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“Lovely welcoming riad” 5 of 5 stars
Review of Riad El Mansour

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Riad El Mansour
4.0 of 5 Hotel   |   227 Derb Jdid | Bab Doukkala, Medina, Marrakech 40000, Morocco   |  
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Hotel website
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Hotel amenities
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FREE AIRPORT TRANSFERS
Ranked #23 of 461 Hotels in Marrakech
Kent
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Lovely welcoming riad”
5 of 5 stars Reviewed February 14, 2013

We stayed at Riad El Mansour for 4 days in February. It is very conveniently situated in a very atmospheric part of the old Medina - close to everything and a short walk to taxis and the French quarter. The staff are so helpful and welcoming, making recommendations and booking taxis and a mountain excursion. Lovely breakfast and an amazing chicken pastilla, comfortable and beautifully decorated rooms - all in all a great place to stay in Marrakech. Thank you.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
scrsteve27, Owner at Riad El Mansour, responded to this review, February 19, 2013
As always we are very pleased to get reviews and feedback form our guests, and take this opportunity to thank you for taking the time to leave us a positive review.
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680 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (80)
Date | Rating
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English first
London, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 12, 2013

Our stay at Riad El Mansour was a delight! British owned, and with really excellent staff everything was first class. The location near the edge of the Medina was far enough inside to be exciting, near enough to the road to easily get a cab. The Riad itself is just the right size and very clean and tidy with lovely rooms and good room facilities and a lovely secluded terrace for meals and relaxation. The main asset is the staff. They could not have been more helpful and all have good English. From the emails covering anything we needed beforehand from managers Wadi and Abdess, to the hand annotated map on arrival, to the cookery lesson with Fatima, to the Riad's excellent driver Mustapha, you could not choose better.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
scrsteve27, Owner at Riad El Mansour, responded to this review, February 19, 2013
Thank you for leaving us a positive review.
Yes, one of our main assets are our staff, most have them have been with us since our first day of opening.
We hope you will return to stay with us again!
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London, United Kingdom
1 review
5 of 5 stars Reviewed February 8, 2013

We visited Riad El Mansour for my birthday in January 2013 and were well and truly spoilt!! All the staff were lovely - Mustafa, Latifa, Abdess, Nadia, Wadjia (excuse the spelling!?) - and very accommodating! Latifa made some amazing hot Moroccan salads - yum! - and the breakfasts were gorgeous. In fact, I wanted the recipes for the salads but forgot to get them :-(! She also made a birthday cake for me for breakfast :-)! My friend has a severe nut allergy too and it wasn't a problem. Would highly recommend the Riad El Mansour!!

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
scrsteve27, Owner at Riad El Mansour, responded to this review, February 12, 2013
Many thanks Grace for the positive review!
We pride ourselves on our customer service and have loyal and wonderful staff.
If we are made aware of any food allergies we will always cater for them, and pleased to hear your friend was indeed catered for.
I will ask Abdess to send you a copy of the recipes for the salads today!
Thank you for choosing to stay with us.
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Swansea, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 28, 2013

We stayed at Riad El Mansour over New Year and had the most fantastic
time. It is a beautiful Riad and is an absolute oasis of calm and beauty compared to the
craziness that is Marrakech. The rooms are welcoming, comfortable and
each has its own style. The staff were wonderful. We felt extremely
well looked after and they helped us organise anything we requested.

One of the members of our group had recently been diagnosed with
coeliac disease and so is unable to eat any food containing gluten
(bread, pasta, cous cous, beer etc) and we were anticipating lots of
trouble with this is Marrakech. The chef at the Riad however was not
fazed by this in the slightest.. she made a variety of gluten free
breads for us - all of which tasted better than any we have yet tried
in the UK! I would advise anyone with a gluten intolerance to take
some gluten free flour with them and the chef will ensure you are
sorted!

We celebrated New Year at the Riad - with dinner and entertainment and
this was a perfect way to spend New Year! We had lots of fun and
really got to know the members of staff - who were a delight.

I couldn't recommend this Riad enough.. thank you to all there who
ensured our stay was perfect.

Charlotte.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
scrsteve27, Owner at Riad El Mansour, responded to this review, February 2, 2013
Thank you Charlotte for taking the time to leave us a review, we realise that many of our clients use tripadvisor to make their decisions, and many of our guests say they are going to leave a review, but unfortunately do not.
New Years Eve in Marrakech is a preety unique experience and good to hear that you enjoyed the buffet and group we had for that special evening.
We always cater for all our guests and ask them at time of booking if they have any special requests, and then we can prepare in advance for any special diets. Sometimes it is easier of the guest brings in their own flour for example as sometimes the specialist foods are not available in Marrakech, and our cook can then prepare all the foods using this flour.
Thank you for recommending us also!
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London, England, United Kingdom
1 review
5 of 5 stars Reviewed January 18, 2013

What a great place Riad El Mansour is. Just six bedrooms, it is intimate and secluded. The roof terrace is a sun trap and great for soaking up the sun - a world away from our grey winters' days in England. All the staff are amazing, very easy going about breakfast times, the food is fantastic - Latifa makes a mean Morrocan salad that is hot - just what you need. Abdess on reception is amazing and Nadia and Wadjea (sorry about the spelling here) all made our short trip fun and safe. We will be back.

Room Tip: One bedroom is on the ground floor so I would choose one on the five on the first floor. There is n...
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  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
scrsteve27, Owner at Riad El Mansour, responded to this review, January 19, 2013
We at Riad El Mansour take time to read all of our reviews and respond to all of them, they are all important to us.
Thank you for taking the time to put a review on tripadvisor for us.
We are a small hotel with just 6 bedrooms, and because of this, we do feel that we provide the 'personal touch' unlike any of the larger chain hotels in Marrakech.
It is nice to hear that you enjoyed the sun in January rather than the snow you probably have now!
We have known since opening Riad El Mansour, that Latifa is a good cook, she has been with us since day one!
We look forward to welcoming you back again in magical Marrakech!
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London, United Kingdom
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed January 10, 2013

We stayed at Riad El Mansour during mid December 2012. What a way to be introduced to Marrakech! Mustafa came to fetch us at the airport and what an honour to be welcomed and served by such a loyal and humble character. He is the embodiment of what Marrakech is all about. Joyous, relater, loyal to his commitments made to us, abounding in energy. Finding our Riad through a myriad of alleyways and being invited by some shop owners to have some mint tea with them was exactly what I envisaged. The Riad itself was a haven of tranquility and authenticity from the maddening crowds and can one say more about the quality of the food, the beautiful rooms and helpful staff? We especially enjoyed the breakfasts on the terrace every morning. Home made yoghurt, moroccan style omelette, fresh orange juice and breads...to die for. Robert the owner and the rest of his staff went out of their way to accommodate us time and time again. thank you. We look forward to visit soon on a city break from London! Andre, Jackie and Cobus

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
scrsteve27, Owner at Riad El Mansour, responded to this review, January 17, 2013
Thank you Andre for the lovely review
We have just been notified that we have been awarded the 'Best Service Award' by trip advisor for 2013, and we are pleased of this award and the ongoing positive reviews we receive.
We are very pleased that you found everything as you envisaged and we now look forward to seeing you and your wife again in February for your birthday!
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London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 10, 2013

Wonderful and welcoming !!! Staff fabulous and rooms beautifully decorated and clean. Lovely breakfast on roof terrace and most importantly for us it was a peaceful haven after spending most of our time exploring Marrakesh. Also a special thank you to staff for arranging postage on the shoes we left behind !!!

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
scrsteve27, Owner at Riad El Mansour, responded to this review, January 17, 2013
Thank you Siobhan for leaving us the review!
After having just been notified that we have been awarded '2013 Best Service award' I guess we are doing something right!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Riad El Mansour

Address: 227 Derb Jdid | Bab Doukkala, Medina, Marrakech 40000, Morocco
Phone Number:
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Restaurant Room Service Spa Suites
Hotel Style:
#6 Spa Hotel in Marrakech
#7 Luxury Hotel in Marrakech
#12 Family Hotel in Marrakech
#17 Romantic Hotel in Marrakech
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Riad El Mansour 4*
Official Description (provided by the hotel):
Riad El Mansour is a six bedroom, award winning Riad. This boutique hotel is situated a short stroll from Place Jemaa el-Fna. We offer the highest levels of service and hospitality with a Jacuzzi, Spa, Hammam and GymWe have a full time resident cook and can arrange airport transfers for you. ... more   less 
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Also Known As:
Riad El Mansour Marrakech
Riad El Mansour Hotel Marrakech

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