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“Can't rave enough about this hotel!” 5 of 5 stars
Review of Riad le Clos des Arts

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Riad le Clos des Arts
Riad Zitoune Jdid, Derb Tbib 50 | Near Dar Si Said and Bahia Palace, Marrakech 40000, Morocco   |  
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END OF SUMMER 2014
Ranked #3 of 461 Hotels in Marrakech
Naples, Italy
Top Contributor
81 reviews 81 reviews
21 hotel reviews
Reviews in 28 cities Reviews in 28 cities
110 helpful votes 110 helpful votes
“Can't rave enough about this hotel!”
5 of 5 stars Reviewed February 18, 2013

Upon the recommendation of friends, we booked at this Riad, and it made the whole trip to Marrakech amazing! Georgina and Massimo were so responsive to emails, and gave us a wonderful overview of the city when we arrived. They arranged a fantastic day trip to the Atlas Mountains, gave us invaluable insight into the best sights and restaurants, and cooked the most fantastic meal for our last evening. Our experience here raised customer service to a whole new level! You get the proximity to everything in old town, beautifully situated rooms, and the warm, welcoming hospitality of your hosts. Staying at Riad le clos,de arts elevates your trip to Marrakech to sublime!

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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869 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
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English first
Antwerp, Belgium
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 17, 2013

This is the place to be! During our 5 days' stay in this Riad we enjoyed the warm welcome and good recommendations of our hosts Georgina and Massimo and the beauty of the Riad. The Riad has a large roof-terrace where we had breakfast in the morning sun. The staff is so nice and helpful. We very much appreciated the excellent diners with both Moroccan specialties as well as Italian pastas (specially made for our 5 year old daughter). And last but not least: this place is an oasis of calm (no traffic noise), which is so welcome after a day in the Soekhs and wandering along the small streets full of motorcyclists. A great place! To Georgina, Massimo and their staff: 'perfetto!! مثالي

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 16, 2013

A nice very central located hotel in Marrakech. Everything was quite nice and worked nicely. We have breakfast and lunch on the hotel and the food was good. The rooms are not big but clean. The staff is nice and some serviceminded. Our paid ride from the airport to the hotel was only 1 hour late:-).

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Massimo T, Owner at Riad le Clos des Arts, responded to this review, February 17, 2013
Dear Guest,
thanks for taking the time to dedicate us a review.
We are happy to know that you enjoyed your stay with us and thank you for the appreciation of the service of our team.
The Riad offers a variety of different sized rooms and accordingly different rates.
We are very sorry for the delay of your transfer from the airport.
As you may remember the conditions of the weather the day of your arrival caused delay to most of the flights landing in Marrakech.
Many flights arrival time were postponed several times causing a bit of confusion in the planning of the transfers from the airport.
Hope you ll excuse us for the inconvenience caused.
Wishing to have you among our guest in the future, best regards
Massimo and Giorgina
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bath, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 13, 2013

Giorgina and Massimo are warm and natural hosts, making our first visit to Marrakech much easier than it may otherwise have been. We were greeted at the nearest car park to the Riad where Giorgina was waiting with a porter to help with our bags. It's only a couple of minutes walk to the Riad and all the way Giorgina pointed out directions and memorable signposts so you don't get lost in the tangle of narrow alleys. The Riad itself is beautiful with very tasteful decor and the welcoming scent of orange blossom as soon as you leave the dusty little alley way outside and step in. On arrival you are greeted with glasses of mint tea, little biscuits, tangerines and a very useful introduction and map to what can be an intimidating town.
We stayed in two rooms, the Rubis room on the ground floor - small, comfortable and (I think) the cheapest option and on our return from a few days in Essaouira, we had a couple of nights in the Corail room in the first floor, larger, lighter and just gorgeous!
Even in early Feb you can eat breakfast on the terrace each morning served by the multi lingual staff. The selection is tea or coffee with freshly made yoghurt, fresh fruit salad, a variety of breads and the offer of eggs how you like them.
If you choose to eat dinner here, let them know in the morning and prepare to be spoiled! We were served a very generous mix of salads followed by delicious tagine and fresh fruit jelly. Afternoons on the terrace after hectic haggling in the nearby souks are accompanied by mint tea on request. Nothing is too much trouble.
Le Clos Des Arts really is an oasis of calm and we very much appreciated the obvious thought and care that goes into making everyone's stay here special and memorable.
Thank you Georgina, Massimo and Team.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 12, 2013

I just returned from Marrakech and recommend this wonderful Riad to everyone! The food is exquisite (we ate dinner here two of our 4 nights in Marrakech) and the service is incomparable. Giorgina gave us wonderful recommendations for the nights we did venture outside of the Riad and also set up our excursion into the desert which was perfect. Beautiful accommodations, great location, and you truly feel like you are a guest in someone's home.

  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Liverpool, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 3, 2013

We are really looking forward to our trip to Marrakech. From reading reviews on TA we decided we'd love to stay at this Riad. We couldn't find any availability so e-mailed the hotel direct. Giorgina and Massimo were able to offer us accommodation for part of our stay. They have also been able to give us so much useful information on the options for the things we would like to do and try while we are in Marrakech. Local knowledge and experience is so useful in planning a trip.

Rather cheekily I asked if they could recommend another place to stay for the remainder of our trip - and they did - giving us a range of choices they were happy to suggest.(We settled on Riad Azoulay, that also looks lovely.)

We haven't even reached Marrakech and I think I have had the most attentive service I have ever received.

Many thanks to Giorgina and Massimo. We are so looking forward to meeting you and experiencing your Riad.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Petworth, United Kingdom
1 review
5 of 5 stars Reviewed February 3, 2013

Just returned from a blissful 5 days in this quiet, intimate and well run Riad. Nothing is too much trouble and everything is provided with a smile and good grace. The food is outstanding, rooms extremely comfortable, and the roof terrace inviting and restful.
It is conveniently located to the main square, and as others have said, the owners and staff are wonderfully helpful and attentive. I will definitely be returning and would recommend it to anyone.

  • Stayed January 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Riad le Clos des Arts

Address: Riad Zitoune Jdid, Derb Tbib 50 | Near Dar Si Said and Bahia Palace, Marrakech 40000, Morocco
Phone Number:
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Free Breakfast Free High Speed Internet ( Wi-Fi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#3 Family Hotel in Marrakech
#3 Romantic Hotel in Marrakech
#14 Business Hotel in Marrakech
Price Range (Based on Average Rates): $$
Official Description (provided by the hotel):
In a narrow street of the Medina of Marrakech come and discover Riad le Clos des Arts: a charming Arab house renovated in pure Moresque style. Be seduced by this fascinating oriental atmosphere, be tempted by the authenticity of traditional Moroccan flavours, be refreshed by a plunge into the small pool on the terrace.The riad offers 4 suites and 2 rooms, all with ensuite bathrooms and the possibility to have dinner on order. ... more   less 
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Also Known As:
Riad Le Clos Des Arts Hotel Marrakech

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