I fell in love with Marrakech and this was in a big way influenced by my wonderful experience staying at Riad El Arsa. Noel is the 'front of house' meet and greet person, who provides really useful practical advice and generally loves nothing more than a good natter! Fabrice by all accounts is a fabulous chef (unfortunately I did not sample his excellent cuisine but will next time I visit - which will be soon I hope).
5*+ service for accommodation and all staff - they don't feel like staff more like new friends whose only concern is your comfort and safety
It is lovely to return from a hot day haggling in the souks to the calm and cool of the Riad - it was never a problem to take a plunge in the pool at any time (even 1.00am in the morning! after flight and walk around square - just be mindful of other guests). Each room has use of a basic mobile phone with all necessarily numbers programmed in (even numbers of the other rooms if you are travelling with friends and need to keep in touch). This was practically invaluable to me when I got stuck with no transport in Agadir and could contact the Riad to let them know I was having problems so they did not worry and Abdo was there to let me in when I returned eventually at 3.3am!
Thank you so much Noel, Fabrice, Simo, Malika and Abdo - I hope we get to meet again in the not too distant future.
Bslama a drari ou merci beaucoup.