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“would not recommend” 1 of 5 stars
Review of Amalay Hotel Marrakech

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Amalay Hotel Marrakech
3.0 of 5 Hotel   |   87 Bd Mohamed V, Gueliz, Marrakech 40000, Morocco   |  
Hotel amenities
Ranked #408 of 471 Hotels in Marrakech
toronto
Contributor
14 reviews 14 reviews
13 hotel reviews
Reviews in 11 cities Reviews in 11 cities
22 helpful votes 22 helpful votes
“would not recommend”
1 of 5 stars Reviewed March 14, 2010

Stayed here one night then moved over to the much better Hotel Nassim. There was a funny sewer smell in the room. There was black mould all over the bathroom tiles, and it was very noisy as the room faced the main. The staff were rude especially the young woman.

Stayed February 2010, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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79 reviews from our community

Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
London, United Kingdom
Contributor
17 reviews 17 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed January 20, 2010

Amalay Hotel was a very clean and average hotel, the rooms were spacious and comfortable with traditional decor. The reception staff weren't as helpful or friendly as perhaps they could have been but we already had a plan and found our way around ourselves anyway. It's in a good location, about 20 minutes walk from Djemma El Fna (Medina) and also 20 minutes walk from Majorelle Gardens too. Not to mention its across the road from the Marrakech hop on-hop off red tour bus stop as well which was very useful, its also 5 minutes walk from a lovely restaurant, Al Fassia too. The lady serving breakfast in the hotel was lovely and the pain au chocolat with freshly squeezed orange juice went down well each morning.

Would recommend to others as it worked well for us as a base for a lovely trip to Marrakech.

Stayed January 2010, traveled as a couple
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Northern England
1 review
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed January 2, 2010

We did much research prior to booking in Marrakech and found so many negative remarks about most hotels that we concluded that we should either pay huge bucks for one of the finest five star hotels such as Les Jardines or find the best of the cheaper ones. We chose the latter and narrowed it down to hotels Amalay or Islane. I think that anyone who stays in a riad must be mad. The medina is dirty, smelly, unfriendly and claustrophobic. The locals who live there look at you with dissaproval as though you dont belong there. It is also unhealthily heavy with carbon monoxide fumes from the endless stream of old scooters and mopeds. However the shopping experience is fantastic. Forget starting at half the asking price. We only paid more than half the asking price in the Souks for one item of many. Offer a quarter or a fifth, or even less, and move up only a tiny bit at a time. Walk out the shop politely, saying sorry, and they will follow and stop you and their price will plummet close to yours. Take control with these people because they will rob, lie, trick and decieve you at every opportunity. Trust no one here. You are among Ali Baba and the 40,000 thieves. All this said however, this city, even if you get lost on the outskirts is a very safe place to be. Never did we feel threatened.
The Hotel Amalay location is super, in the heart of Gueliz, and it was great to escape to a more European area at the end of the day. A few steps walk from the hotel is the bus stop. You will see where the buses are stopping. Get bus no 1 and ask for Jemma n fna. It is 3.5 mad each. Upon returning to Gueliz , get the bus exactly where you got off, and again no 1, and ask for Ben Ali. This bus stop is directly opposite the hotel. Taxis cost 20 dirham but agree the price before getting in. Insist on no more than 100 dirham from the airport in a grand taxi.
Many restaurants in Gueliz are cheaper than in Jemma. Use ones behind the main road that have locals eating there. Find Winoo, and the fish restaurant next door. We had many meals for 35 dirhams each. The ''chinese restaurant'' close by is good though not cheap. The ''chinese'' are morroccan dressed as chinese. The food is good, a Marrakech version, and the restaurant was packed with well to do locals. Avoid the suchi restaurant. The Taverna does a decent steak.
Chesterfield Pub a few doors down from the hotel within Hotel Nassim is the only place selling draught beer. 75 dirhams for a pint and a half, but lovely. Diwane Hotel opposite has a bar too but only bottled beer. Other than this you can only get a drink in some restaurants. We had no objections when we were obviously taking alchohol and water into our hotel room from the supermarket which is a few minutes walk.
If you book an excursion you will probably be the only ones on the trip which will be in a new minibus with Abdullah, a pleasant driver and guide who speaks reasonable English.
The hotel rooms are basic but clean, have a balcony onto the busy street below, have comfortable beds, a small t.v. with an English news channel and a music channel. Sheets and towels are changed daily. Take a travel kettle. Breakfast is poor but the coffee is not too bad. Overall we were pleased with our hotel and especially the choice of location.
Hope this info helps.

  • Stayed December 2009, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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UK
1 review
4 of 5 stars Reviewed December 21, 2009

Rooms very clean and tidy, bed very comfortable!! Approx 20 min walk to main square but cheap enough to get petite taxis to and from if required. Dire breakfast but for price paid what do you expect ?? (very nice cafe over the road selling proper breakfast if needed). Great value for money.

  • Stayed December 2009, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
England, UK
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
Reviews in 11 cities Reviews in 11 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed August 9, 2009

Positive Points:
- Air Conditioned Room (controlled from reception, just ask them when u want it on and off)
- Clean (Beds made and room cleaned everyday)
- Comfortable bed with clean bed sheets
- Friendly hotel staff - they speak arabic and french but understand bits of english, one evening reception staff spoke English Fluently. They will help you get around in Marrakech for example with bus routes
- The tourist office is very close by and also the 'Assima' supermarket.
- The hotel is sorrounded by restaurants serving fast food as well as tea/coffee and ice-creams also Morocco Food.
- Direct buses/taxis to to the main square 'Jema al Fena' taking only 5-10 mins

Negative Points:
- The hotel rooms will not have tea/coffee making facilities nor a fridge to store water or other food items

  • Stayed August 2009, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brighton
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 22, 2009

the hotel was not at all friendly to english people the facilities in our room were poor and we had tro ask for the heating in the room to be turned on all of the time as they turned it off at every opportunity.
My daughter had her mobile phone stolen from our room, and the management refused to investigate our complaints, our room was then ransacked by a member of the hotel staff as she felt she had been accused of the theft.

  • Stayed January 2009, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Marrakech hotels

London
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 22, 2009

Stayed at the amalay hotel for 4 days (3 nights) while on holiday in marrakech. Had a lovely stay, staff are extremelly helpful and polite considering we did not speak a word or french or arabic still found the staff helpful and understanding.
Myself and my husband WOULD reccommend this hotel to any one.
The rooms are clean and comfortable... hot water, cosy and bed sheets are changed on a daily basis.
The hotel is loctated close to the local bus station from where you can catch a bus to the MAIN jama-el-Fna square for JUST 3.50DH, travel time is about 15mins.
A great place to stay if you are visiting marrakech.
Also a LOVELY walk to the marjorrie gardens.....

A GREAT place to stay.. made our holiday that much better :-)
Happy Holidays,
:-)

  • Liked — Staff and location
  • Disliked — Breakfast could have had more variety. But still EXCELLENT value for money,.
  • Stayed January 2009, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Amalay Hotel Marrakech

Address: 87 Bd Mohamed V, Gueliz, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Restaurant Room Service
Hotel Style:
Ranked #408 of 471 Hotels in Marrakech
Price Range (Based on Average Rates): $
Hotel Class:3 star — Amalay Hotel Marrakech 3*
Number of rooms: 40
Official Description (provided by the hotel):
The Amalay hotel is an attractive 3-star hotel in the heart of Gueliz in the city of Marrakech, a few minutes of the Medina, highly comfortable accommodation facility as well as excellent services and amenities are available at this three-star property along with warm hospitality. ... more   less 
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