Thank you Massimo, Giorgina, Adriana and the rest of the staff for a brilliant stay in your Riad last week. We had a fantastic time in Marrakech, and it was because of you.
From the moment we were greeted by Massimo on arrival, to the moment we waved goodbye to Riad le Clos des Arts, we felt like we were staying at the stunning home of close, fun, friends. When we arrived at the Riad, Massimo took the time - over a pot of mint tea - to talk us through everything we might need to know for our few days in Marrakech. It was invaluable, and we lost count of the times where we'd be wandering in the Medina or around the Souks and would recall a piece of his advice. We felt immediately at ease in a strange place and it set us up to enjoy every second of our time exploring a magnificent city.
The honesty with which Massimo and Giorgina advised us about things like excursions, restaurants and hammams was great. In many places you might feel like you were being railroaded into using specific tour operators etc, but not here. All advice was given from their own personal experiences, it was clearly just their own honest opinions, and we didn't feel pressured into doing anything. Admittedly, they only recommend one Hammam. We chose it. We didn't regret it. It was like being in heaven.
The Riad itself is not just beautiful, but chic, relaxed and so friendly. The friendly atmosphere created by the staff seems to rub off on the other guests, and although i'm someone who might normally like to be anonymous at a hotel; here I just fell for the happy atmosphere and felt totally among friends and humbled to be one of the family. Coming back at night after exploring the medina, felt like coming home. Walking into the courtyard to that amazing smell of Jasmine, the lamplight, the trickle of water from the rose-filled fountain, and the relaxing music - was unbelievably soothing. On one night after a 4x4 trip through the Atlas Mountains, I took a cooling dip in the terrace plunge pool, under pink evening clouds, with the cry of evening prayers sounding across the medina rooftops. It was Marrakech in a moment.
One of the days of our stay happened to be my birthday, and at breakfast Giorgina brought me a present from the souks, all wrapped in ribbons. I'm not normally the type to gush this much about anywhere i've stayed, but I was genuinely touched by this gesture, and just the way we were treated and welcomed from start to finish. It was above and beyond the service you'd receive at a hotel costing 5 times as much. We were blown away.
The food in the hotel both at breakfast, and on the one night we chose to dine at the Riad, was top class. That little bit of extra effort could be seen everywhere.
I would not return to Marrakech and stay anywhere else. It was profoundly the friendliest, most pleasant, and warmest experience of anywhere i've ever stayed. Thanks to the owners and all the staff, we had an incredible time in Marrakech. I would recommend this Riad to my parents, my mates, or to a stranger on the street. It is a jewel.
- Official Description (provided by the hotel):
- In a narrow street of the Medina of Marrakech come and discover Riad le Clos des Arts: a charming Arab house renovated in pure Moresque style. Be seduced by this fascinating oriental atmosphere, be tempted by the authenticity of traditional Moroccan flavours, be refreshed by a plunge into the small pool on the terrace.The riad offers 4 suites and 2 rooms, all with ensuite bathrooms and the possibility to have dinner on order. ... more less
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- Also Known As:
- Riad Le Clos Des Arts Hotel Marrakech