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“Faultless” 5 of 5 stars
Review of Riad Al Massarah

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Riad Al Massarah
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26 Derb Djedid | Bab Doukkala, Marrakech 40030, Morocco   |  
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Hotel amenities
Ranked #15 of 460 Hotels in Marrakech
London, England, United Kingdom
1 review
“Faultless”
5 of 5 stars Reviewed April 8, 2013

There are so many riads to choose from in Marrakech, it can be overwhelming. Rest assured, Al Massarah doesn't disappoint. From the moment we arrived the service was excellent - staff met us at the taxi and showed us the way there, through a couple of side streets off a small but bustling market. We ate a delicious dinner there on the first night in the dining room next to the serene courtyard. There is a small pool to cool off in, a library room and a great roof terrace for sunbathing. Our room was small very charming, with a massive bathroom and shutters that blocked out all the light, great for a good night's sleep! It's in a great location, 10 minute walk from the main souqs and 15-20 to the main square. All the staff are very helpful and will go above and beyond to assist you; my girlfriend was ill on the first day and they were very attentive. Couldn't recommend it enough for a first time in Marrakech.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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342 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
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English first
UK
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
Reviews in 21 cities Reviews in 21 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed April 4, 2013

To have stumbled across this Riad was more luck than design and thank goodness we did!

If you are looking for class, comfort and excellent service than you need look no further than Michel & Michaels lovingly restored Riad. Supported by David in looking after the guests.
Michel even took us shopping to his favourite tassel shop!

We shall be back Michel!

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 4, 2013

What can I possibly say that will not sound as though I am gushing.... From the very moment we arrived and were given the 'royal tour', to drinks on the roof terrace, and the pre-arranged (and spectacular) dinner that was awaiting us... the thoughtful and considered decor, little touches in our rooms, delicious breakfast every morning, and above all the incredible hospitality offerd by both Michel, Michael, and every one of the staff members throughout our short stay...
My incredibly generous offer to stay on in your roof terrace room still stands gentleman... I promise I can cook (a little!!!),

  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, England, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 2, 2013

Hidden within the Medina, amongst the market and the hustle and bustle is this quiet piece of heaven. A good location, short walk to the souks and night market.
For 2 women travelling to Marrakesh for the first time Michel and the staff made us feel very welcome and safe. The staff were very helpful and charming and nothing was too much of a problem, David was wonderful booking restaurants and taxis for us.The Riad is beautiful, the photos do not do it justice, all decorated and furnished to a high standard. Having breakfast on the terrace was a delight with the view of the Atlas mountains. We met Michael on our last night and he was very charming. I would recommend this most definitely.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 2, 2013

I am sitting here by the pool, after an amazing in house hamman session earlier in the morning on our very last day in Marrakech as I write this review. Riad Al Massarah feels like a very special home and haven away from the chaos of the souk and Jemma El Fna. Location was perfect for us as we prefer to be that little bit away from the touristy areas but within walking distance and that's exactly where this Riad is situated. It's perfect for a walk to the Souk, Jemmal El Fna and also New Town.

Michel, Michael and David are the most gracious of hosts, so helpful and welcoming and all of their staff are very friendly and polite. Our group of 4 (2 couples) stayed here when we first arrived in Marrakech and again after our 3 day trek to the desert and Fes, coming back felt like we were returning home. Between us we have stayed in 3 different rooms (Carmin, Azur & Ambre) and all 3 are beautifully decorated, clean and have their own personal style. I would have been happy with any room in this Riad. The overall atmosphere is one of calm, peacefulness and tranquility, something much needed after a day out in Marrakech.

If we have the opportunity to return to Marrakech we would definitely stay here again. Thank you Michel, Michael and David for a wonderful stay, we are totally in love with Riad Al Massarah.

Highly Recommended!

Sareynoh & Shaun

Room Tip: Any room here would be perfect! Definitely recommend the Hamman and treatment here in the Riad, i...
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 27, 2013

Book far in advance if you'd like to stay here; the rooms book up quickly.

As soon as our taxi arrived at the drop-off spot, we were greeted by David, a wonderful guy. He had a luggage porter with him, and the trip to the Riad was effortless. He then offered us mint tea and told to sit down and relax -- which was quite natural with the laid-back atmosphere -- as our luggage was brought to our room. We had a nice chat with him then he gave us a tour of the riad. Great design and details.

Later we had the pleasure of meeting Michel, an owner, who was so kind and gracious. One day he took us and a few other guests shopping and gave us some tips. He also gave us amazing recommendations for restaurants, bought us a delicious cake from a french pastry shop for a birthday, and gave us fascinating history of design in Marrakech (and his inspiration for the riad).

We stayed in two different rooms and both were amazing, clean, and comfortable. The riad is a little removed from the tourist areas, which we preferred. You can't go wrong here.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 27, 2013

Michel, David and the attentive team looked after us and our friends in a quietly efficient way. Nothing was too much trouble, advice was available and after a days sight seeing or haggling there was an oasis of calm and serenity.
Would we go back, yes.
We didn't take a day trip to the Atlas Mountains, but I am sure it would have been fantastic. Seems like an excuse to go back?
There is a hammam in the building, but no gym. But it is not that sort of place. If you want a run a partner can be arranged, so you don't get lost

Room Tip: All rooms are very good. One is on a roof terrace.
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  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Riad Al Massarah

Address: 26 Derb Djedid | Bab Doukkala, Marrakech 40030, Morocco
Phone Number:
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Suites Swimming Pool
Hotel Style:
#19 Romantic Hotel in Marrakech
#41 Business Hotel in Marrakech
#149 Family Hotel in Marrakech
Price Range (Based on Average Rates): $$
Number of rooms: 6
Official Description (provided by the hotel):
Responsibly run Riad with La Clef Verte accreditation and Travel Life Gold Award for sustainable tourism. ... more   less 
Also Known As:
Riad Al Massarah Marrakech
Riad Al Massarah Hotel Marrakech

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