Just returned from yet another relaxing stay at Les Borjs. It's like being home from home for me, after coming here many times since January 2011, so I can vouch for the other reviews in excellence. I am over 65 and travel to different countries every 2 months, mostly combining business with leisure. On one occasion I hadn't booked ahead so swiftly and Les Borjs was full, so I stayed at the newly revamped famous landmark 4* Design Hotel in Gueliz 4* La Renaissance ( #236 of 437 Hotels in Marrakech). Much more expensive, soulless, and certainly not the kind of personal service I had got used too staying in the 4* Les Borj de la Kasbah (#76 of 437 Hotels in Marrakech). I soon learnt to book ahead.
The difference between this family owned boutique hotel in the Kasbah, and a swanky corporate like La Renaissance, is the love and detail that dwells within at Les Borjs. Tom, Jihane ( the lady in the office ) Sofia the attentive maid, and Hassna in the Spa rooms are just examples of care toward me, pampering and devotion to the craft of service. Nothing is too much. Sometimes I would work in Casablanca for 10 days, topping and tailing work with a 4 day Les Borjs relaxation stay either side, which proved invaluable, as did being able to leave small bits of shopping and luggage behind, saving me lugging it all the way to Casa and back. This is high personal service. Incidentally, I don't speak french and on more than one occasion Reception organised train tickets for me or written details down on paper for me to hand into the ticket office. I tried this at La Renaissance Reception and got blank looks. Nothing is too much trouble at Les Borjs.
A recent addition to Les Borjs, is updated cable TV, prior to this visit BBC World on a loop was the only English option, while now you can get all UK terrestrial Channels,( plus European networks ) great if you plan a long visit and want a night in. I'm not really a 'pool person', but the laid back serenity of the open air pool, is exactly what is required somedays, reading a book and for me a plus - an almost child free zone. Only seen one child on all my 10 visits to Les Borjs, larger 'family' hotels inevitably have a more vibrant pool area, which I am inclined to avoid.
I aways book half board upfront, not just for it's outstanding value but simply because I have never had a bad meal in 10 visits. Not one. Stylish, beautifully presented, clean wholesome Moroccan/French/ with an Asian fusion dinner menu. Restaurants in London charge more than double for less. Service is exemplary and the breakfast buffet is a feast of invention, difficult to know where to start, the choice is huge but I always go for the homemade yogurt first, with the good coffee and the sweetest, freshest orange juice to follow, then I start eating as the stomach takes me. You won't fail to be impressed by Naoual & Fatima in the Restaurant & Bar, long term employees and always welcoming, made my stay as a single person, not feel out of place with the couples at table, and never made to feel "alone' in a restaurant. As I said FAULTLESS, and my moroccan home from home. See you again this year Les Borjs!