The riad is very beautiful with traditional Moroccan furnishings. We asked to be met at the airport, and from the first moment we were driven to the closest alley and met the manager of the riad, we had phenomenal service -- help with planning a trip to the Atlas Mountains, excellent breakfast, access to computer, immaculate rooms with flowers and cakes, and advice. At the location of the riad, you live the life of a local, including calls to prayer and roosters. Once out the door of the riad, you must navigate through several cobblestone alleys to arrive at the main road, where you dodge motorbikes, cars, and donkey-pulled carts. The roads are not clean, and the vendors can be unscrupulous. One's other option is to stay outside the Medina, take a guide, and LOOK at the souks, but then -- you haven't really seen Marrakech.