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“Welcoming, central and friendly hosts...” 5 of 5 stars
Review of Riad le Clos des Arts

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Riad le Clos des Arts
Riad Zitoune Jdid, Derb Tbib 50 | Near Dar Si Said and Bahia Palace, Marrakech 40000, Morocco   |  
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Hotel amenities
Ranked #3 of 461 hotels in Marrakech
Bedford, United Kingdom
1 review
1 helpful vote 1 helpful vote
“Welcoming, central and friendly hosts...”
5 of 5 stars Reviewed March 15, 2013

We stayed at this Riad and found on arrival and throughout our stay, the hosts/owners, Massimo & Giorgina very friendly and helpful. On arrival we were given a map, shown where the local sites were and offered the owners, local views on where to visit, dependent on what we wanted to see & do, considering time available during our stay in Marrakech. The room was clean, tidy, tap water was drinkable. Riad 10 mins walk from the centre. Safe to be out at night, and walk back. All the staff happy to help, great freshly cooked breakfast, local fruit, tasty yogurt. We recommend the local Spa which the owners know. We ate at the Raid one night and the food was delicious, traditional tangine. We would definitely return again for longer. We booked the room, last minute through Escapio. There was good wi-fi, a roof top terrace to relax and eat breakfast from on later morning meals. Architecture, design and decoration of the Riad was stunning. Highly recommend this Riad. Thanks for a great stay.

Room Tip: Citrine Room, clean.
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (84)
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Bristol
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 13, 2013

We stayed here, like others on the strength of previous reviews and every positive comment made is absolutely spot on. We could not imagine a more wonderful welcome and a stay with such lovely people. Giorgina and Massimo go out of their way to make you feel at home and have built a super team of staff who are just as friendly and helpful. The atmosphere is relaxed, comfortable and full of fun and we are looking forward to coming back. We especially want to thank everyone who took extra care to make wheat free vegetarian food, and that lovely chocolate birthday cake, so thoughtful and so very much appreciated. The location is amazing, the lovely rooftop terrace is a lovely peaceful escape and the whole experience was great. Loved Marrakech

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newbury, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 12, 2013

We spent 4 nights at the Riad le Clos des Arts in February. We had booked on the strength of previous reviews and were certainly not disappointed. The Riad is beautiful, a real oasis of calm - in a peaceful location yet only a few minutes walk from Jemaa El Fna and the souks. The food is delicious. Our room (Amethyst) was lovely and a very comfortable bed. But above all, what makes this such a special place is the people - Massimo and Giorgina and their staff could not have been more helpful, nothing seemed to be too much trouble for them. We would certainly recommend The Riad le Clos des Arts to anyone visiting Marrakech and we hope to return one day.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Contributor
17 reviews 17 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed March 7, 2013

We stayed at Riad le Clos des Arts for 2 nights in March after our Desert Trip and it was a welcome oasis of calm. The location is great, the service is excellent and the quality of the decor was fantastic. The style and finish of the Riad was really exceptional.

Massimo, Georgina and their staff were very helpful. Nothing was too much to ask be it booking taxis, storing luggage or plying you with biscuits!

I would highly recommend staying here and it truly justifies its high ranking on Trip Advisor. Very good breakfast too!

As with most Riads in Marrakech you will need a guide to get you from the Taxi drop off to the door - the Riad has their own cart that they use to transport your bags so use one of these guys. The Riad also pays them some money to help out so make sure you give them no more than 20 Dirhams as they will no doubt try and as for a lot more!

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
USA
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
Reviews in 16 cities Reviews in 16 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed March 5, 2013

Our brief stay of three nights at the Riad was outstanding. Super location, excellent rooms and decor, and first rate service. Massimo and Giorgina, as well as the all of the staff at the Riad, are as helpful and accommodating as can be. We were there with a party of six, and every aspect of our visit was flawless and excellent. We will definitely stay there again the next time we are in Marrakech.

  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 5, 2013 via mobile

Just got back from a four night trip to Marrakech. The Riad that Georgina and Massimo have created is fabulous in many ways, from the welcome, food, staff, cleanliness...its all spot on. They both really took time to guide us and help us throughout our stay.

Asante Sana, Tuonane baadaye!

Melanie and Scott

  • Stayed March 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Middlewich
Senior Contributor
22 reviews 22 reviews
Reviews in 3 cities Reviews in 3 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed March 1, 2013 via mobile

We stayed at this riad for four nights in Feb 13. The building is lovely and the owners Giorgina and Massimo very welcoming, I agree with all the good stuff in the other reviews! The breakfast is the freshest and tastiest I have ever had in any hotel, and the terrace is a lovely place to relax with thoughtful things like towels and big straw hats left out on the sun loungers each morning. All of the staff are very very friendly, efficient and helpful and the all did everything possible to make our trip the best it could be. It gets a little getting used to that the rooms can only be locked when you are in them but this caused absolutely no problems and only adds to the feeling of being a guest in a traditional Moroccan home. There is a safe in each room anyway. The free wifi is a great addition too. We had dinner in the riad twice and as the other reviews state, it really was delicious and they even 'smuggled in' a small bottle of wine for us.

Just a note re Marrakech itself - read the reviews of the Tanneries as they will give you the warnings you need about the money making activities that go on. Half way through our trip we were so shaken by things that happened that my boyfriend was checking for flights home, but if you prepare properly and are aware of what goes on it is a very interesting place to visit and I am glad we stayed for planned amount of time. We found that we could only really relax at the riad, it is certainly a calm and peaceful respite from the constant noise and hassle in the city and without having such a nice place to stay with people who understood and offered advice I think we would have really struggled. We are both well travelled but Marrakech was still a real eye opener!

Stayed February 2013, traveled as a couple
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Riad le Clos des Arts

Address: Riad Zitoune Jdid, Derb Tbib 50 | Near Dar Si Said and Bahia Palace, Marrakech 40000, Morocco
Phone Number:
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#3 Romantic Hotel in Marrakech
#3 Family Hotel in Marrakech
#12 Business Hotel in Marrakech
Price Range (Based on Average Rates): $$
Official Description (provided by the hotel):
In a narrow street of the Medina of Marrakech come and discover Riad le Clos des Arts: a charming Arab house renovated in pure Moresque style. Be seduced by this fascinating oriental atmosphere, be tempted by the authenticity of traditional Moroccan flavours, be refreshed by a plunge into the small pool on the terrace.The riad offers 4 suites and 2 rooms, all with ensuite bathrooms and the possibility to have dinner on order. ... more   less 
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Also Known As:
Riad Le Clos Des Arts Hotel Marrakech

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