We went here for my boyfriends birthday and it couldn't have been a more special stay. From the hussle and bustle of the city this literally was a complete oasis in the middle of the medina. As soon as you walked through the door it was so peaceful and traquil you really felt as if you had arrived on holiday. The staff couldn't have been more helpful and were so friendly and so eager to help you with any questions or problems that you had. We rented a car for the day, which was a lot of fun, to drive to Essuoria, a port town on the coast. On our way back in the dark we got lost on the outskirts of the city (and the driving there is pretty crazy!). We called up Mohammed (riad employee) who drove from his home to come and find us and we followed him on his moped all the way back to the riad! He was our life saviour! I dont think you would even get that in a 5* hotel. The staffs kindness was unimaginable. Everything in the pictures is exactly what they say they are and the rooms were very clean with fresh towels everyday. I coudn't fault this place. It was so easy to organise trips through the riad (we went to the atlas mountains) and also offered many spa and hamman treatments in the riad. It is advisable to get the driver from the riad when you arrive as otherwise it would be quite difficult to find on your first visit, it is worth the money as it makes the journey hassle free. i would 100% recommend this place to anyone!