We stayed for two nights at Riad Due, booked through Mr and Mrs Smith. The airport transfer, arranged by the Riad was very smooth. The cab was met by Rashid who took us through the Medina to the Riad. The Riad itself is stunning, it is visually very tasteful, the rooms are gorgeous. We stayed in the smallest/cheapest room. It was more than adequate. There was a wood fire in the room, already laid and ready to be lit (although the weather was great, temperature drops in the evening) - I would recommend January as a great time to go; cheap, not too hot or crowded, with the added bonus of a bit of winter sun on our bones).
We were met by Touria, who looked after us through out our stay and was brilliant. There whenever we needed anything, not pushing tours, trips or restaurants, very attentive but not in anyway overbearing. Shortly after arriving we were introduced to Rhislane, who manages all of the Uovo riads and is normally based at Riad 72. Rhislane was also excellent. He rang to speak to us at breakfast every morning to check how things were going, very informative and personable, pleasant and helpful. All our requests were met and then some. We were also helped by Khalid - anytime we needed directions or guiding. We have stayed in many upmarket hotels - the service at Riad Due was the best I have experienced.
We had a meal cooked on the first night - traditional Moroccan, very palatable. The meal was served in the courtyard, Rashid lit the fire. It was lovely. Breakfasts also fabulous, we had ours served in the courtyard, but it can be served in the room.
Other areas to relax and enjoy included a chill out room (with air conditioning for the summer months) and lovely roof terrace.
We also booked a hammam, based at Riad 72. Khalid escorted us there again - Riad was gorgeous (although I did prefer Riad Due) and hammam and massage excellent.
I cannot praise the staff highly enough. I would strongly recommend this Riad as a great base for exploring Marrakesh, providing an oasis of peace and calm, great service, great accommodation, great location. Rhislane, Touria, Rashid and Khalid - thank you very much. Like Arny.. I'll be back.
Depends on budget, but we did have a peek at the big suite - it looked lovely. Was more than happy...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.