My family and I took a chance on this riad on our very first stay in Marrakech, based solely on ecstatic views on tripadvisor, and we were not disappointed! We arrived to the riad rather late in the evening and were slightly disoriented from having traveled a long distance to get there. Rachid, the riad's most excellent manager, immediately set us at ease. He gave us a tour of the riad's amenities, had us settled in our rooms, arranged to have some mint tea made to warm us up and then set himself to the task of arranging dinner for us (which at that time of night meant some seriously delicious sandwiches). That was our introduction to Riad Merstane, and the rest of our stay reflected the same, warm hospitality. The riad itself is absolutely gorgeous. Decorated in a traditional Moroccan style, it has a lush courtyard and beautifully appointed rooms and common areas. The rooms are each equipped with air conditioning or portable radiators such that they were always warm and comfortable, even though the courtyard can get pretty chilly on December nights. The riad is located a little further away from the square, but is only a short (2 minute) walk from the nearest medina entrance and access to taxis. Rachid was at all times helpful, which meant drawing up maps to help us navigate the medina and even offering to accompany us to help us get oriented. The rest of the riad staff are also extremely helpful and courteous, and did an excellent job of arranging delicious breakfasts and providing laundry service for us. On our last night we arranged to have dinner in the riad which turned out to be one of the best meals of our trip. We cannot recommend this riad enough, and plan to stay here on our next trip to Marrakech!
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