It took 1.5 hours for the hotel to assign us rooms even though we had paid in full in advance. It was only after I put the front desk staff in touch with Hotels.com using my cell phone (since the hotel wouldn't make the call for me) that they finally gave us rooms. The door in my parents room's closet was broken and was never repaired in our 4-day stay. The same goes for the water temperature and pressure in both rooms' showers, which fluctuated wildly. The safe deposit box in my room was not working, though they did fix that. Room service was unbeliably slow, and service in the hotel's restaurant and tea room wasn't much better. When we complained about all this at the front desk they always refused to call the manager or anyone empowered to solve the problems.
- Also Known As:
- Ryad Mogador Agdal Hotel Marrakech
- Ryad Mogador Agdal Marrakech
- Ryad Mogador Agdal Hotel
- Official Description (provided by the hotel):
- Located in the heart of Marrakesh, in front of the ramparts of the former Royal Palace and Agdal Gardens, the Ryad Mogador Agdal Hotel & Spa is about ten minutes from the airport, Jamaa El Fna Square and other downtown attractions . A free shuttle is available to reach the main places of interest of the ocher city.It features two large outdoor pools with an area of 2000 m2 each, a spa with an indoor pool, a steam room, a sauna, a hot tub, a hairdressing salon and a fitness to relax during the stay of the guests.Free of charge Wi-Fi is available throughout the property.Its traditional architecture and exterior walls give it an irresistible charm that people can find in the public areas, guest rooms and suites.Very spacious, all guest rooms are equipped with large private terraces overlooking the pools and gardens of the hotel, the city, or even the Atlas mountains. ... more less
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