In a beautiful city this really is an amazing hotel. It is located within the walled city and is within walking distance of the souks, and the main sights. The staff is exceptionally helpful and the excursions organised by the hotel are well worth it as the guides are knowledgeable and friendly. There are no great restaurants nearby, but this is not a problem as the dinners in the hotel restaurant are great - there is a nice selection of Moroccan dishes and wines, and the set menu changes every day. Also, do not miss the hammam - a truly rejuvenating experience. All in all, a fantastic riad, would definitely stay here again!

Very comfortable place to stay, feels like a new hotel, but has all the style of a traditional riad. Hotel itself is very beautifully designed. Everything in the guest room is new and well maintained. Staff puts flower petals on your bed and sink every day :) most staff spoke English well, and were very helpful! They called a shuttle for me back to the airport, among many other things. You can eat meals here if you dont feel comfortable out in the medina.

downpoints: no wifi in room, had to go to lounge/patio/internet room to get it, which was inconvenient late at night when planning what to do the next day. maybe the wifi signal doesnt travel well through the thick riad walls?

Also the riad is located in the far south of the medina, so it was a bit of a trek up the Rue de la Kasbah to get to the main square Jemaa Al-Fna, and the narrow Rue de la Kasbah tends to be clogged with mopeds/scooters spewing foul exhaust that you constantly have to watch out for. I suppose it is typical of the crowded medina area though.

The Borjs is a wonderful gem, retaining all the traditional features that you would expect from a classic Moroccan Riad, while containing all the comforts that western life expects, including great bathrooms, wonderful beds and airconditioning.
Situated centrally in the Kasbah, close to the Royal Palace and within easy walking distance of all the main sites, it also offers wonderful tranquility from the buzzle outside. In fact - you would not know that there is an outside world once inside.
What really completes the Borjs is the people there. The staff will be some of the gentlest and most helpful people that you will ever met, always greating you with a smile, while taking great pride in who they are and happy to assist in all ways with kindness and humour.

The Borjs and its people will without a doubt be one of your most endearing memories of Marrakech.

Great place lovely room we had a suite on the first floor which was beautiful, lovely huge 4 poster bed seperate bathroom with a shower and bath. Pool area was lovely, we didnt go in the pool as it was in the shade so not warm enough, due to the time of year but the sun beds were in the sun for a couple of hours. Food was lovely we are there 1 night and breakfast was good. The only complaint which is why I gice an overall 3 was the hotel allowed a film crew to stay and they should have closed the hotel to other guests because they took over everywhere, even the restaurant, not allowing the other guests of the hotel to eat in the main area we were all sat in the side areas so could not see the traditional musicians and they even told them to turn down their singing and instruments so they could talk!! There was a seperate conference room they could have made them use if thats what they wanted to do! They were constantly talking loudly, mobiles ringing all the time and generally noisy, which is not what we went to the Riad for, in fact the riad actually stated in its brochure that this sort of behaviour was not acceptable. It is a place to get away from work and mobiles so we were very disapointed. We would not have expected the hotel to turn away this big business but they should have insisted they hire the whole riad. One morning they were shouting and mobiles ringing at 5.30am !!! Just ignorant and a complete lack of care for other people. A great shame as the day before they arrived it was a perfect oasis of tranquility.