We spent four nights here and agree with others on the lovely reception from all of the staff. Abdel speaks English and is always on hand and ready to help. One room is situated on the ground floor and opens onto the communal area, one is on the roof and the others are around the first floor balcony. Our room, on the roof, was clean and comfortable with plenty of hot water to the shower whenever needed. The call to prayer could be heard in the room but was never a problem for us. Enjoy the experience of Marrakech.