I should have written this a long time ago, because this was one of the best places I have stayed. From the start when I contacted Michael and Michel by email, they were so helpful and accommodating. It made booking the holiday a pleasure. We arrived late and they gave us precise instructions where to go by taxi, but we opted for them to arrange transport for us and there was someone there to greet us when we arrived to take us the last few hundred metres to the Riad. These are two of the most helpful and friendly guys you'll ever meet.
The Riad was just beautiful and a calm oasis and just the perfect place to sit back and relax after wondering around Marrakech. As soon as we came back after a day out, we used to request tea out on the balcony and it was there within 5 minutes. Both Michael and Michel were so helpful in guiding us around the town and where to go, organising trips etc. We booked dinner at Le Foundouk, well actually Michel did for us on the terrace and he organised a guide to take us there through the winding streets - it was fantastic. These guys are a wealth of knowledge and if you book, rely on their knowledge.
The Riad itself was beautifully decorated and better than some top hotels I've been to. They had a Turkish style bath where you could get massages etc, which was perfect. Breakfast up on the roof was beautiful every morning, a perfect start to the day. The Riad itself is very secure and staff are always around, so your belongings are always safe and there is a night watchman in case you need anything.
All I can say, is that you will not be disappointed if you stay and I highly recommend that you stay in the old part of town as everything is easily accessible and you can appreciate the authenticity of Marrakech.