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“A tranquil haven in a crazy city!” 5 of 5 stars
Review of Riad Al Massarah

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Riad Al Massarah
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26 Derb Djedid | Bab Doukkala, Marrakech 40030, Morocco   |  
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Hotel amenities
Ranked #15 of 460 Hotels in Marrakech
1 review
“A tranquil haven in a crazy city!”
5 of 5 stars Reviewed August 20, 2014

We were absolutely taken aback by Marrakech and especially this Riad! The overall busyness and excitement, the food, people and the exuding charm of the city left us pleasantly overwhelmed. The heat alone meant that a calm retreat was just what we needed to go back each day to relax, and prepare ourselves for an afternoon to look forward to. An absolute paradise. We loved the style of the Riad and the piano music that they placed in the day was very relaxing.

The service was great and literally 24/7. The staff were attentive and very friendly, as soon as we woke up and sat at the table outside of our bedroom we were greeted with breakfast (the bread was amazing). We had dinner at the Riad one night and were lucky enough to get the dining room to ourselves! The food was amazing and we loved the fact that we could smell it cooking all throughout the day.

Michael, Michel and David were great hosts. They were always happy to help and answered any questions that we had, even the most bizarre. They exceeded our expectations and made our stay so much more pleasant.

If we were to return to Marrakech we would definitely book here again!

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
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342 reviews from our community

Traveler rating
    319
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
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English first
New York City, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 12, 2014

Once we arrived at Riad Al Massarah, we just did not want to leave and go back out in the madness of the souk. The hotel is really lovely, peaceful, beautifully decorated, extremely clean, green, with wonderful service and delicious food for breakfast and for dinner if you order in advance. The owners made sure to give us all the tips that we might need but were not invasive. We felt at home.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 2, 2014

This is my first time writing a review of a hotel. I can never be bothered. I am making the exception for the Riad Al Massarah. My stay here was excellent on every level. If you come to Marrakech and don't stay here I think you have really missed out. It's an oasis of calm in a whirlwind of a city. You come back after hours of bartering to soothing piano music and a comfy chair. I am an art director by trade and this place has been art directed down to the smallest details. It is stylish but comfortable at the same time. It feels homely but has the slick service of a big hotel. I want to write something negative so that readers won't think this has been written by the owners but I can honestly say our stay here was rare perfection. I could go on all day but instead I just want to say - thank you Michel and David for a wonderful few days. We'll be back for sure. Matt & Emma

Room Tip: We stayed in the Carmin room. I would definitely recommend it.
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  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chorley
Top Contributor
65 reviews 65 reviews
30 hotel reviews
Reviews in 25 cities Reviews in 25 cities
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed June 17, 2014

We are old hands in Marrakech, but decided to try somewhere new this trip. We were delighted that we did. Al Massarah is a great place to stay. We like Bab Doukkala, and the riad is not just calm comfortable and very tastefully decorated, but Michael, Michel and David go out of their way to make your stay enjoyable and trouble free. They are a mine of information even if you have been before. All the staff go the extra mile, the rooms are spacious, the bedding and beds of high quality and the breakfasts copious. What more is there to say. We will return.

Room Tip: Some rooms have a sitting area outside where you can have breakfast.
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  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lausanne
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 15, 2014

Just arrived back from a wonderful stay with hosts Michael & Michel with assistance from their lovely staff.
It really is a place of tranquility amongst a bustling, exciting city. Once the doors are closed peace & calm is restored.
I loved everything about it. The decor - wonderful, location - perfect, staff - friendly, food - our special order for dinner was exactly what we asked for, attention to detail, personal touches ( I got to go on the back of a moped through the souks in search of that little something for back home I couldn't find!) I could go on but suggest you take a look for yourselves, you won't be disappointed.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nottingham, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 13, 2014

Me and my partner spent an amazing few nights in this beautiful riad this April. Everything is brilliantly styled and the staff wee amazingly obliging. Michael and Michel were away but David provided us with great tips on how to explore the city. There are no real drawbacks to this beautiful riad though it is a little difficult to find.

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rome, Italy
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 13, 2014

Four wonderful unforgettable nights in this strategically located Riad. The structure is beautiful, the rooms are great and full of local flavor. But the service is the real "best in class": a perfect fusion between the European organization and the typical Moroccan hospitality. Breakfast on the balcony right outside your room is priceless. Michael is always ready to give you good in-depth briefing on what to do in Marrakech. The service is impeccable, like in a luxury structure. I strongly recommend to try the "full massage" in the hammam: it's a real memorable experience. I definitely will go back!!! PS: from the moment you book they make you feel "pampered" providing very good pieces of information via mail. BRAVO!

Room Tip: They are all different yet all just great !!!
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  • Stayed May 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Riad Al Massarah

Address: 26 Derb Djedid | Bab Doukkala, Marrakech 40030, Morocco
Phone Number:
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Suites Swimming Pool
Hotel Style:
#19 Romantic Hotel in Marrakech
#41 Business Hotel in Marrakech
#149 Family Hotel in Marrakech
Price Range (Based on Average Rates): $$
Number of rooms: 6
Official Description (provided by the hotel):
Responsibly run Riad with La Clef Verte accreditation and Travel Life Gold Award for sustainable tourism. ... more   less 
Also Known As:
Riad Al Massarah Marrakech
Riad Al Massarah Hotel Marrakech

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