We arrived into Marrakech late at night and the Riad had organized a pick up from the train station upon our request. The pick up was well taken care of.
Upon check in, we were given a room that was bigger and nicer than the one we had booked. It entire room was long room with the bathroom at the end, which was also long. The room was clean and had the right touches of Moroccon elements. The bathroom wasn’t as special:
1) There was a SMALL shower area and a separate tub bath—however, if one used either, the entire bathroom would end up getting wet because of the design of the bathroom and shower and tub area. The toilet was at the end of the long bathroom and so incase one wanted to use the pot once they had showered, they would have to walk through the wet bathroom- quite inconvenient. Also, the showerhead didn’t work well. On our first night the water from the shower area didn’t drain properly- but the Riad got that fixed when I complained about it.
2) The bathroom wasn’t heated – while there was a movable heater in the bathroom, there was only one plug point at the sink and if you plugged the heater in, you couldn’t stand in front of the sink and it blocked the entrance to the room. Also it wasn’t effect enough to heat the whole bathroom
The breakfast was also quite average. Nothing special.
The owners- a French couple, were very sweet and made it a point to interact with all the guests—giving it a personable & homely touch.
The manager of the Riad was also very helpful—he organized a car for us as we wanted to go to a restaurant outside the medina!
All in all- a cute place with good service.
Do note that it is a bit of a distance from the center of the medina, but we liked that as it gave allowed us to experience the medina but we didn’t have to deal with the craziness every time we left the Riad. Someone from the Riad also accompanied us to the center of the Medina the first time to show us the directions!