It is a shame to rate this accommodation as poor, but it is not average. The good news was that despite expecting the worse I did not see a creepy crawly in the apartment. We had to move after the first night as the heating wasn't working, and you need that in Jan. They did offer for us to move straight away, but we hoped they would fix it the next day, but they couldn't. They did provide one heater. The rooms are very dark, even with the blinds open. There was enough cutlery and plates, but not glasses. Big fridge/freezer. No plug in the kitchen sink. Lid of toilet seats might not be attached! Curtains needed re-hanging. Furniture grubby, in fact coffee table in lounge had carving in the wood and this was full of crumbs etc, quite off putting.Bedding/towels (bit grey) are changed if you stay over 4 days (I think it was 4) and they clean rooms, but not kitchen. You need to provide washing up liquid,tea towel and dishcloth etc. Shop is withing walking distance, but you need to be fit as it is quite a long way. Don't plan to walk back with heavy bags. Swimming pool area quite nice, but no cushions on sunbeds and no pool towels as far we could see. It would be very easy to make this a very nice place, but they need to invest some money, do some spring cleaning!!!! Driving is NOT recommended!!! Didn't eat here, had a meal in the restaurant by the shops, not bad. Free wifi in reception, not room. TV has lots of channels, safe, iron & board, Hot water, but it does run out if too much used. Beds comfortable. If you need fresh air at night you need to open the roller blinds a fraction, and then leave the patio doors open a little. If you leave the blinds and the doors open any more than this you may get unwelcome visitors in.
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- Also Known As:
- Palmeraie Village Marrakech
- Hotel Palmeraie Village