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“Amazing Service” 4 of 5 stars
Review of Riad El Mansour

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Riad El Mansour
4.0 of 5 Hotel   |   227 Derb Jdid | Bab Doukkala, Medina, Marrakech 40000, Morocco   |  
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Hotel amenities
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FREE AIRPORT TRANSFERS
Ranked #22 of 460 Hotels in Marrakech
Chicago, Illinois
1 review
“Amazing Service”
4 of 5 stars Reviewed May 26, 2014

My friend Robert and I stayed at Riad El Monsour for 7 days in May of 2014. The staff at this Riad made our stay incredibly memorable. The building itself is 300 + years old, well maintained, and charming but service is the star here. Mustapha, was our personal guide for a trip to the Atlas Mountains, camel rides, and for a guided tour of the Medina. He is charming, knowledgable, and he seems to know everyone in Marrakech. His motto is "No Problem". Abdess and Wadie run the front office and they attended to everything. When the airline lost my luggage, they helped me track it down, when I misplaced my phone, they tracked it down, when we wondered about sightseeing or restaurants, they made recommendations and reservations. Mustapha, Abdess and Wadie offer a local insight and connection that you will not get elsewhere. We ordered a private dinner that was beautifully prepared by Latifa. Latifa also prepared the complimentary breakfast each day and the lunches we purchased (delicious). Nadia and Sana served meals with grace and warmth and they kept the rooms tidy. The Riad is located in the Medina and it is very safe but it is at the end of a relatively dark alley and is not for those who require curb appeal. It is, however, a wonderful retreat in a city that is absolutely alive with activity and charm.

Room Tip: I stayed on the first floor and my companion stayed on the second floor. I think I preferred the se...
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  • Stayed May 2014, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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687 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (84)
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Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed May 26, 2014 via mobile

We arrived late in Marrakesh, and the driver was waiting for us at the airport. Half an hour later we were sipping our first glass of Moroccon wine with amazing couscous and tagine made personally for us by the riad. The riad is very tastefully decorated with beautiful colours and decoration. The room was very clean and the bed very comfortable.

The second day we had an amazing breakfast on the terrace. Abdess then walked us through the map of Marrakesh and advised of where to go and what to see. With such advise, you do not need any guides! Over this discussion he also booked us a restaurant for the evening as well as taxi there and back.

We decided to book a trip to Atlas mountain through the riad. This trip was the highlight of our vacation! Our driver, Mousse, was exceptional! Everything was perfectly organised, and we would highly recommend this trip!

If you are thinking of where to stay in Marrakesh, you cannot go wrong with this riad!!

Olya and Fred

  • Stayed May 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Schoonhoven, Nederland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 21, 2014

This is a very nice, clean en cosy riad. I went here with my sister and we had a great time! Room, food, people and service: fabulous! When i go back to Marrakesh i would choose Riad el Mansour again to stay over!

Stayed May 2014, traveled with friends
Was this review helpful? Yes 1
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Barcelona, Spain
1 review
5 of 5 stars Reviewed May 20, 2014

My partner took me here for my 40th birthday, it was a surprise present and what a present it was!
We were picked up at the airport by the hotel`s own driver ( Mustapha) and whisked to the hotel.
Our room was the `Amber Suite`on the first floor. The furniture in the room was amazing..a huge hand-carved bed and chandeliers. The complimentary items were lovely, along with the toiletries in the shower..gels, body oil, shampoo, conditioner, argan oil and black soap, slippers and bathrobe. We had maid service in our room twice a day. Breakfast was when we wanted it ..the first day we didn`t get up til midday, but it was no trouble at all to have our `late breakfast` on the sun terrace
Our hosts Abdess and Mustapha were very attentive to our needs and were very informative and knowledgeable about their city
We had dinner twice at the hotel..amazing food and huge portions, at a great price ..really good value compared to the `top` restaurants in Marrakech

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Braintree, United Kingdom
1 review
5 of 5 stars Reviewed May 20, 2014

We spent four days in Marrakech , staying in the Verbena room. If you want genuine Moroccan accommodation with the benefit of good bathroom facilities and air conditioning, this is the place. As for the hospitality, Abdass and his team were first rate without exception. They couldn't do enough for us and the guys on reception spoke very good English. The Riad is tastefully decorated and had a very authentic feel about it. Complementary water, nuts and fresh fruit were put in our room daily. Despite the hustle and bustle of Marrakech, the Riad was calm and relaxing. Do not be put off by the approach to the Riad, it is very well worth the journey.

Room Tip: All rooms we saw are very tasteful, some are just a little larger than others
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  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Bristol, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 11, 2014

We were met at the airport and taken to the Riad where fruits, tea and a warm welcome awaited. We stayed in the Amber room which has a large comfy bed, large sitting area, a safe and a big shower. The room was cleaned twice a day. Breakfast on the terrace was delightful. Wadi and Abdess booked our taxis and evening meals and their choices did not disappoint. We spent a day at the Jardin Majorelle which is only a short walk away. The Riad is about a 20 minute walk from the main square so the streets around the Riad did not feel touristy. We felt like we experienced the real Marrakech.

Stayed April 2014, traveled as a couple
Was this review helpful? Yes 1
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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 26, 2014

I spent 5 memorable days at this Riad. After a hot and busy sightseeing day, Riad Mansour is a tranquil, tastefully decorated, oasis of calm. Without exception, all of the staff are polite and friendly, willing to respond to your individual needs and requests.They are led by Abdess and Wadi but all work together as one team to create a very memorable experience. The service levels are that of a 5 star hotel, but much more personable. The breakfasts were sumptuous, a great vaiety of options from continental style to hot omlettes and is served in your chosen location in the Riad. We ate dinner twice in the Riad and the food was traditional Morrocan style, beautifully presented and very tasty. The local wines were good quality too!
I stayed in the Jasmine Suite which was decorated and adorned with Moroccan artifacts. A very powerful shower with constant hot water and very comfortable bed and quiet A/C. The rooms are regularly serviced throughout the day with complimentary drinking water, nuts and fruits.
Lots of nice touches, i.e the turn down service at night.
All of the tour buses and guides suggested by the Riad were very interesting and informative, great value for money and the style of the guide matched the style of the Riad...nothing was too much trouble and the day was controlled by yourself.
The Riad is a level, 15 minute walk, to the Souk and main Square area but this is welcomed after such hearty food portions. Great to see the local culture too.
On reflection, I can highly recommend Riad Mansour for a city break with outstanding personal service and high levels of Moroccan charm and beauty. The owners should be truly proud of their Riad and their amazing staff.

Room Tip: This Riad is very tranquil and I looked at all the rooms. They are all slightly different and some l...
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  • Stayed April 2014, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Riad El Mansour

Address: 227 Derb Jdid | Bab Doukkala, Medina, Marrakech 40000, Morocco
Phone Number:
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites
Hotel Style:
#6 Luxury Hotel in Marrakech
#7 Spa Hotel in Marrakech
#12 Family Hotel in Marrakech
#16 Romantic Hotel in Marrakech
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Riad El Mansour 4*
Number of rooms: 6
Official Description (provided by the hotel):
Riad El Mansour is a six bedroom, award winning Riad. This boutique hotel is situated a short stroll from Place Jemaa el-Fna. We offer the highest levels of service and hospitality with a Jacuzzi, Spa, Hammam and GymWe have a full time resident cook and can arrange airport transfers for you. ... more   less 
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Also Known As:
Riad El Mansour Marrakech
Riad El Mansour Hotel Marrakech

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