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“A fantastic experience” 5 of 5 stars
Review of Riad le Clos des Arts

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Riad le Clos des Arts
Riad Zitoune Jdid, Derb Tbib 50 | Near Dar Si Said and Bahia Palace, Marrakech 40000, Morocco   |  
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Ranked #3 of 460 Hotels in Marrakech
Kirkby Lonsdale, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“A fantastic experience”
5 of 5 stars Reviewed January 12, 2014

This was a surprise trip for my wife's 40th birthday. I saw the Riad on tripadviser and following my enquiry Georgina emailed back straight away with a lovely welcoming email. Herself and massimo organised our transfer which is a Deffo must do, no hassle, straight into Marrakech and met by Georgina. The Riad is amazing, very clean, the design out of this world and the service second to none. The Riad is like a home from home, very open and a real friendly service from all. Our room was also amazing, very traditional, exactly what we hoped for. The roof top was also fantastic, we sat up here drinking champagne and it was perfect. To cut a long story short we would recommend this place to anybody and would like to thank Massimo, Georgina and their team for all their help and the way they looked after us. We will definitely return.

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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887 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (90)
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Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 8, 2014

Being hosted in the exotic City of Marrakech by Massimo, Georgina, and their staff created a perfect experience. Of course the Riad is lovely and when complimented by Massimo and Georgina's warmth and the delicious food the Riad was simply wonderful.
Thank you Massimo and Georgina
M Australia

  • Stayed January 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Armitage, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed January 5, 2014

We travelled to Marrakech for my birthday weekend last yr in March. The Riad was stunning and Massimo and Giorgina were fabulous hosts. From start to finish they were beyond helpful. It was a pleasure to meet them both. Decor throughout the Riad is just beautiful and it was constantly filled with the aroma of Jasmine or delightful home cooked Morroccan cuisine. We ate dinner at the Riad twice - the food is out of this world. Eating out anywhere else after was a total dissappointment.

The morning of my birthday I was treated to a special birthday breakfast on the roof terrace and was presented with birthday babouches courtesy of Le Clos Des Arts team. I was so touched. We the headed out into the Atlas mountains on a trip organised by Massimo. Our driver even presented me with flowers at pick up. I have never been so spoilt! We had the best day thanks to Massimo and Giorgina and a trip I will never forget. Hopefully we will see you both again in the near future.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 5, 2014

We cannot recommend this riad enough. Georgina and Massimo's high standard of care was evident before we landed as they organised transfers and a meet and to-the-door,. This is a must-do in maze-like Marrakesh. On offer is a surprising level of tranquility a stones throw from the hectic main square (Jamaa el Fna) and the adjacent souk. Tasty Moroccan dinner, available by request for a reasonable price further highlights the level of quality that our hosts so obviously live by. We also took part in a great hamaam (organised by G & M) which we recommend.
All in all, we loved our three night stay!

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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West Hartford
Senior Contributor
36 reviews 36 reviews
28 hotel reviews
Reviews in 28 cities Reviews in 28 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed January 2, 2014

We chose this Riad when we searched Tripadvisor looking for a Riad in the Medina for a real Moroccan experience other than the hotel recommended by our tour provider. How lucky we were! Maximo met our driver and us in the parking lot outside the medina and guided all of us including our luggage carrier through the narrow streets and alleys to his wonderful Riad! Along the way, he pointed out landmarks to help us locate the Riad when out on our own. When we reached the Riad and stepped inside, it was magical! We were guided to the courtyard and sat and sipped mint tea with cookies while Maximo gave us a map and pointed out sights he thought we would enjoy as well as advise on where not to wander. It made us feel so comfortable and relaxed we couldn't wait to get out in the medina and experience it all! Our room, Turquoise, was just wonderful and beautifully furnished. At night, when we returned to the Riad, the staff made us mint tea (my favorite) in the courtyard while we winded down after very full touring days. Three nights at this Riad was not enough!!! The highlight was the wonderful dinner that Georgina and staff prepared for us our last night in Marrakesh - roast lamb!!! Excellent!!! The small dining area off the courtyard was just perfect to enjoy this special meal. Breakfasts were just wonderful served on the roof - eggs to order, wonderful breads and pastries. The staff was just so friendly and accommodating. But most of all, Maximo and Georgina are a class act. Don't miss this wonderful, wonderful property. Our tour operator from the US even visited this Riad to check it out and was extremely impressed.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 19, 2013

While all the guests of this riad can wax rhapsodic about the location, staff, beautiful accommodations and the amazing food (and I can only echo their sentiments), I would also like to add onto the accolades given to Massimo and Georgina. My husband and I came to their riad for a romantic weekend away only to have a medical emergency arise almost immediately back in Italy with my daughter. My mother (who was watching her) was unable to reach us as our cell phones were not working for some reason. For the same reason, neither could Massimo. Instead, Massimo went above and beyond the call of duty as he handled my worried mother and the doctor back in Italy.Thankfully, my daughter was perfectly fine and we were able to continue our trip; however, there are not enough words to express our gratitude for all that Massimo did to help us during that time. While I hope that no other guest has to have the same type of experience, I tell all this to assure future guests that they can be completely confident that if their vacation involves an unexpected crisis, they will be in competent and generous hands. Thank you again, Massimo and Georgina!

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed December 16, 2013

This riad lives up to its reputation. Not only are the owners extremely helpful but their staff are the best I have ever come across in any hotel/guesthouse across the world. The location is perfect - extremely quiet yet positioned so that you are ideally placed for visiting both the souks and the other major sites to the north and south of the medina. There are excellent bars, restaurants and good value restaurants close by, as well as ATMs and bureau de changes.
Cannot also speak highly enough about this first experience of general Moroccan hospitality, courtesy and friendliness - very refreshing when compared with some other non-European countries. Overall an amazing experience and one I hope to repeat in other parts of Morocco.

Room Tip: As all rooms are around an inner courtyard I would suggest that they are all good.
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  • Stayed December 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Riad le Clos des Arts

Address: Riad Zitoune Jdid, Derb Tbib 50 | Near Dar Si Said and Bahia Palace, Marrakech 40000, Morocco
Phone Number:
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#3 Romantic Hotel in Marrakech
#3 Family Hotel in Marrakech
#18 Business Hotel in Marrakech
Price Range (Based on Average Rates): $$
Number of rooms: 7
Official Description (provided by the hotel):
In a narrow street of the Medina of Marrakech come and discover Riad le Clos des Arts: a charming Arab house renovated in pure Moresque style. Be seduced by this fascinating oriental atmosphere, be tempted by the authenticity of traditional Moroccan flavours, be refreshed by a plunge into the small pool on the terrace.The riad offers 4 suites and 2 rooms, all with ensuite bathrooms and the possibility to have dinner on order. ... more   less 
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Also Known As:
Riad Le Clos Des Arts Hotel Marrakech

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