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“Big disappointment and not worth good recommendations” 2 of 5 stars
Review of Riad Tammou

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Riad Tammou
Km 15 Route de Ouarazazate | Chwiter, Marrakech 40000, Morocco   |  
Hotel amenities
Ranked #385 of 461 hotels in Marrakech
Darmstadt, Deutschland
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
“Big disappointment and not worth good recommendations”
2 of 5 stars Reviewed December 5, 2010

We arrived in this Riad after some days in the hustle and bustle of the Medina and wanted to have some more quiet days to relax.
Our stay in Riad Tammou started with the fact, that the driver did not pick us up in the Medina as appointed. Then, the Riad is really far away (30 minutes from Marrakech centre) directly on a busy road.
When we arrived we have been the only guests in the Riad and the staff did not speak any english and spanish. The staff itself is very friendly and tries to help. Sometimes we felt that they even care too much. But the language barriers have been a big problem. From a hotel we would expect that they speak at least some basic words. The english-speaking manager is in the Riad only from 9-4. In case of questions we had to call her as the staff has not been able to understand us. The rooms are ok, but nothing special. The blankets have been dirty with many small spots; also the towels in the bathroom were dirty. Also, there has not been hot water- so the shower had to wait until the next day.
The pictures shown are making this Riad much better as it is - we where really happy to go back to the Medina and leave this Riad after one night. At least in this matter the management was helpful and pragmatic.
The Riad is definitely not an recommendation!!!

  • Stayed November 2010, traveled as a couple
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
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42 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date | Rating
  • English first
  • French first
  • Italian first
  • Spanish first
  • Any
English first
manchester
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed October 26, 2010

we checked in to Riad Tammou which was about 25 mins outside of Marrakesh, I booked it through the Splendia website (which by the way has some amazing properties/accommodation to rent on it!). On the website it looked amazing, all lit up with big white canopy’s stretched out in the garden on either side of the pool, but in reality it didn’t have these canopies nor was the garden all lit up of an evening which was a shame. We struggled to communicate to the housekeeper as he could only speak French and our knowledge of French is very little which has infact prompted me to try and learn some. The place seems like a little run down in parts, just things like light bulbs need replacing a fitting on the sink needs fixing, there are cracks all over the pool area. Saying this if you want a complete get away to a place where there are no distractions and plenty of time to unwind this could just be the place for you, plus the cost of a nights stay is very reasonable. On the up side the staff are very attentive and will go out of their way to accommodate you, the rooms are very clean and beds are comfortable and sheets are nice and crisp.

  • Stayed September 2010, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Mudjimba, Australia
Contributor
19 reviews 19 reviews
8 hotel reviews
Reviews in 16 cities Reviews in 16 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed July 16, 2010

great place for a break , just outside the city, about 15 mins. by car from the riad, and with the swimming pool available it's a haven from the Medina, excellent staff and service and the food was out of this world, big thanks to Asjin,Ibrahim and Mohamed, truly a wonderful place... thank you for a great time

  • Stayed June 2010, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Nottingham
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 9, 2010

When we first arrived at the Riad, I have to admit I was nothing short of gutted. Whilst it was pretty, albeit a bit shabby, it looked nothing like the glamorous pictures on the websites! We were starving, having been travelling all day and were looking forward to a meal, however there was no restuarant or dining area...and we were in the middle of nowhere! However the staff were so lovely, they brought out some food for us but the lack of menu or services in this regard was disappointing. We were a little disorientated and due to us being the only ones in the riad a little lost...and with very little information.

However the next day, in the sunshine, things were a lot better. The staff waited on us hand and foot, and plyed us with drinks and snacks by the pool. The hospitality was impeccable. The riad itself felt a little 'unloved' as none of the berber tents, outdoor beds were there as are in the photos. There were also none of the candles and decorative pieces and it generally could do with a lick of paint and certainly new sunbeds etc! We wondered if it's let itself go recently as it felt like shabby chic, which is fine, but not really at the price we were paying.

All in all, just be aware you are a good 20 minute taxi ride from town, you cant order anything there but they will treat you like royalty and is great escapism! Just make sure you're not paying an obscene amount as this riad needs some love!

  • Stayed April 2010, traveled as a couple
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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London
1 review
5 of 5 stars Reviewed September 29, 2009

I booked the riad on a whim, we wanted a chilled trip away from the madness f the medina.
What a fantastic place, excellent staff, achmed the owner was a real treat, excellent knowledge of where to go. He made the holiday one of the best I have ever had. A big thankyou to the team. Would highly recommend to anyone looking for a relaxed stay in an amazing environment,

  • Stayed September 2009, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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London
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 22, 2009

We spent a fantastic weekend in Marrakech staying at the Riad Tammou. The riad is very modern in decor and has a boutique feel to it while keeping some traditional elements. The were 10 of us and we had the riad to ourselves for the whole weekend. The staff where excellent, very helpful and the breakfast, although basic was very good each day. Although slightly out of the way I would highly recommend staying at the Riad Tammou if visiting Marrakech.

  • Stayed September 2009, traveled with friends
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
1 review
5 of 5 stars Reviewed September 16, 2009

Great place to stay, excellent host, and staff were eqaully attentative. Superb night life, great restaurants, and bars in the town centre. The Riad is perfectly positioned away from the city, and has superb outlook over the atlas, a relaxing pool, and spacious, luxurious rooms. Great value and great fun weekend.

  • Stayed September 2009, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Riad Tammou

Address: Km 15 Route de Ouarazazate | Chwiter, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Children Activities ( Kid / Family Friendly ) Restaurant Spa Swimming Pool Airport Transportation
Hotel Style:
#146 Spa Hotel in Marrakech
Also Known As:
Riad Tammou Marrakech
Riad Tammou Hotel Marrakech

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