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“Excellent Riad and service” 5 of 5 stars
Review of Riad El Mansour

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Riad El Mansour
4.0 of 5 Hotel   |   227 Derb Jdid | Bab Doukkala, Medina, Marrakech 40000, Morocco   |  
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40% DISCOUNT FOR SUMMER !
Ranked #33 of 472 Hotels in Marrakech
Certificate of Excellence
London, United Kingdom
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
15 helpful votes 15 helpful votes
“Excellent Riad and service”
5 of 5 stars Reviewed August 25, 2008

My husband arranged our stay directly with the owners and we were made to feel very welcome during our stay. Everything was made very simple for us, with collection from the airport and transport to and from the bus station for our short trip out to Essaouria (see my other review of Dar L'Ouissa, Essaouira). Stephen spent some time with us on arrival giving us some hints and tips for Marrakech, we found this really helpful having not travelled in Africa before. The rooms are lovely, we stayed in Rooms 1 & 2 as we were there for two stays during our week and wanted to experience 2 rooms (the air con was a blessing at this time of year). It was very quiet in the Riad itself. We ate at the Riad on our last evening up on the terrace, The food was very good, especially the Moroccan salad starters, make sure you're hungry as the portions are large. We were also very impressed with the staff at the Riad, really firendly and polite. We booked a half day tour to Setti Fatma in the Atlas mountains and really enjoyed seeing a different side to Morocco.

A big thank you to you all for making my 40th birthday so special.

  • Liked — Personal service and an oasis in Marrakech
  • Disliked — Nothing
  • Stayed August 2008, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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736 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Reading
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 of 5 stars Reviewed August 24, 2008

You step from a dusty Marrakesh alleyway into a calm and tranquil place. You immediately feel relaxed. The decor is second to none, the place is bright and clean and the staff friendly and welcoming.

We were happy to spend much of our time on the upper terrace in the sunshine with a nice cool drink and popping downstairs for the occasional dip in the open air jacuzzi.

The accommodation was lovely and clean. The food excellent and nothing was to much trouble for the staff. Steve and Robert were well informed and helpful, organising drivers and guides for us whenever needed.

We particularly enjoyed trips out to the Ourika valley in the Atlas mountains and to a swimming complex called Oasiria.

  • Liked — Tasteful decor, relaxing ambience
  • Stayed August 2008, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
andrix
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 22, 2008

Riad El Mansour is an excellent place to stay. I went there on my honeymoon and they kindly gave us an upgrade when we arrived. The staff was knowledgeable, friendly and extremely helpful. Both my husband and I got sick (NOT due to the riad) and the staff helped us change our travel plans at the last minute. They set up dinner reservations for us at excellent restaurants and arranged for tours. We even had a nice meal of the rooftop of the riad one evening. Our room was clean and comfortable. I highly recommend staying the Riad El Mansour.

  • Liked — the friendly and helpful staff
  • Stayed August 2008, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, Texas
Top Contributor
121 reviews 121 reviews
109 hotel reviews
Reviews in 88 cities Reviews in 88 cities
116 helpful votes 116 helpful votes
5 of 5 stars Reviewed August 9, 2008

Location, Service, Food and Rooms top marks!

Very impressed, As an example of their service, i was up late but they offered and served my breakfast at 14:30.

I mentioned the Wifi was not working perfectly and they had a technician here in less that an hour.

Located in the Medina, but perfect central location for new and old cities.

Owners really go out of way to help, i am still here now and do not want to leave. Ah maybe a couple more days ;)

They deserve there Hidden Gem award!

  • Liked — Location, Service, Food and Rooms
  • Stayed August 2008, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NJ
Senior Contributor
48 reviews 48 reviews
4 hotel reviews
Reviews in 18 cities Reviews in 18 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed July 22, 2008

What can one say when their expectaions were not only met, but were greatly exceeded! Marrakech is an exciting destination, made more so by the lovely Riad El Mansour. The accomodations were stunning and everything that I expected due to the photos available and the comments posted by other guests who had stayed before us. Both Robert and Steven who own this property were charming and more than accommodating. Whether it was a suggeston on where to eat, shop ,or sightsee, they were spot on! The Medina can be quite dauntiing to get around, but it was never a problem due to great directions and a reliable taxi called for us.I can only say positive things about this riad and heartily will sing its praises for anyone wishing to visit this very exotic and colorful city!

  • Liked — Both the accomodations and the wonderful staff
  • Stayed July 2008, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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san diego, california
1 review
4 of 5 stars Reviewed July 19, 2008

My husband and I first stayed at Riad El Mansor in September of 07 and absolutely loved it! It was a five star experiece from the accomodations and food to the service.

This year we decided we wanted our chilidren to experience the magic of Marrakech and we didn't think twice about where we would stay. We have five kids ages 8-14 so a more Western type of hotel would have been the first thought for most people. We knew their experience would not have been as authentic without the beauty and hospitality that the riad has to offer.

As before Stephen, Robert and staff were so fantastic in helping us with everything before we arrived and when we got there. They even sorted out a large car that could seat all of us for airport transfers and tour to the Berber village. The tour was the highlight of our stay with an amazing guide that felt like part of our family by the end of the day.

We spent two weeks total on our family vacation with time in Prague, Vienna, London, Paris and just three days in Marrakech. We stayed in lovely hotels in all the cities but nothing could compare to Riad El Mansour. All the kids agreed that the time in Marrakech was the best of our entire trip and are already asking when we can go back.

I highly reccomend that your visit to Marrakech include a stay at Riad El Mansour. You will be so comfortable and well cared for. The decor and accomodations are exceptional, and you will fall in love with all the staff. We have traveled lots of places in the world but the riad and the overall Moroccan experience now ranks as our family favourite.

  • Liked — Service
  • Disliked — nothing
  • Stayed July 2008, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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Aldermaston, UK
Top Contributor
141 reviews 141 reviews
20 hotel reviews
Reviews in 54 cities Reviews in 54 cities
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed July 18, 2008

Based on other TripAdvisor reviews I was pleased to be able to book Riad El Mansour for a long weekend in Marrakech. For that bit of an extra special visit, we stayed in the Riad's suite. Our stay didn't disappoint. Robert and Stephen have created a wonderful bolt-hole in amongst the exciting chaos of Marrakech's Medina. The whole experience was totally stress free thanks to Robert and Stephen's excellent advice on the best restaurants and their booking for us of the chosen restaurants and taxis to get us there and back. Great - we didn't have to do a thing! The Riad's staff are also so friendly and helpful, making you feel that you are the centre of attention. We had a lovely breakfast each day effectively whenever we wanted (usually late in the morning!). We were also picked up and retruned to the airport by Mustapha who was charming and courteous. He was also our driver for the day on an excurision to the Ourika Valley in the Atlas Mountains - again, friendly and most helpful (particularly when hunting for an ATM on our retrun to Marrakech). And what's more, Marrakech itself was excellent - everything we thought it would be - a chaotic attack of the senses. Overall, we would love to return to Marrakech sometime in the future and if we do, will not hesitate to return to Riad El Mansour with friends and family. We cannot recommend the Riad, its staff and its owners highly enough.

  • Liked — The general ambience, the staff and the service.
  • Stayed July 2008, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Riad El Mansour

Address: 227 Derb Jdid | Bab Doukkala, Medina, Marrakech 40000, Morocco
Phone Number:
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites
Hotel Style:
#12 Spa Hotel in Marrakech
#13 Luxury Hotel in Marrakech
#17 Romantic Hotel in Marrakech
#22 Family Hotel in Marrakech
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Riad El Mansour 4*
Number of rooms: 6
Official Description (provided by the hotel):
Riad El Mansour is a six bedroom, award winning Riad. This boutique hotel is situated a short stroll from Place Jemaa el-Fna. We offer the highest levels of service and hospitality with a Jacuzzi, Spa, Hammam and GymWe have a full time resident cook and can arrange airport transfers for you. ... more   less 
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Also Known As:
Riad El Mansour Marrakech
Riad El Mansour Hotel Marrakech

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