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“Exceptional Service!” 5 of 5 stars
Review of Riad le Clos des Arts

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Riad le Clos des Arts
Riad Zitoune Jdid, Derb Tbib 50 | Near Dar Si Said and Bahia Palace, Marrakech 40000, Morocco   |  
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Hotel amenities
Ranked #3 of 461 hotels in Marrakech
New York City, New York
2 reviews
1 helpful vote 1 helpful vote
“Exceptional Service!”
5 of 5 stars Reviewed February 12, 2013

I just returned from Marrakech and recommend this wonderful Riad to everyone! The food is exquisite (we ate dinner here two of our 4 nights in Marrakech) and the service is incomparable. Giorgina gave us wonderful recommendations for the nights we did venture outside of the Riad and also set up our excursion into the desert which was perfect. Beautiful accommodations, great location, and you truly feel like you are a guest in someone's home.

  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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865 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (85)
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Liverpool, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 3, 2013

We are really looking forward to our trip to Marrakech. From reading reviews on TA we decided we'd love to stay at this Riad. We couldn't find any availability so e-mailed the hotel direct. Giorgina and Massimo were able to offer us accommodation for part of our stay. They have also been able to give us so much useful information on the options for the things we would like to do and try while we are in Marrakech. Local knowledge and experience is so useful in planning a trip.

Rather cheekily I asked if they could recommend another place to stay for the remainder of our trip - and they did - giving us a range of choices they were happy to suggest.(We settled on Riad Azoulay, that also looks lovely.)

We haven't even reached Marrakech and I think I have had the most attentive service I have ever received.

Many thanks to Giorgina and Massimo. We are so looking forward to meeting you and experiencing your Riad.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Petworth, United Kingdom
1 review
5 of 5 stars Reviewed February 3, 2013

Just returned from a blissful 5 days in this quiet, intimate and well run Riad. Nothing is too much trouble and everything is provided with a smile and good grace. The food is outstanding, rooms extremely comfortable, and the roof terrace inviting and restful.
It is conveniently located to the main square, and as others have said, the owners and staff are wonderfully helpful and attentive. I will definitely be returning and would recommend it to anyone.

  • Stayed January 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Noss Mayo, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 3, 2013

I have just returned from a wonderful stay at the Clos des Arts - the Riad is beautiful and the attention to detail incredible. Giorgina & Massimo are the most friendly and helpful hosts and all the staff are eager to please. The food is absolutely delicious and the surroundings make you want to just relax there all day, but there is so much to see in Marrakech and Giorgina arranged everything for us. A really great experience - I hope to be back!

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marrakech, Morocco
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed February 2, 2013

I can't remember how many times I have been to Riad Clos des Arts but I think it is about 8 times in the last three years. It is perfection. I have been with my husband, with my sons, with friends and just recently with 7 others and we took over the whole Riad. Georgina and Massimo are perfectionists and the Riad is fabulous and very good value for money. Couldn't speak more highly of it. But don't tell anyone otherwise there won't be room for me when I next want to go!!

  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Geneva, Switzerland
Top Contributor
114 reviews 114 reviews
36 hotel reviews
Reviews in 33 cities Reviews in 33 cities
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed January 26, 2013

As just about every one has said, it's the staff and management that make the difference at this charming hotel. You feel like you are a guest at a friend's home from the moment you arrive. The rooms are charming, the location is great and the breakfast memorable. We also had dinner, which was also excellent. The owners could not be more helpful, but the rest of the staff also go the extra distance. Highly recommended.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed January 25, 2013

There are already so many great reviews of this lovely place, I won't repeat all they say.

The staff at the Riad are wonderful; lots of reviewers have mentioned the owners, Georgina and Massimo;and it's true; they are sincere, interesting, friendly people and very diligent owners. But the cook, housekeeping and other general staff complete the impression that this is a very effectively run establishment. It's perfectly located, the food is excellent and the day trip and massage we arranged through the Riad were both excellent.

We'd both go back without any hesitation and I've already recommended the place to another couple who will be visiting the city in March.

We wish the owners and staff of this Riad good luck and thanks very much for a memorable stay!

Room Tip: All the rooms we saw were nice and are similarly located in the property - I don't think any sta...
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  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Riad le Clos des Arts

Address: Riad Zitoune Jdid, Derb Tbib 50 | Near Dar Si Said and Bahia Palace, Marrakech 40000, Morocco
Phone Number:
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#3 Family Hotel in Marrakech
#3 Romantic Hotel in Marrakech
#14 Business Hotel in Marrakech
Price Range (Based on Average Rates): $$
Official Description (provided by the hotel):
In a narrow street of the Medina of Marrakech come and discover Riad le Clos des Arts: a charming Arab house renovated in pure Moresque style. Be seduced by this fascinating oriental atmosphere, be tempted by the authenticity of traditional Moroccan flavours, be refreshed by a plunge into the small pool on the terrace.The riad offers 4 suites and 2 rooms, all with ensuite bathrooms and the possibility to have dinner on order. ... more   less 
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Also Known As:
Riad Le Clos Des Arts Hotel Marrakech

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