Good points: Lots of hot water. Reasonably priced restaurant. Handy for taxi to Djemma el Fna, train station and airport. Fairly clean.
Bad points: If you asked for a non-smoking room when you booked, the staff probably won't take any notice and will be dismissive when you complain.
Ill fitting plug (or no plug at all) will mean that you need to use about three bathfuls of hot water per bath.
Some rooms will have tv remote (and you may even find the chambermaid lying IN one of the beds, watching tv when you arrive a bit early) or no remote at all. In the latter case you will need to ask at the reception desk and you may find the receptionist is quite irritated when you ask why some rooms have remotes IN the room and others don't.
The worst thing about this hotel is the off-hand and unhelpful attitude of the reception staff, (such a contrast to every other hotel we stayed in during our trip) the only one who was at all welcoming was the one who wanted to sell a trip to a fantasia. Yes, only three star but all the points I have made, would cost little or nothing to rectify. Go elsewhere. We won't stay there again.
PS lots of traffic noise day and night - you may need ear plugs.
- Official Description (provided by the hotel):
- The Amalay hotel is an attractive 3-star hotel in the heart of Gueliz in the city of Marrakech, a few minutes of the Medina, highly comfortable accommodation facility as well as excellent services and amenities are available at this three-star property along with warm hospitality. ... more less
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