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“Wonderful! but not cheap...” 5 of 5 stars
Review of Riad le Clos des Arts

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Riad le Clos des Arts
Riad Zitoune Jdid, Derb Tbib 50 | Near Dar Si Said and Bahia Palace, Marrakech 40000, Morocco   |  
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END OF SUMMER 2014
Ranked #3 of 461 Hotels in Marrakech
new york
Top Contributor
119 reviews 119 reviews
18 hotel reviews
Reviews in 44 cities Reviews in 44 cities
51 helpful votes 51 helpful votes
“Wonderful! but not cheap...”
5 of 5 stars Reviewed January 9, 2013

There is NOTHING to disagree with in any of the great reviews about this Riad. Massimo and Giorgina were lovely and offered many things, including some that I didn't expect: meeting at the taxi (with baggage cart help) to walk us to the Riad—and giving tips on how to re-find our location later on, pointing out landmarks, answering questions about etiquette, interaction, and making recommendations. This was very, very helpful and reassuring as first timers to Morocco!
Upon our return to Marrakech there was no room at the inn and we stayed elsewhere. I missed the wonderful English and the humour of G&M, but accommodation-wise the other place we stayed was on nearly the same exact level. And the cost was about 1/4 of the price.
Summary: A wonderful place. Pricing: a bit steep for me...

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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870 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
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English first
London, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 6, 2013

Returned last month from Marrakech where we spent 3 amazing nights at the Riad le Clos des Arts. Perfectly situated within walking distance of the souks & square, it somehow manages to retain a tranquil peace in contrast to the hustle and bustle that is Marakkech streetlife. From the common areas to the rooms/suites, the Riad is beautifully and tastefully decorated in the traditional style…Massimo and Georgina are incredibly welcoming, friendly and interesting people, keen to pass on their knowledge of how best to engage with their adopted home – in particular, their recommendations regarding cookery classes and hammams were spot on! Although they aren’t Morroccan, Georgina & Massimo are really respectful of the local culture and have integrated into the Medina’s community. The rest of the staff, too, deserve praise for taking such good care of us also…And the food…absolutely delicious Morroccan cuisine, both nights we ate there. We also loved the breakfasts on the terrace in bright blue skies, fresh yoghurts, fruits and breads…the sun beaming down…the dreary gloom of wintry London seemed a million miles away!
Highly recommended…We’d love to go back.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 3, 2013

The Riad le Close Des Arts is a perfect quiet oasis to relax at after a hectic day in the medinah. The roof top terrace was a fantastic place to relax by the pool listening to the sounds of the medinah outside. Massimo and Georgina were great hosts and even suggested a great restaurant for the evening. The location was perfect as well. A fve minute stoll and we were at the jemaa el-fnaa.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed December 27, 2012

This Riad is amazing. Massimo and Giorgina (the owners) make the stay incredible and they speak English. They booked many wonderful excursions with a great tour guide that should not be missed. You must eat at the Riad -the food was the best we had all trip. It is the perfect location to get almost anywhere. I would absolutely stay here again!!!

  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chania Town, Greece
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed December 20, 2012

I stayed at the Riad with my girlfriend for 2 nights at the Nacre and Turquoise suites. Massimo and Giorgina and the rest of their staff made my experience at the Riad unforgettable.

The Location. The Riad is located in the heart of the Medina with crowds of Jemaa el-Fnaa and the adjoining Souks just a couple of minutes away. In most cases, a convenient location such as this would result in a sacrifice of peace and quiet. But not for this Riad. Just entering the Riad would put you in another world, an oasis of calm from the relative chaos of Marrakesh.

The Riad. The Riad itself had an incredibly homely feel, where you always felt welcomed. The rooms were great and the suites that we stayed in fit seamlessly with the whole feel of the Riad, but yet were unique in their own ways. But the one thing, above all else, that makes the Riad stand out is the impeccable service.

The Service. By far, the best service I’ve had. This is one of the few places where I felt true hospitality by both the owners and the staff, where I was treated more than a mere guest and definitely much more than what I had expected. I made some requests as I was visiting Marrakesh with my partner and Giorgina and Massimo went out of their way to make my experience extraordinary. From the way the rooms were laid out when we arrived, to the outstanding dinner in the beautiful courtyard, nothing was spared to make sure my only job was to enjoy time with my partner.

Others. Do take the airport transfer as the Medina is rather difficult to navigate as a first-timer and it would be unfortunate if you get lost before your trip even begins, in addition, as the Riad is located along a side street, it would be good to be guided to the Riad by one of their staff. Do have dinner at least once in the Riad. The food cooked by the staff with extremely fresh ingredients is full of flavour and had the attention to detail that only cooking for small groups allows. The best meal I had in Marrakesh, both in terms of taste and experience.

Basically, THE place to stay in Marrakesh and there will be no regrets.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oxfordshire
Top Contributor
50 reviews 50 reviews
17 hotel reviews
Reviews in 28 cities Reviews in 28 cities
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed December 14, 2012

We have just returned from a week in Marrakech, which we loved, but most of all we loved this Riad and Georgina and Massimo the owners. The city is a fantastic and frenetic hussle and bustle as you might expect, but turn down a few alleys and you are whisked away from it all and into the peace and tranquility of this beautiful building where nothing is too much trouble. The staff were ever attentive when you wanted them, and yet never there when you didn't. Georgina and Massimo though treated us like long lost friends and we chatted late into the night with them on several occasions. The food in the Riad was good, and we wished we had eaten in more that the once we did. Massimo is a font of knowledge and is only too keen to tell you anything you need to know about the city about which he is clearly passionate. We would love to go back to Marrakech, and if we do there is no doubt we will be returning to this Riad. I cannot think of anywhere better.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed December 7, 2012

As many others, I found Riad le Clos des Arts via Tripadvisor, and our stay went far above our expectations. As opposed to staying in a hotel or guesthouse, this really is like visiting a wonderful family in a beautiful home. Massimo and Giorgina have assembled a fantastic team, who will look after your every need.

Our pre-arranged airport transport dropped us off at a nearby parking lot, where we were greeted by Massimo, who immediately became great friends with our 20 months old son. A hop skip and a jump later we were at the Riad. The decor is sumptuous and warm mixed with a cool elegance. All the staff were great, and our son was treated like a little prince. Leila cooks up a storm in the kitchen, and we had the most delicious dinner at the Riad. Best meal of the trip. Not to be missed!

The location is great and the Riad is fantastic. But what really stands out is the way that Massimo and Giorgina run the place. It is with such welcome and warmth that you cannot help but be drawn in. We highly recommend this place and will be back!

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Riad le Clos des Arts

Address: Riad Zitoune Jdid, Derb Tbib 50 | Near Dar Si Said and Bahia Palace, Marrakech 40000, Morocco
Phone Number:
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Free Breakfast Free High Speed Internet ( Wi-Fi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#3 Family Hotel in Marrakech
#3 Romantic Hotel in Marrakech
#14 Business Hotel in Marrakech
Price Range (Based on Average Rates): $$
Official Description (provided by the hotel):
In a narrow street of the Medina of Marrakech come and discover Riad le Clos des Arts: a charming Arab house renovated in pure Moresque style. Be seduced by this fascinating oriental atmosphere, be tempted by the authenticity of traditional Moroccan flavours, be refreshed by a plunge into the small pool on the terrace.The riad offers 4 suites and 2 rooms, all with ensuite bathrooms and the possibility to have dinner on order. ... more   less 
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Also Known As:
Riad Le Clos Des Arts Hotel Marrakech

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