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“Beautiful riad” 5 of 5 stars
Review of Riad 5 Sens

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Riad 5 Sens
10 et 11, derb El Baroud, Hart Es Soura | Médina, Marrakech, Morocco   |  
Hotel amenities
Ranked #163 of 460 Hotels in Marrakech
Belfast, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Beautiful riad”
5 of 5 stars Reviewed July 18, 2011

We stayed at riad 5 sens for one night and wish it had of been longer. A really lovely riad.

We were coming from another riad in Marrakech and were met by a member of staff at a landmark and taken to the riad 5 sens. We had booked a specific room but were given the choice of two whenever we arrived which was great. Throughout our stay we were always asked if there was anything else we needed. At any time of the night it was possible to come back and there would be someone there to let you in.

This was the only riad we stayed at with genuine air conditioning - others claimed this but had fans.

Is very well situated and appears to be in a safe enough part of the Medina. Would highly recommend.

Stayed July 2011, traveled as a couple
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130 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 28, 2011 via mobile

I stayed in the room on the very top floor of this beautiful riad. It was dreamlike- surrounded by blue skies and flowers. I was worried it would be too warm under the blazing sun, but not at all. The staff are so helpful, understanding and caring here. We were greeted with mint tea and as we sipped the long journey of trains and flights and cars to get there drifted off into the hot Moroccan night. It was quite an adventure experiencing the Moroccan culture but knowing I could come home to the riad at the end of the day was comforting. The hot/cold water in the shower was temperamental, but nothing is perfect.

  • Stayed May 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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London, United Kingdom
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 10, 2011

This place is beautiful and the staff were extremly friendly & helpful. DO NOT book through Prestigia though, make your booking directly with the riad. Prestigia took £156 from me as a deposit and for transport to/from the airport. When we arrived, no transport had been arranged and the money I had paid had not been passed on to the Riad, so at the end of our stay we paid the full account and I am still waiting (in Feb 2011) for Prestigia to reimburse what they owe me. We had a really lovely time at Riad 5 Sens but they haven't helped in any way to get my money back from Prestigia - I can't even get a receipt/invoice from them.

  • Stayed November 2010, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oxford, United Kingdom
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 4, 2010

5 Sens is a beautiful, individual place to stay. The manager Abjilla (sp?) was always helpful, friendly and good humoured and couldn't do enough for us. The rooms are quirky and individual - on the ground floor around the pool and "reception" is the Sahara (large twin room with glorious bathroom), the Silver and the Cristal, however if you get the choice I would recommend the rooms on the 1st floor balcony, i.e. the Alchemie, Arabesque, Etnic, Zen or Mille et une nuits.

The Arabesque (and I believe the Etnic) are laid out with a sitting room (with what are effectively 2 single beds) at ground level with a lower level bathroom and the main bed on a "mezzanine" level - which can be a bit of a problem if you are tall as the ceiling above the bed is very low and access is via a step ladder rather than stairs which would not suit anyone with mobility difficulties. However, the room is lovely and quirky and even though my husband is 6'2'' we managed perfectly well with the room. A bonus is the mezzanine level window which enabled us to have fresh air rather than the AC on at night and still retain our privacy.

5 sens is in walking distance of the souks, museum Ben Youssef and Jemaa el Fna. However, it is far enough away to offer a calm, relaxing atmosphere after the hassle and noise of Marrakech city.

Stayed October 2010, traveled as a couple
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London, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 15, 2010

Our cab couldn't get onto the riad's door so some random guy just lugged our bags onto his cart and asked a payment of 20 dh, although we never really asked him to do so. The riad was super beautiful, and we were served mint tea upon arrival. We stayed there for 3 nights and the manager gave us 3 different rooms. They're all beautiful except for Crystal due to water flooding out of the bathroom. Breakfast was great and service was top-notch. Location was about 15 minutes from the square, 30-60 if u get lost, which we did. The manager was v helpful and arranged us an early cab ride back to the airport.

  • Stayed May 2010, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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W Sussex
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 20, 2010

Stayed for three nights at this beautiful Riad and had a great time. We were in 1001 nuits on the first floor which was lovely. My only criticism (minor) was it takes quite a long time for the hot water to come through the taps.

These buildings were built to cope with high temperatures so we soon learned that in January you need to put the heating on to warm up the room before we went out for the evening.

Adelilah the manager was invariably cheerful and helpful and was always ready to advise on directions etc. Food at the Riad was excellent and the Tagine we had one evening was first class.

The Riad may be "10 minutes walk from the big place (Djemma el Fnaa)" but because there are very few road signs and even less straight roads it does take a while to find anywhere. After a while we found that no matter where you are if you look lost someone will come up to you and offer to lead you to wherever you want to go for a tip of 20 dirham or so.

I had never had a hammam before but I can certainly confirm that it was an experience I won't forget!!!

All in all Marrakech is a fabulous place to visit and the 5 Sens is a very good place to stay.

Stayed January 2010, traveled as a couple
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London
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 11, 2009

We have just come back from a 4 night stay in this hotel. The staff an particularly the manager could not do enough for you. The hotel is beautiful and shows that a lot of effort went into the interior design and to the design of each individual room. Every evening there was beautiful relaxing music and candles everywhere. It was hard to believe we were just a few minutes walk from the Souks as it really was an oasis of calm. We ate there 2 of the 4 nights and the food was excellent. We also had a Hammam here and that was great too.
The only issue we had was that we were on the ground floor and the Riad is open plan and our room was across from the kitchen so we were woken up early every morning when the kitchen staff arrived. The room above us was occupied by a family with young kids running around at 6am which was also an issue but was no fault of the Riad.
I would definitely recommend this hotel to anyone (try and get a room not on the ground floor if possible) going to Marrakech. The surroundings and the service were some of the best we have experienced anywhere. The manager cannot do enough for his guests and after the madness of walking around the town it was great to know we could come back and be looked after!

  • Stayed November 2009, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Riad 5 Sens

Address: 10 et 11, derb El Baroud, Hart Es Soura | Médina, Marrakech, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Restaurant Swimming Pool
Hotel Style:
#35 Best Value Hotel in Marrakech
#129 Family Hotel in Marrakech
#144 Romantic Hotel in Marrakech
Price Range (Based on Average Rates): $
Number of rooms: 9
Official Description (provided by the hotel):
Riad 5 Sens offers the 1001 nights in the 21st century. A place out of time, genuine and dedicated to the well-being! Completely rebuilt, Riad 5 Sens is the ideal place for yourself in a magical atmosphere where the tradition of 1001 nights combined with the comfort of the 21st century. An excellent value for your money. ... more   less 
Reservation Options:
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Also Known As:
Riad 5 Sens Marrakech
Riad 5 Sens Hotel Marrakech

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