We stayed here, on the top floor, for a week in mid March 2008. Possibly too long for a small place like Marrakech, but very enjoyable. The Riad was good - nothing exceptional but friendly and helpful. All seemed clean, the food when we ate in seemed authentic, more so than the big restaurants. But food is not Moroccos strong point. The atmosphere in the Square, late at night, was incredible, as was the short walk up to it. This Riad is well placed, comfortable and well run. It was what we wanted.

Excellent Riad, rooms very comfortable with large ensuite shower. Owners and all staff very helpful. We had two excellent meals in the Riad and also tried two local restaurants. Breakfasts consisted of fruit juice, yoghurt and over the days we had pancakes, croissants and bread.
Good location as you are in walking distance of the main square and the souks. Plus walking distance to the open top bus and horse draw carriage rides. Difficult to fit in both tours on the open top bus unless you start off very early in the day. We were met by the hotel from the airport but it is possible to get a bus a number L19 all go to the Jemaa el Fna and this is 20 dirhams single.
Staying in this area of Marrakech you get a very different feel to staying in Gueliz. Do wander off the tourist trail, we did and you get a much better feel for how the people really live.
We did the trip,booked via the hotel to the Urilka valley, it may have been more expensive than a local taxi but we were happy with the service.

Just got back yesterday from a 5 night stay in this riad. really quite hard to find, so we employed a couple of young lads to find it for us - so long as your luggage has wheels it's not a problem at all walking there as it is very close to all the action. We don't speak much french but Eric and corine were very helpful. Would probably not go with their trips as you can get to the atlas mountains for less in a grand taxi if you haggle yourself and you can get a great hammam and couples massage at the isis riad a minute's walk away - however, if you aren't confident sorting these things out yourself, then it's probably worth the extra money you pay for them to organise it yourself. After days in "dry" Fes, we were v pleased to find wine in the riad - great on the terrace. Unfortunately, the jacuzzi wasn't working whilst there, but not a big problem. We found the room too warm, and the a/c gave us sniffles. The riad DO accept credit cards, but they charge an extra 5% on top. Not a lot really. We got breakfast on the day of departure, no problem at all, so perhaps Februrary traveller just very unlucky. Again, breakfast ok, not exceptional, but we also really liked the yoghurt!
A real tranquil place and they're happy to make meal reservations for you. great service.

We stayed here having booked a last minute trip. It was with some trepidation that we were taken down a series of ever narrowing roads in the heart of the medina. Arriving at the Riad we were delighted to find a tranquil and beautiful retreat. The owners Eric and Corrine could not have been more helpful and charming. They took the time to explain the best way to enjoy Marrakech and went out of their way to make our stay enjoyable. My only regret is that we only had three days there. The rooms were sumptuous and comfortable and each individually decorated with the most fantastic attention to detail.

I would thoroughly recommend this as a delightful place to stay and would definitely return to this Riad.