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“The Riad is perfect and the hosts are fabulous” 5 of 5 stars
Review of Riad Al Massarah

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Riad Al Massarah
26 Derb Djedid | Bab Doukkala, Marrakech 40030, Morocco   |  
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Hotel website
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Hotel amenities
Ranked #20 of 460 hotels in Marrakech
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“The Riad is perfect and the hosts are fabulous”
5 of 5 stars Reviewed September 22, 2013

Tucked away in the bustling medina this Riad is beautiful, serene and runs quietly like clockwork. It's situated in a local area that is, at the moment, largely untouched by tourism. What really made it great for us were the people ... Michael and Michel are the perfect hosts. David made our stay particularly special from the start by meeting us from our transfer and guiding us through the local souk to the Riad, which we would not have found on our own! The advice, above and beyond what you would get from any guide book, set us up for our exotic adventure and we really couldn't imagine the experience without this! What we Loved? The rose petals on the bathroom floor, the fact that you don't need to lock your room doors, the free wifi, fabulous breakfasts and the sound of the early morning call to prayer alarm clock x

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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322 people have reviewed this hotel

Traveler rating
    299
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Dublin, Ireland
Senior Contributor
46 reviews 46 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed September 14, 2013 via mobile

Both David and Michel were very warm and helpful from informative emails, pick ups, tips, etc. The riad is beautiful and was our awaited haven after bustling days in Marrakech. Very clean and tidy, lovely staff, and great breakfast. A staff member, Abdulsalam, was absoloutely wonderful and made us feel right at home. This place was one of the highlights of our trip!

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Regensburg, Bayern, Germany
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 3, 2013

On our first visit to Marrakech, Riad Al Massarah was a perfect choice. Smack in the middle of the city and an easy walk everywhere (even in the heat), the riad is an oasis in bustling Marrakech. Michael and Michel are excellent hosts, as is the rest of the staff. Cannot say enough about this wonderful place.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Davis, California
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed August 12, 2013

It was an incredible experience to stay at this riad. Before the trip, Michael and Michel sent very helpful emails and were able to accommodate our requests. They were able to provide an airport pick up and a guide to lead me through the medina to the riad. The decor was beautiful, and the whole staff was very friendly and knowledgeable about the area. They even went out and bought our train tickets so we wouldn't have to! With the extreme heat, winding medinas, and language barrier in Marrakech, this was the perfect place to come back and find some respite. The city was fascinating and exciting, but staying at this riad really made the whole trip.

Room Tip: We stayed in the "red" room with two single beds and loved the sunlit bathroom. It was pe...
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  • Stayed July 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Contributor
17 reviews 17 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed July 25, 2013

Michael and Michel made our stay at riad al massarah an absolute delight. Not only are they consummate hosts, but their knowledge of Marrakech, and willingness to share it, are a huge benefit! From our arrival, when we were greeted with fresh mint tea, to being walked to our taxi on departure, everything was just wonderful.

The riad is small, with only a handful of rooms, which gives it a really intimate feel. The rooms themselves are decorated really tastefully in a traditional style with subtle charming details. The staff are so friendly and the service they provide impeccable . Particular mention should go to the hammam (scrubbing massage) and the breakfast on the roof terrace, which really is pure paradise.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adelaide
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 2, 2013

Marrakech is an amazing city but it is wonderful to have a place to escape from the hectic pace...Riad Al Massarah provides that escape! From the very helpful emails that other reviewers mentioned, to the warm and laid back welcome from David, we felt that this Riad was a very special place. It was recommended by friends and we met others there who had also received personal recommendations about the Riad.

The location was excellent, within an easy walk to the main square and close to 'all the action'! The service and food were all excellent, as were the dining recommendations provided by David. The thoughtfulness and service provided by the staff members,(especially the 'during the week' Hassan?) was second to none! The décor was lovely; the laundry service excellent; the bedroom and bathroom were very comfortable and lots of extras just meant a really comfortable stay. We stayed there for 3 nights but writing this has made me want to return!!

  • Stayed June 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Durham, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 28, 2013

Subtle but authentic decor, areas set out for relaxing in and out of the sun, small but well designed pool for cooling off (not big enough for swimming), very attentive, polite and discrete staff, first class cuisine at both breakfast and dinner, comfortable pillows and beds, air conditioning and well appointed bathrooms (with great water pressure in the shower) are just a few of the highlights of a location that brings all of the benefits of the basics done really well, plus the addition of a luxury feel whilst making the whole experience very very comfortable, highly recommended as a location for exploring Marrakech

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Riad Al Massarah

Also Known As:
Riad Al Massarah Hotel
Riad Al Massarah Marrakech
Riad Al Massarah Hotel Marrakech
Address: 26 Derb Djedid | Bab Doukkala, Marrakech 40030, Morocco
Phone Number:
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Suites Swimming Pool
Hotel Style:
#31 Romantic Hotel in Marrakech
#114 Family Hotel in Marrakech
Price Range (Based on Average Rates): $$
Official Description (provided by the hotel):
Responsibly run Riad with La Clef Verte accreditation and Travel Life Gold Award for sustainable tourism. ... more   less 

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