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“Calm, relaxing and really excellent service” 5 of 5 stars
Review of Riad Al Massarah

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Riad Al Massarah
26 Derb Djedid | Bab Doukkala, Marrakech 40030, Morocco   |  
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Hotel amenities
Ranked #17 of 461 hotels in Marrakech
Whitstable, United Kingdom
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
18 helpful votes 18 helpful votes
“Calm, relaxing and really excellent service”
5 of 5 stars Reviewed November 28, 2013

Fantastic experience to be there. The riad is calm and inviting with its water features and plants in the middle; the rooms are beautifully decorated and comfortable; the breakfasts are delicious; and the service is absolutely first rate. I have absolutely no problem in giving the place an unqualified 100% recommendation.

Room Tip: We stayed in two rooms. One had the most amazing bathroom with a large bath; the other bathroom was...
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  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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332 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
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English first
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 17, 2013

An Oasis, that's the word to describe it. Peace , great and on the spot service , fantastic details, great advice for shops, tours and restaurants! My only complaint was the hot water, they are working on it, and I am sure MIchael will resolve it!! I will recommend it totally!

Fernando from Ecuador

Room Tip: All are great , but I will choose the one on the roof top!
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  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Parma, Italy
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 10, 2013

This Riad is located in a nice neighborhood, near a colorful gastronomic souq. Djemaa el-fna and all the main attractions are reachable with a pleasant walk. The property is decorated with taste. Once inside the first sensation is a breath of fresh air, expecially when you have spent the day in the chaos of the medina. The owners and the whole staff are very friendly and helpful. They will give you advise about what to see, where to eat and many other things. In the morning breakfast is served on the terrace. Food at the Riad is great: we had our first dinner there and it was delicious, the same talking about breakfast.
Can't wait to come back!

  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington, District of Columbia, United States
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 23, 2013

My wife and I stayed here for 4 nights on our recent honeymoon and loved it. It is in a great location in the medina such that it is easy to find and to walk to/from, but it is off the main thoroughfare so it isn't too loud or crowded. When we arrived, Michael gave us a great orientation to the city and recommended a number of cafes and shops. The riad has even created their own proprietary tourist map (because the owners found other tourists maps to be incorrect or unclear) with tons of notable restaurants and shops marked in every price range. Our room was impeccably clean and the staff provide services that you would expect at hotels, like turn-down service. The room was decorated in beautiful white and orange, and the bathroom was huge and luxurious. The common areas include a great rooftop terrace, pool area, and balcony; and you can take your breakfast in any location. In typical Moroccan dar/riad style the breakfast was substantial and fresh. The building has a couple of idiosyncrasies: there are no locks on the doors, and the traditional Moroccan doors fit on the outside of the doorways rather than in them so they are far from soundproof. We never found either of these items to be a problem, the staff is always around and visible that gives an air of security. We had dinner at the riad one night, and it was one of the most memorable of the trip. It was familiar Moroccan fare but with a modern twist: our salad came in a cool geometric-shaped presentation, and the delicious chicken tajine was prepared with a salty white cheese. Travelers in Morocco often mention getting tired of tajine, but these little touches made theirs seem fresh and memorable. I can't recommend this place enough, we loved it there.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
berschweiler germany
Contributor
15 reviews 15 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed October 21, 2013

If ever we are in Marrakesh again, this would be our choice of places to stay. From the beautiful décor, to the fabulous breakfasts, to the most wonderful hosts and excellent staff, it was fabulous. The shopping/restaurant tips from Michael, Michele and David were spot on and their willingness to share made our experience that much better. This riad is in a great location and within walking distance to most things. It is a hidden gem in the midst of the busy-ness of Marrakesh.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed October 11, 2013

Riad Al Massarah is almost too perfect. We didn’t want to leave and explore in the incredible city of Marrakech. Michael and Michel have created such a serene, oasis of tranquility that you could easily stay there and never leave. From the moment you wake up to the sound of your breakfast table being set-up right outside your room, to lounging on the roof top terrace, to visiting their own private Hammam, you could easily make a vacation at al Massarah.

  • Stayed October 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wokingham, England, United Kingdom
1 review
5 of 5 stars Reviewed October 6, 2013

Had a romantic long weekend away
Excellent staff, great riad and good advice from David and Michel on where to go and what to see
Ideally located. We had an amazing time
Ate an evening meal there that was delicious and the breakfast is super too

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Riad Al Massarah

Address: 26 Derb Djedid | Bab Doukkala, Marrakech 40030, Morocco
Phone Number:
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Suites Swimming Pool
Hotel Style:
#19 Romantic Hotel in Marrakech
#138 Family Hotel in Marrakech
Price Range (Based on Average Rates): $$
Official Description (provided by the hotel):
Responsibly run Riad with La Clef Verte accreditation and Travel Life Gold Award for sustainable tourism. ... more   less 
Also Known As:
Riad Al Massarah Marrakech
Riad Al Massarah Hotel Marrakech

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