I couldn't have been more impressed with our stay at the Riad Safa. Francois is such a friendly, welcoming lady and put so much effort into helping us feel comfortable and helping in all ways she could. As two young women we were a little nervous of travelling in Morocco but she quickly made us feel at ease and gave us all the advice and information we would need in order to keep safe and find our way around. The Riad provided us with maps of the local Medina which is so chaotic and without them we would have been completely lost for how to navigate - maps we'd brought from home didn't explain in enough detail the markets and alleys. The location was perfect for us - we wanted to be amidst the action of the Medina and we very much were, the Riad is just seconds from streets of noise and colour and culture. However, once the front door is shut, the chaos disappears as the Riad itself is so peaceful - it really is the perfect place to escape to at the end of the day whilst never being far from the action. I really cannot highly enough commend the service we recieved - Francois was always willing to help us organise our excursions and let us borrow the telephone to make some local calls to confirm. She also recommended restaurants which were incredible!
The only small comment I would make is in no way a criticism but a reassurance - upon arrival we were met by Abdul who walked us from our taxi to the Riad. We were not aware who we were going to be meeting or where we were going and were quickly led down some dark alleyways (we arrived in the evening) by a man we hadn't heard of, which as two girls of 19 and 20 was a little unnerving. However we were so wrong to worry as he brought us to the beautiful Riad and really was the loveliest man. Just to reassure anybody in future - do not feel nervous when you get lead down the alleys, I promise you are on your way to a beautiful, peaceful Riad hosted amazingly and you will feel silly for worrying once you are there.