experience Marrakech - the sights and sounds, the heat and the colour - and, after all of that, a return to the tranquility of the riad. There is certainly nowehere else that we would rather stay and we're looking forward to our return!

Room Tip: Turquoise room is lovely - peaceful, beautifully decorated and close to the stairs for the terrace a...
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  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Riad le Clos des Arts

Address: Riad Zitoune Jdid, Derb Tbib 50 | Near Dar Si Said and Bahia Palace, Marrakech 40000, Morocco
Phone Number:
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#3 Romantic Hotel in Marrakech
#6 Family Hotel in Marrakech
#18 Business Hotel in Marrakech
Price Range (Based on Average Rates): $$
Number of rooms: 7
Official Description (provided by the hotel):
In a narrow street of the Medina of Marrakech come and discover Riad le Clos des Arts: a charming Arab house renovated in pure Moresque style. Be seduced by this fascinating oriental atmosphere, be tempted by the authenticity of traditional Moroccan flavours, be refreshed by a plunge into the small pool on the terrace.The riad offers 4 suites and 2 rooms, all with ensuite bathrooms and the possibility to have dinner on order. ... more   less 
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Also Known As:
Riad Le Clos Des Arts Hotel Marrakech

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