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“Excellent service” 5 of 5 stars
Review of Riad El Mansour

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Riad El Mansour
4.0 of 5 Hotel   |   227 Derb Jdid | Bab Doukkala, Medina, Marrakech 40000, Morocco   |  
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Hotel amenities
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FREE AIRPORT TRANSFERS
Ranked #22 of 460 Hotels in Marrakech
Chicago, Illinois, United States
1 review
“Excellent service”
5 of 5 stars Reviewed September 19, 2013

We couldn't have had a better experience at Riad el Mansour. When we arrived (which was quite early in the morning), they had a driver waiting for us at the airport who took us door-to-door to the Riad. Upon our arrival we had complimentary mint tea while they gave us an overview of Marrakech, do's and don'ts as well as some excellent lunch recommendations. If you're going to stay here, we highly recommend having dinner there at least one of the nights. You have to tell them in advance as they buy fresh from the markets that day, but it was our favorite meal in Marrakech. Also, the breakfasts each morning were delicious. The rooms (we stayed primarily in the Azule Room) were the perfect size, very clean, very comfortable and the shower was just fantastic. The staff, particularly Wadi (who seemed to be there 24/7), were exceptionally fantastic and we're willing to help with fantastic restaurant recommendations and schedule door-to-door taxis to and from the restaurants they recommended. We had a massive screw-up with the room reservation that was completely our mistake but they couldn't have been more understanding and accommodating. Overall, if you're coming to Marrakech, this is absolutely the place to stay.

Room Tip: We stayed in Azule and it was fantastic.
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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687 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (84)
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Woodley
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 10, 2013

We are family of 5 and wanted to spend Eid in a Arab\Muslim country and we could not have chosen a better country, city or hotel than Morocco, Marrakech and Riad El Mansour.

Nadia, Abdes and Mustafa really took care of us and we had a wonderful holiday. They provided us detailed information about the city and arranged the trip to Orika valley.

The driver Hicham picked us from the hotel and drove us to Orika valley and also took us outside Marrakech for Eid prayers. He speaks Arabic, English, French fluently and also Berber and Spanish and is an excellent guide.

The approach to the hotel is along a narrow alleys as it is in the old part of the city, and cars cannot go through but we felt it safe enough to walk back at 11 in the night after dinner in the amazing Jemma El Fina square.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 31, 2013

Girlfriend and I spent four days here over Eid (August 2013). From emails making sure everything ran smoothly for our arrival, to organising reservations for some of the best restaurant and massages I have ever had, the staff at the riad could not be more helpful.

Notes:
The rooms was perfectly laid out and very clean.

The location is great... 10 minutes walk to the main square and all the sights, but at the same time, down enough back alleys that it feels like you are really seeing Marrakech.

Breakfast was amazing. It can be delivered to your room if you want, but getting out into the courtyard area is much better.

You always feel like you have the whole place to yourself, because of the limited number of rooms, and the layout of the place. Feels very special.

I work in a high stress job, and I've never felt so relaxed, so quickly on a long weekend away... definitely recommend a massage the first full day you are there.

We arrived over the most important holiday of the year, and we were worried that everything would be closed... but the staff could always tell us what was open, what wasnt, where to go, and how to get there. Local knowledge like that is invaluable when you only have a couple of days to enjoy a city.

Lastly, I was recommended this place by a friend, and likewise, I cant recommend this place enough.

Thanks!!

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
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Reading, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed August 28, 2013

We stayed here in August and it was a really great place. The staff were amazing and our driver went out of his way to take us to some fantastic places. Rooms are really comfortable and food was great. Overall a great place to stay!

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hungerford, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 21, 2013

At the end of July we spent our mini-moon surrounded in luxury, by attentive staff, beautiful surroundings and a relaxing atmosphere. Steve the owner kindly upgraded our room being our Honeymoon and made us feel extremely comfortable. The staff provided us with excellent food always with a smile at any time of day even during Ramadan. We would highly recommend staying in this stunning Riad and taking advantage the knowledge the staff will provide....... especially the Beldi Country Club for a relaxing day at the pool to get away from the hectic and sweltering heat of the Medina.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Honolulu, Hawaii
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 15, 2013

I stayed at Riad El Mansour on my first visit to Marrakesh. I have to say that what made my stay so great is the staff. Mustafa is a genuinely caring person. He made sure the guests are comfortable and ready at their service to take them places. Zubaidah is so sweet and she does everything...kitchen, housekeeping...always a smile on her face. The place is fair but the staff made it wonderful. I would definitely come back to stay just because I know I am in good hands. How lucky the owners are to have such a caring, trusting and amazing staff on the team.

Room Tip: I stayed in the Jonquil room with a friend. It is a small two beds room but cozy and cute. We enjoye...
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  • Stayed August 2013, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
1 review
5 of 5 stars Reviewed August 12, 2013

My girlfriend and I spent 5 nights in the Riad at the end of July and had such an amazing time! The staff are so friendly and can't do enough for you (which was even more impressive considering it was Ramadan), they were always smiling. Mustafa took us on a trip to the Atlas Mountains which we would highly recommend and he also recommended the Beldi Country Club for a day by the pool which we ended up doing twice as we enjoyed it so much!

My girlfriend is thinking about going back to Marrakech with her mum for a short break in October and they both be staying at Riad el Mansour. I'd recommend it to anyone.

Room Tip: We stayed in the Amber suite which is the biggest room and absolutely lovely
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  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Riad El Mansour

Address: 227 Derb Jdid | Bab Doukkala, Medina, Marrakech 40000, Morocco
Phone Number:
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites
Hotel Style:
#6 Luxury Hotel in Marrakech
#7 Spa Hotel in Marrakech
#12 Family Hotel in Marrakech
#16 Romantic Hotel in Marrakech
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Riad El Mansour 4*
Number of rooms: 6
Official Description (provided by the hotel):
Riad El Mansour is a six bedroom, award winning Riad. This boutique hotel is situated a short stroll from Place Jemaa el-Fna. We offer the highest levels of service and hospitality with a Jacuzzi, Spa, Hammam and GymWe have a full time resident cook and can arrange airport transfers for you. ... more   less 
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Also Known As:
Riad El Mansour Marrakech
Riad El Mansour Hotel Marrakech

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