Girlfriend and I spent four days here over Eid (August 2013). From emails making sure everything ran smoothly for our arrival, to organising reservations for some of the best restaurant and massages I have ever had, the staff at the riad could not be more helpful.
The rooms was perfectly laid out and very clean.
The location is great... 10 minutes walk to the main square and all the sights, but at the same time, down enough back alleys that it feels like you are really seeing Marrakech.
Breakfast was amazing. It can be delivered to your room if you want, but getting out into the courtyard area is much better.
You always feel like you have the whole place to yourself, because of the limited number of rooms, and the layout of the place. Feels very special.
I work in a high stress job, and I've never felt so relaxed, so quickly on a long weekend away... definitely recommend a massage the first full day you are there.
We arrived over the most important holiday of the year, and we were worried that everything would be closed... but the staff could always tell us what was open, what wasnt, where to go, and how to get there. Local knowledge like that is invaluable when you only have a couple of days to enjoy a city.
Lastly, I was recommended this place by a friend, and likewise, I cant recommend this place enough.