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“My Home in Marrakech” 5 of 5 stars
Review of Riad El Mansour

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Riad El Mansour
4.0 of 5 Hotel   |   227 Derb Jdid | Bab Doukkala, Medina, Marrakech 40000, Morocco   |  
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40% DISCOUNT FOR SUMMER !
Ranked #30 of 477 Hotels in Marrakech
Certificate of Excellence
Nerja, Spain
Level Contributor
49 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
“My Home in Marrakech”
5 of 5 stars Reviewed November 30, 2012

My wife and I have traveled extensively, all around the world over the years, and Riad El Mansour is by far one of the top places we have stayed. Robert and his staff spare NO effort in making sure that their guests have the very best care while under their roof. From when the room was first booked, we were contacted by email (and telephone!) regarding train station transfers and meal selections. When we arrived in Marrakech we were met by Mustafa and taken to the riad. As cliche as it may sound, we really felt like we were greeted by an old friend instead of someone we'd never laid eyes on.It only got better after that. The riad itself is absloutely impeccable. A true oasis of clean and calm in the center of the bustling old city. Beautiful appointments throughout with amazing attention to detail You can't help but be impressed. The food and drink were superb. Moroccan specialties cooked to perfection presented with polite, courteous, and efficient service. The room was very comfortable and deftly appointed. Water, snacks, robes, slippers, soaps and lotions all contribute to the overall relaxing effect. And it doesn't end there! The staff, with particular mention of Abdess, really went out of their way to ensure that we had the best possible experience not only in the riad, but in Marrakech and Morocco as a whole. When we hit a glitch in our ongoing travel plans due to the Eid el Adha holiday, Abdess and Mustafa went the extra mile to sort us out with phone calls, taxis, bus tickets, and accomodation all on a holiday when not much was getting done. I have blood relatives who wouldn't take care of me as well!!
All in all, our stay at Riad El Mansour is definitely one we will never forget.This place is much, much more than a hotel or guest house! Inshallah, we will visit our friends in Marrakech again someday soon. When that time comes, we'll feel like we're going home. Highly recommended on all levels!!!

Room Tip: In Marrakech, don't look any further!
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
scrsteve27, Owner at Riad El Mansour, responded to this review, December 5, 2012
Thank you for the long, informative and very positive review!
We are pleased you chose Riad El Mansour, and seems you were pleased too.
We always try to do little things to make each stay more personal and it seems very much appreciated by all of our guests.
We treat all of our guests with the attention and care which is needed for them to enjoy a much deserved holiday.
Things do occasionally go wrong on someones holiday and our staff will always do the utmost to help in any way they can.
We look forward to welcoming you back to your home in Marrakech again shortly!
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746 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (108)
Date | Rating
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English first
London, United Kingdom
1 review
5 of 5 stars Reviewed November 26, 2012

We were met at the airport by the hotels driver who straight away offered to carry our luggage.
In the car Mustapha was proud to tell us all about the things to see in Marrakech
The hotel is in a good area in the old walled city, and in such a quiet area.

We ate at the hotel for my birthday, and they supplied me a birthday cake (complimentary!)
The food really is very good.

The Riad is so beautifully furnished and you step into a different world upon entering, you immediately feel relaxed upon entering it.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
scrsteve27, Owner at Riad El Mansour, responded to this review, December 5, 2012
Dear Sara,
We try our very best to make all of our guests happy, and I think we succeeded with you and your husband!
I am pleased he too enjoyed his birthday and the cake!
Perhaps we will see you next year for his next birthday or perhaps yours?!
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London, United Kingdom
1 review
5 of 5 stars Reviewed November 23, 2012

Believe the reviews!
I took us so long to decide on where to stay in Marrakech and we came up trumps with this small personal hotel.
As soon as you arrive you are treated special.
In our room was a personalised welcome card, complimentary Argan Oil, flowers, fruit, Moroccan pastries, water.
There are both robes supplied and slippers provided. The owners really have thought of every small detail.
The best thing of all is the staff. I can not thank them enough, NOTHING was too much trouble.
The breakfasts are very filling with different choices daily.
We had lunch here, superb and such good value.
We have already booked our return next year with our friends.

Room Tip: We were on the ground floor... So peaceul and such a calming influence
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
scrsteve27, Owner at Riad El Mansour, responded to this review, November 27, 2012
Thank you Paul, for taking the time to write a review for us. Many of our guests find our hotel through tripadvisor and don't take the time to leave a review after, and so it is much appreciated!
We do like to make our guests feel welcome, and know they enjoy and appreciate the little touches that we provide such as the complimentary flowers, fruit, pastries, water and argan oil samples. We look at it is part of the service.
We pride our food, and the portions are perhaps a little on the large side, but rather that than not enough!
We look forward to receiving you and your friends next year again!
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Venice, CA, USA
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 18, 2012

Abdess and his team treated us like we were royalty! The word "no" does not exist inside the riad. They make sure you are 100% taken care of during every minute of the day. Whether it's Mustafa driving you wherever you need to go, the chef giving you a personal cooking lesson or just simply making sure your water is always filled in the room, you will feel totally spoiled and relaxed!

I recommend eating all meals at the riad. I am a major foodie and did a ton of research on the best authentic restaurants in town and was not impressed. I am sure I would have liked it if I hadn't already been spoiled by the riad. We went during Ramadan so I am sure that also limited us a lot as far as restaurants.

I wish we could have stayed longer and I am sure I will be back soon. When I do make my way back to Marrakech, I will definitely be staying at the Riad El Mansour!!!

Room Tip: We were in the Azure. It was perfect! The pictures online don't do it justice.
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  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
scrsteve27, Owner at Riad El Mansour, responded to this review, November 19, 2012
Thank you for taking the time to leave us a review, I know many of our guests use tripadvisor to find us, but unfortunately do not take the time out after to leave us a review, so your time is appreciated!
I am pleased you enjoyed the food at our riad, we have had our cook Latifa since the first day we opened and she is very much appreciated by us and all of our guests!
Also pleased to hear you found the room so lovely as it is one of our smaller rooms.
We look forward to you returning for a longer visit next time!
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London, United Kingdom
Level Contributor
30 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed November 16, 2012

A lovely riad in the north of the medina. This riad is a sanctuary from the bustle of the souks and the hassle of the streets. The riad is approached from a busy street through 3 passages that can be be a bit daunting if you are not ready for it (it took four days to remove the dead kitten!).

The service at the riad was outstanding, nothing was too much trouble, organising dinner at excellent restaurants, a day trip to the Atlas mountains and transfer to and from the airport.

Would we visit again? Without doubt, "yes", there were other riads that we ate at that we liked and would consider staying, but the staff at the riad made our stay special.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
scrsteve27, Owner at Riad El Mansour, responded to this review, November 17, 2012
Thank you for taking the time to write a review for us.
Many of our guests find our hotel through tripadvisor and don't take the time to leave a review after, and so it is much appreciated!
We appreciate that you found us a sanctuary from the madness that is outside called Marrakech!
As the Riad is in a quite cul de sac, it is quieter than many other Riads, no traffic or moped noise.
We like to think of our service as good, and from the reviews we receive I know this is the case.
We look forward to your return visit!
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Redditch, United Kingdom
1 review
5 of 5 stars Reviewed November 12, 2012

I chose this Riad after reading other reviews and was not dissapointed. Abdass was most welcoming and full of interesting facts about the city, without his map and guidence i'm sure our time in Marrakech would have been very different, The rest of the staff were also very nice, friendly and helpful. We could not fault our stay there, rooms very clean and attention to detail was perfect with the fruit, flowers etc. Breakfast was also very good, plenty of choice. We had dinner at the Riad on our first night, it was delicious. I would definatly recommend this little find in the labyrinths of the Madina streets.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
scrsteve27, Owner at Riad El Mansour, responded to this review, November 17, 2012
Thank you for taking the time to write a review for us.
Many of our guests find our hotel through tripadvisor and don't take the time to leave a review after, and so it is much appreciated!
We are pleased you did read the positive reviews here and in the end you chose us, we are aware that there are many riads to choose from.
Nice to hear that you could not fault your stay with us and we hope that you will return again!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham, Michigan, United States
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed November 11, 2012

What a lovely place to stay in medina...absolute retreat. The hospitality started the minute we booked the place as the hotel contacted us by email and asked if we have any special request so they can accommodate it and also arranged our pick up from the airport ( which was money well spent). They also assured us they can guide us with all our sightseeing ( which we saved money with) or arrange for a guide if we would like to. The Riad is very clean, nicely decorated and really charming. The staff made sure when we arrived the we receive a full tour of the Riad, handed us a fully marked map of the medina with how and where to get there. Our room was spacious, clean and beautifully decorated. We enjoyed breakfast every morning on the terrace that was included in the price and we also enjoyed few home cooked meals in the Riad prepared by the staff. I highly recommend the Riad as your vacation destination.
Manhal T.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
scrsteve27, Owner at Riad El Mansour, responded to this review, November 17, 2012
Thank you for taking the time to write a review for us.
Many of our guests find our hotel through tripadvisor and don't take the time to leave a review after, and so it is much appreciated!
We always email our guests for any special needs or requests they may have and inviting them for dinner on their day of arrival.
We also arrange airport transfers to the riad if required.
We serve breakfasts as and when and where required.. our only rule at Riad El Mansour is to relax and enjoy your holiday!
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Additional Information about Riad El Mansour

Address: 227 Derb Jdid | Bab Doukkala, Medina, Marrakech 40000, Morocco
Phone Number:
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites
Hotel Style:
#11 Spa Hotel in Marrakech
#12 Luxury Hotel in Marrakech
#15 Romantic Hotel in Marrakech
#21 Family Hotel in Marrakech
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Riad El Mansour 4*
Number of rooms: 6
Official Description (provided by the hotel):
Riad El Mansour is a six bedroom, award winning Riad. This boutique hotel is situated a short stroll from Place Jemaa el-Fna. We offer the highest levels of service and hospitality with a Jacuzzi, Spa, Hammam and GymWe have a full time resident cook and can arrange airport transfers for you. ... more   less 
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Also Known As:
Riad El Mansour Marrakech
Riad El Mansour Hotel Marrakech

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