We did not take the flight options provided by Club Med which would have delivered us into the resort very late; with a transfer via Casablanca. So I can not comment on the actually transport they provide, but would suggest looking into easyjet options, as they deliver you to the Hotel at around 10am.
The service in La Riad is excellent, sometimes there eager enquiries to your enjoyment can feel intrusive; but maybe that is me being a grumpy Brit.Having an intermediate knowledge of French is useful for this resort. Most of the staff have enough English to have a chat with you, but there are times when ordering food or deciphering instructions needs some french (this is even more the case if you want to partake of the sporting activities).
I loved the room, and apart from the exclusive pool area, and higher service level, this is one of the best reasons to upgrade from the La Palmeraie resort which La Riad is a enclave within. We were advised by our independent travel agents (traveldesigners- I have given up with booking with CM directly, the phone operators have no idea of customer service, or where to give appropriate guidance- traveldesigners are excellent) to require a room with a terrace, as these can look straight into the rooms with gardens. The terrace is also a lovely place to have your breakfast, which is served to the room. The all-inclusive, every consideration made, atmosphere extends to the room, where there is a constantly a few snacks, and best of all, a tassimo coffee maker. The bathroom and bedroom area is cleaned well everyday, but I would take some cleaning wipes, as the terraces & tables are not somewhere to eat off of. It may be best to take some stomach settlers, because if this does not get you, a strong dose of meat with apricots, dates & FIGS is likely to bite you at some point; and we met many people suffering from this in their first days. Some of the best and the worst food here was served in the snack before dinner. We have special events before going our own way to dinner, often entailing the chef de cuisine presenting us with canapes, and they could be lovely, or a complete fright; and I was not convinced of his star status. I also thought to speciality restuarant was very average; and one night, we waited 45 minutes for cold mains. Having to visit the larger resort for dinner was also incongruent with "that something special" status.
I would definitely go back to La Riad for a relaxing holiday, but I would probably not consider the less expensive La Palmeraie resort, it is too large and packed with families to feel special. The resort is a haven away from the bustle of the souks, which can be easily visited by the bus transferring to the medina resort. La Riad has some beautiful moroccean features, and they make such an effort. The pool is a proper size, and the barmen not only make good mojitos, they bring it to your sunlounger for you. Unfortunately you will get the odd whiff of the stables, which are right next door, and when it is really hot, this can be quite strong.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.