I can confidently say that this is the best, personalised service I have ever experienced. Not even the 6 star hotels in the Middle East can compete. Everybody makes you feel welcome and goes out of their way to accommodate your every wish.
As others have remarked, the outstanding customer care starts right from your booking. The owners sent us recommendations for things to do and places to see, and booked everything before our arrival. We enjoyed a delightful afternoon in a spa, a splendidly delicious dinner (if you order a dinner in the riad, make sure you do NOT eat all day, as the portions are rather generous!!), and had a guide for one morning who was absolutely brilliant.
The staff are unbelievably professional, friendly and accommodating. Mohammad, the night guard, went out of his way when my mother needed some remedies for a painful insect bite. I would like to thank everyone for a wonderful time! Michael and Lisa: please don't ever lose any of these fabulous people!!!
We also enjoyed a few Pimms on the roof terrace with swifts flying over our heads, and lots of bird song. Divine.
Lovely rooms, delicious breakfast and great cocktails!
Highly recommended. Go!
- Official Description (provided by the hotel):
- We are a six-bedroom, exquisite boutique oasis of tranquility managed hands-on by the owners and located in the safe vicinity of the Dar El Bacha royal palace. Rooms are stylishly individually decorated, 3 with working fire places and all with en-suite bathrooms. Superb eclectic cuisine combining Moroccan and international dishes. Comprehensive free concierge service and 24h front desk presence. Free wi-fi. Fantastic roof terrace with view on Atlas mountains. ... more less
- Also Known As:
- Dar Charkia Marrakech
- Dar Charkia Hotel Marrakech