My wife and I visited at the end of August 2013 and stayed 4 nights. We couldn't have asked for a better hotel in Marrakech.
I would 100% recommend getting the airport transfer service from the Riad - it wasn't terribly expensive, and regardless, it was the best money we spent. The streets of Marrakech have VERY few signs on them, and the last thing you want to have to do is haggle with a cab or deal with a packed bus with your luggage and find your way by yourself. A driver will meet you at the airport (although, ours was late), and drive you in a clean and comfortable van to a small little square just off the main city square. There, Massimo (one of the hotel owners) will meet you and help you bring your luggage to the Riad.
After you arrive, Massimo will give you a map and a lay of the land. This information was invaluable - I suggest you not rush through it. He has great advice about where to go (and not go), how to act, how to shop, what to do, and other very good practical advice.
We arrived at night so we decided to have dinner at the Riad, which was honestly the best place meal we had the entire trip (until we had dinner again at the Riad on the last night, which was the best meal we had the entire trip). I would definitely suggest eating there at least one night. If you want to eat out, Giorgina and Massimo can provide recommendations (or you can consult your own guidebook, either way) - their recommendations were also very good.
We stayed on the second level in the Turquoise Room, which was clean, spacious, and gorgeous. No complaints at all. The second level is probably preferable since the first level also serves as office and "lobby" space and may have slightly less privacy (although, all the rooms have wooden doors for privacy purposes).
The rooftop was cute and quiet (which was amazing given how close you are to the hustle and bustle of the main square). Pretty much every day, after a day trip or just a long day of walking through the city, my wife and I would return to the Riad and take a swim in the pool on the roof - so unbelievably refreshing and private.
One last comment - the staff was superb. Massimo and Giorgina (the owners) really are the nicest and most helpful people. At the end of the trip, my wife commented that she felt like they were our new close friends. They've led such interesting lives and are a real joy to speak with and get to know. Furthermore, they've hired an AMAZING staff. I couldn't say enough good things about the Riad's staff. They were always available to help with smiles on their faces (goes to show you how well they are treated by Giorgina and Massimo). The cook, as I mentioned above, was amazing, and the other members of the staff were just fantastic.
I could probably go on and on about how great this Riad is, but I'll go ahead and stop now. I highly recommend staying at Riad le Clos des Arts, and with the value it provides, it's really a no brainer.
- Official Description (provided by the hotel):
- In a narrow street of the Medina of Marrakech come and discover Riad le Clos des Arts: a charming Arab house renovated in pure Moresque style. Be seduced by this fascinating oriental atmosphere, be tempted by the authenticity of traditional Moroccan flavours, be refreshed by a plunge into the small pool on the terrace.The riad offers 4 suites and 2 rooms, all with ensuite bathrooms and the possibility to have dinner on order. ... more less
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- Also Known As:
- Riad Le Clos Des Arts Hotel Marrakech