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“Riad El Mansour” 5 of 5 stars
Review of Riad El Mansour

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Riad El Mansour
4.0 of 5 Hotel   |   227 Derb Jdid | Bab Doukkala, Medina, Marrakech 40000, Morocco   |  
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Hotel amenities
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FREE AIRPORT TRANSFERS
Ranked #23 of 461 Hotels in Marrakech
Liverpool, England, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“Riad El Mansour”
5 of 5 stars Reviewed March 20, 2012

We stayed at the Riad El Mansour in March 2012 and enjoyed a fantastic stay. The location is perfect - within the Medina so all the main sights are within walking distance but also close to the gates for getting into the new parts of the city. The riad itself has been beautifully restored and decorated with great attention to detail. We stayed in the suite which was extremely comfortable. Best of all were the staff who without exception are friendly and helpful. Highly recommended.

Room Tip: All rooms are excellent
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  • Stayed March 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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680 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (80)
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London
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 18, 2012

After researching numerous different riad's we settled on the Riad El Mansour, essentially because we wanted a boutique hotel with its own spa and a good location which didn't cost the earth. The Riad El Mansour ticked all of those boxes plus more.

We have stayed in a number of hotels with much bigger reputations, star ratings and price tags but the service (and facilities) has never come to close to the exceptional service which we received from Robert and his team. Before we had even arrived we received an email asking whether would like to dine in the riad on our first evening or whether they could reserve a table at another restaurant for us.

On arrival we were met with the most adorable (rose petal covered) room, soft white dressing gowns and slippers and even a tray to put shoes in for overnight cleaning! Trust us when we say that they really have thought of absolutely everything. Every single detail in the room was spot on. Lots of towels and toiletries, free wifi and ipod docking station and from someone that likes their home comforts, a very comfortable bed and pillows.

We were then given mint and a welcome chat on the terrace to find out what our plans were and any way in which the riad could assist. A very helpful annotated map was provided and on our first outing we were even guided out of the riad and given directions.

We dined at the riad on the first evening and could not believe the huge amount of delicious food which just kept on coming out of the kitchen. The chicken and lemon tagine was without doubt the best dish of our whole stay. Yes, it was probably slightly more expensive than most other restaurants in Marrakech but when you're only paying about £20 per head for three amazing courses it was worth every penny.

Again, breakfast on the terrace was the highlight of every morning. Sitting in the sun listening to the birds singing while you sip fresh orange juice and pastries or homemade yoghurt was simply heavenly.

The souks are a 10 minute walk from the riad (down one straight road) so the riad is also in a good location. At first I thought that not being right in the centre of things might put a dampener on things. With hindsight, it was the best thing possible. Marrakech is so busy and bustling all of the time that having somewhere quiet to escape to was an absolute must for us and meant that we managed to sleep well. I'm not sure that would have been the case had we stayed much further in town.

To conclude, we owe a huge thank you to Robert and his team for making our stay in Marrakech so memorable. This is a real gem of a place to stay. It is not often that I feel comfortable recommending something to other people, but I wouldn't hesitate to recommend this riad to others and in fact have already done so.

  • Stayed March 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
York, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 16, 2012

Beautiful restored riad that provides a lovely relaxing retreat from the hectic pace of the city. Excellent service, the staff are all really friendly and welcoming and put much effort in ensuring you are well looked after. Lovely rooms, we were lucky to get upgraded on our second night and both rooms were lovely with extra touches of comfort.

Located in the medina about 20 mins walk from the main square and about 10 mins to the northern end of the souks. Well located if you are happy to walk into the city and want a real flavour of medina life. Just watch out for motor scooters! We found Abdess's carefully annotated map a huge help in finding our way around. If you want a day further afield we would also recommend booking a day out with their driver Mustafa who is excellent. We had a lovely day in the Atlas mountains with him.

We stayed for 4 nights and would recommend El Mansour very highly. We would definitely look at staying with them again on when we return to morrocco.

  • Stayed March 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Goring
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed March 13, 2012

We stayed here for 3 nights in mid-March on recommendation of friends who raved about the place. We can see why - it's a beautiful riad in a good location, with exceptional service. From the moment we landed at the airport, El Mansour arranged for Mustafa to be on hand to escort us to our car and to the riad, giving us top-tips and a mini-Marrakech tour en route. The rooms are beautiful with fabulous rain-showers in the ensuite bathrooms.Plus, welcome drinks & fruit. And complimentary mineral water every day. Breakfast on the terrace, listening to birdsong was a great way to start the day. And all the help offered by Robert and Abdess in terms of recommending restaurants, booking taxis, shopping tips and trips was tremendous. Really, exceptional serice all round.

Room Tip: You've got to try Le Foundouk restaurant near Ben Youssif on Souk Hal Fassi. It was a highlight...
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  • Stayed March 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
High Wycombe, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 11, 2012

We stayed with another couple for 6 nights at the Riad El Mansour and enjoyed excellent hospitality. The rooms were very comfortable and plenty of hot water! The decor was very well done - you felt you were in someone's private house. Most welcoming of all were the staff who were always friendly, helpful and willing to go beyond expectations. On arrival, and when you are ready, you get an introduction to the city, with places of interest and how to get there marked on the map for you. Wadi, Abdess and Moustafa really were interested on how we got on and what we thought of Marrakech. They arranged our trip to the Atlas Mountains and negotiated the guide to take us on the climb up to the waterfall. The other support staff who cleaned the rooms, provided meals, and brought the tea were also very friendly. It was very nice to find that the room light had been turned on, the bedding prepared and fresh fruit replenished on our return in the evenings. Altogether a really relaxing place to stay after the bussle of the city. Top Marks to the owner for selecting the staff.

Room Tip: All the rooms were very good.
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  • Stayed March 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 1, 2012

My husband and I stayed at Riad El Mansour for three nights in September 2011, and we had a fantastic time. We were determined to stay in the Medina, and this riad provided a welcome oasis from the chaos. We stayed in the orange-walled suite, which was beautiful and comfortable.
Wadi and Abdess were always smiling and willing to help us with anything we asked. Upon arrival, we relaxed on the open terrace with mint tea and fruit. We didn't have the energy to brave the Medina that afternoon, so we ordered dinner at the riad. It was a delicious feast of tagine that was way too much for us to finish. We booked a walking tour the next day with Abdul, which was a great introduction to the city and history, and it made us more comfortable to venture out on our own. The souks are a maze, and you will definitely get lost at some point, but once you accept this and go with it, it is a great adventure!
We dined out at Cafe Arabe, which was a fantastic recommendation from two Irish girls who we befriended at the riad. It is geared toward tourists, but it has the most amazing open-air dining terrace with gorgeous views at sunset, lounge-style seating, and good food and drinks. You can hang out for hours, just taking in the views and enjoying a few cocktails. Normally we don't seek out touristy restaurants, but everything in Marrakech is so foreign that Cafe Arabe was a relaxing treat.
For our last full day, we booked a tour of the Atlas Mountains with Aziz. It was a fantastic way to end our trip. Aziz was very friendly, knowledgeable and interesting (he speaks several Berber dialects, plus English and Arabic), and getting out of the Medina to see the Berber villages was an fascinating experience that is not to be missed.
Overall, we were so happy with our trip to Marrakech, and with Riad El Mansour. We will be back!

  • Stayed September 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St. Albans, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 29, 2012

We recently had a three night stay and would highly recommend the Riad El Mansour to anyone thinking of going to Marrakech. We were met at the airport by our friendly taxi driver (organised by the riad) who walked us right up to the door of the riad. The sights and sounds can be quite overwhelming at first and the riad was a welcome oasis of calm. The location of the riad was good for us as we were within easy walking distance of the YSL gardens just outside the medina and yet could easily walk down to the souks and the main square. On arrival we were given valuable local information by Abdess regarding places to go and anything to avoid which proved very helpful. We ate in the riad on our first night, the traditional food was delicious and the setting is just so romantic. Throughout our stay we found the staff at El Mansour simply delightful, they could not do enough for us. Our room was beautiful, cleaned twice a day and beds turned down at night which was a lovely touch. We were never pressured to be in a particular place at any time and overall the staff at El Mansour helped our trip to be absolutely unforgettable.

  • Stayed February 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Riad El Mansour

Address: 227 Derb Jdid | Bab Doukkala, Medina, Marrakech 40000, Morocco
Phone Number:
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Restaurant Room Service Spa Suites
Hotel Style:
#6 Spa Hotel in Marrakech
#7 Luxury Hotel in Marrakech
#12 Family Hotel in Marrakech
#17 Romantic Hotel in Marrakech
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Riad El Mansour 4*
Official Description (provided by the hotel):
Riad El Mansour is a six bedroom, award winning Riad. This boutique hotel is situated a short stroll from Place Jemaa el-Fna. We offer the highest levels of service and hospitality with a Jacuzzi, Spa, Hammam and GymWe have a full time resident cook and can arrange airport transfers for you. ... more   less 
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Also Known As:
Riad El Mansour Marrakech
Riad El Mansour Hotel Marrakech

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