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“A Wonderful Place to Be” 5 of 5 stars
Review of Riad le Clos des Arts

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Riad le Clos des Arts
Riad Zitoune Jdid, Derb Tbib 50 | Near Dar Si Said and Bahia Palace, Marrakech 40000, Morocco   |  
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Ranked #3 of 463 Hotels in Marrakech
Los Angeles, California, United States
1 review
1 helpful vote 1 helpful vote
“A Wonderful Place to Be”
5 of 5 stars Reviewed September 19, 2013

From the moment we arrived we were greeted with warmth, hospitality, wonderful humor and fantastic food served in serenely peaceful, elegant, artistic surroundings. I love le Clos des Arts! Giorgina and Massimo are the consummate hosts and they have a wonderful team at your service. Quality is everywhere, in every detail. And the food is amazing. You can see that this amazing couple have considered everything possible to make the experience of staying at their Riad memorable and enjoyable. Be sure to pay close attention to Massimo's entertaining orientation, delivered with a twinkle or two of the eye when you arrive. Their map also provides the best advice for where to go and what to see. Giorgina and Massimo organize trips, guides and will help you learn about, adapt and respect the rich culture, traditions and heritage of Marrakech. I will definitely stay here again. Heck! I think I'm going to move here!

  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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907 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (95)
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English first
London, England, United Kingdom
1 review
5 of 5 stars Reviewed September 19, 2013

We travelled to Marrakech in mid-september from London and arrived at Marrakech with extremely high expectations for the city in general and the riad in particular. This in due mainly to the exceptionals reviews we had pored over in the months prior to the trip. I must say our expectations were met and exceeded in every respect. Upon our arrival at the parking area where we were greeted by Georgina, an angelic-like creature in so many ways, we were taken aback by the primal surroundings and was slighyly unprepared for our first journey into the medina (market) area. The riad is located less than 5 minutes walk from where we got off the taxi. A young man with a medieval cart transported our luggage to the riad alongside our host who took every opportunity to point out landmarks in order that we could find our way back later on. This information plus the briefing that ensued kept us in good stead throughout our 7 night stay at the riad.
Entering the riad was very much stepping into a different world and for the entire week we were in Marrakech, we had looked forward to returning to our room which was itself magical in every way. The cool or hot mint tea available throughout the day and night, was truly an elixir after a days exploring the markets. Georgina and Massimo are probably one of very few individuals that you would meet once in your life and would remember them for the rest of it. They are true characters and geniuses in their own right. The staff at the riad lived up to my expectations and I run a much larger and higher-end hospitality-based organisation in Central London and i must reluctantly admit, they would give me a good run for my money if they were based there. The room itself is adequate and tastefully decorated with minor work required in refreshing the bathroom and walk-in shower. You really only need hair conditioner as all toiletries are provided for. The linen used was top class as was the bedding, except for the four poster bed which was a bit creaky at times. There was always a bowl of fruit and bottled water (if requested) on the table and the cleaning was professional and unintrusive. Mohammed, the team leader designate was a towering giant, attentive to our every need during our entire stay. The chambermaids who also work in the kitchens were like nymphs going about their work and churned out 2 dinners that I would have rated as up there with the best michelin-starred meals I have had in London. The red mullet tagine that we had on our first night was jaw-droppingly good although would have been made perfect if pin-boned, but we are in Marrakech here. We paid 25 euros per head for a 3 course dinner excluding drinks. We had dinner with our hosts and, now life-long, friends from LA we met at the Riad at a French restaurant recommended by them which was truly memorable. Equally memorable, was a guided tour on our 2nd day organised by the riad with a special individual named Mohamed Daif, who made our visit truly unforgetable. From getting squashed at the leather auction to an epic haggling session for berber carpets and a roadside lunch of goat liver, this set the bar for the entire trip and if you did nothing else in Marrakech, go for a guided tour of the souks with Mohamed Daif. We also had a hamman and massage at Angsana Spa (ie with chamchat and tomchat), which was recommended by our hosts and when someone commented that it was better than sex, I found myself nodding silently in agreement. Our 3rd day was spent riding mules in Imlil with Abdul, our berber guide. The trip itself was an eye-opener as to why the Berber at one point in time had conquered much of Morroco and still remain fiercely pride of their heritage. We were led on these magnificent animals up a short way up the slopes of the highest mountain in North Africa and was then treated to a traditional lunch. Abdul was a living testament to these hardy and resourceful people and literally carried my wife down the mountain when the going got a bit rough. Whatever you do, do not drink unbottled water anywhere in Morocco as I made this cardinal mistake here and suffered a monster tummy ache for the rest of the trip. This episode does not diminish my longing to go back very soon and at many points during my stay at the riad, thought to myself i could live here forever and frankly, I would not stay anywhere else except with Georgina and Massimo.

Stayed September 2013, traveled as a couple
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Los Angeles, California
1 review
5 of 5 stars Reviewed September 6, 2013

My family had the great good fortune to stay at le clos des arts this summer - the riad was one of the highlights of our perfect marrakech holiday. Prior to the trip I spent a lot of time reading reviews, looking at photos and just knew THIS place was special. I had no idea how special until we walked through the doors and were greeted with such genuine loving care by massimo and giorgina. True beauty and care has gone into every detail in this lovely gem of a home. And we truly felt at home there. Some of our best dinners were at the riad, and breakfast was perfect every morning. When we wanted food outside M + G always had great suggestions. We were guided to the most beautiful spa for a hammam,, cooking classes in the home of a wonderful local. I have traveled the world and stayed at some of the best hotels and this riad is at the top of my list. I look forward to going back to my marrakesh home and family.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Saint Louis, Missouri
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 28, 2013

My boyfriend and I visited at the beginning of July. The Riad was a peaceful oasis after an overwhelming and hot day in the markets. The owners were welcoming and kind and the food was the best we had on our trip. I would stay again in a heartbeat.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 15, 2013

My partner and I stayed here at Easter and had the most wonderful experience. Everything that we had read about it from the other reviews was absolutely accurate, and we loved it and would encourage everyone to stay there if they can. I endorse all the other positive comments about it.

One thing that really made a difference was that Giorgina and Massimo are originally from Europe but have lived abroad and specifically Morocco for many years. Which means that they completely understand what Europeans need from their stay in Marrekech, and when they recommend something you know it's from genuine understanding, and not because it's their family/friend that will benefit from their advice. They took real time to find out what we wanted to do, and everything that they suggested was exactly right.

The food also was fantastic, especially the wonderful breakfasts which were delicious and a real treat. And I wish we had had more dinners there, as we didn't find anything else as good elsewhere.

It's a brilliant location, very safe and secluded but within five minutes walk of everything, and the rooms are delightful and the staff really lovely. I would stay here again if I came back without any reservation.

Room Tip: We had a look at all of them (except one on the ground floor) and they were all lovely.
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Surfers Paradise, Australia
1 review
5 of 5 stars Reviewed August 4, 2013

Before travelling to Marrakech we did a lot of online research as it seemed like a city you would not want to be caught out in...After looking at Trip Advisor reviews we chose Riad le Clos de Arts. I still feel moved thinking about our stay - it would be an understatement to say it was AMAZING! From the moment we arrived at Marrakech Airport we were swiftly picked up by hotel transfer and taken to the Riad where we were welcomed by Massimo. Greeted with tea, biscuits and an overview of this colourful city, we felt at home straight away. It was great to get the local insights and made us feel confident navigating the city streets and markets from the very beginning. The Riad arranged a tour of the city for us which again was a wonderful way to find our feet and venture into some of the more authentic city sights. The Riad also arranged a day trip into the Atlas Mountains for us which was an absolute highlight. While there are many restaurants to choose from in Marrakech, we chose to have dinner on the Riad Terrace both nights. Mouthwatering authentic Moroccan food, great service and all in the peace and privacy of our 'home away from home'. Thank you Giorgina and Massimo for your heartfelt hospitality.
Omen and Kobi (Australia)

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
1 review
5 of 5 stars Reviewed August 3, 2013

This is not a riad. It's a beautifully designed, sweepingly beautiful private home!

From the moment that Massimo's driver arrived in the busy square near to the riad, a friendly face appeared (Massimo) to escort my elderly mother and I to the riad, I knew that we were going to have a wonderful time.

And we did! We felt like we were staying at an old friends' sprawling peaceful house. The customer service from their staff was exceptional, the food was amazing (I couldn't get enough of the home made apricot jam with crumpets for breakfast!) and the contrast of the cool quiet calm of the riad as compared to the hot, busy havoc of the souks was a god send!

Thank you so much to both of you for looking after us so well. The next time we are in Marrakech, we shall most definitely stay with you.

Room Tip: loved the turquoise room where we stayed. the stucco work on the ceiling was just stunning.
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  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Riad le Clos des Arts

Address: Riad Zitoune Jdid, Derb Tbib 50 | Near Dar Si Said and Bahia Palace, Marrakech 40000, Morocco
Phone Number:
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#3 Romantic Hotel in Marrakech
#3 Family Hotel in Marrakech
#23 Business Hotel in Marrakech
Price Range (Based on Average Rates): $$
Number of rooms: 7
Official Description (provided by the hotel):
In a narrow street of the Medina of Marrakech come and discover Riad le Clos des Arts: a charming Arab house renovated in pure Moresque style. Be seduced by this fascinating oriental atmosphere, be tempted by the authenticity of traditional Moroccan flavours, be refreshed by a plunge into the small pool on the terrace.The riad offers 4 suites and 2 rooms, all with ensuite bathrooms and the possibility to have dinner on order. ... more   less 
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Also Known As:
Riad Le Clos Des Arts Hotel Marrakech

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